Used 2020 Ford Escape for Sale in Austin, TX

Tracy Stump is awesome! I highly recommend her. She is very helpful and informative about the whole process without any car buying pressure. Thanks Tracey!

New to the area, I took my wife’s Camry XLE in for periodic maintenance. I called the service department and received a same day appointment. The telephone receptionist was exceptionally courteous and friendly and provided me everything I needed to know. I was greeted promptly at the service center and introduced to My service advisor, Micah who was very professional and courteous. Micah escorted me to the customer waiting lounge which was well appointed and comfortable. Service was quick, professional with no pressured upselling. Probably the best auto service experience I’ve ever had in my 65 years of driving. Without reservation, highly recommended.

Very pleasant people but did not have the car I was wanting. Very willing to be helpful.

I scheduled an oil changed & tire rotation service with Jerrod Dozier online. Mr. Dozier was both professional and knowledgeable about my Nissan Quest. I am overall pleased by the exceptional customer service Mr. Dozier provided. While exiting the service office he went above and beyond to open the door and walk me to the vehicle and follow up to make sure everything was done correctly and to my standards. Thank you, Mr. Dozier, for your attention to detail and Round Rock Nissan will be my Service Department for any future maintenance needs for my Nissan Quest.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Out of all the company's I'll looked with my low credit score. I had to pay 4 to 6,000,00 down on a 2014 Rav 4 Toyota. I figured I'll try leasing. They all sayed the.same are more. I went on line.Toyota Cedar park tx. I received a phone call from Mr. Luke: He ask me what kind of vehicle i want. I just knew it was not going to happen I told him 2015 Toyota to lease he said Come by. My God. He showed me a 2017 Toyota Rav 4 XLE . To make a long story short. Mr. Luke, Mr. John one loving family team even though my score is low. They made it happen With no down payment it only took 1 hour.. The best Cedar park Toyota Ever Just go and you will see and be happy Sincerely: Katherine Jones

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

Cathy was absolutely GREAT! Cathy made the entire process very comfortable. Our family truly appreciates the extra time she took to help find our truck. No pushing or shoving just extremely helpful and at our pace.Thanks Cathy!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

After thinking about getting a new/used car for about a month, I went into Kia on a Saturday *just to look* at 2016 Optimas, and to check out the new Niro. I was disappointed to hear that the Niro arrival date was still unknown and since it was beyond my price range, it seemed pointless to drive it. I then test drove a couple of very nice Optimas, but kept seeing the Souls and was really intrigued, so I test drove one. I'm a fairly short person and the Soul was so comfortable to drive, handled really well, and had great visibility. Plus I was amazed at how much stuff fits in the back with the seats down, we had to empty out my trade-in (2013 Acadia) and it seemed to hold more than the bigger SUV. My salesman Josh was very knowledgable, friendly and attentive, he even brought us some dinner while I waited for my turn in Financing (my friend and I missed lunch). I feel Josh went out of his way to make sure I ended up in the right car for *me*, while keeping a close eye on my budget. He never tried to push anything more expensive than I could afford. I ended up with a brand new, super nice Soul+ in my favorite color, dark blue! Thank you, Josh and Kia!!

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

I referred this dealership to several friends and co-workers the day after I purchased my vehicle. This is not the first time I purchased a vehicle from Don Hewlett. My first experience was in 2006. That experience was identical to this experience in that I researched vehicles online, was immediately contacted by a salesman, and followed up with a visit to the dealership. From that first internet contact to closing the deal, I felt as if I was the only customer they had. Here's what I liked about the dealership: Walking into the dealership feels welcoming in that the cars (the product) are on display. I've been in other dealerships where all you see is a bunch of people milling about. Patriotic pictures (including Texana) are on display. As a military veteran, that appealed to me. Everything is immaculately clean and in good repair. The receptionist was friendly and greeted me promptly. Carl Staves, who started out as my salesman, became my new friend. As a senior citizen, I have purchased many new cars and I abhor the negotiating process. The salesmen always seemed to be the "middle man". I've gotten to the point where I just want to deal with the manager and not have to go through the middle man. However, the industry doesn't work that way. This is the first time I EVER felt like the salesman represented my interests fairly to the manager. I felt like Carl was fighting for me to get the best price possible. Carl did not use cliches like "what can I do to earn your business" or ask "if I can get the price right, are you ready to buy today". Had he done so, it would have interfered with the process because I would have tuned him out. Because he didn't, I felt like an individual being listened to. He took the time to patiently demonstrate features on the car. This is very important because there is so much technology on the vehicle and it can be overwhelming to senior citizens. This example alone is important enough to refer all senior citizens to him to buy their next new car. After the purchase, Carl followed up with me several times to ensure I had everything I needed and to answer questions, which of course I had. This proves that the sale doesn't stop once the contract is signed. The finance personnel, Jeff Grazioplene and Buddy Shepperd, were great and did not resort to high pressure sales tactics. Neither did they "sulk" when I declined their products. I purchased accessories from Jerred and he was very informative about the products and also offered fair pricing. I would like to add that I do not live near this dealership but the way I was treated and the price I got - including the price of my trade-in vehicle - was worth the distance it took to drive there. This purchase was an expensive one and the most important thing I can say is that the deal was great, I was treated fairly, and I walked away a very happy customer. Happy customers make more happy customers.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

My wife and I had planned a long RV trip from Austin to Kentucky and Missouri to do genealogy research, listen to bluegrass music, sample some Kentucky bourbon and Missouri wine, visit Quilt stores and caves. I took my 2010 F-250 in for suspected ball joint and related issues and told Service Advisor Anthony Vento when our trip was planned. He assigned an extra worker to the job. It turned out to be a big job with side issues that I verified to be correct. Yes, we had our truck in time for our trip even though it was a close call. Thanks also to mechanic Rudy (that's the only name I have) and to all the folks that worked on my truck. Had I not had Maxwell Ford making the repairs my wife and I would not have even made it out of Texas and might have had a serious wreck. We logged 4,700 miles pulling an RV and had no problems whatsoever! Thanks to all that helped, it was a great trip and we accomplished all our goals!

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

If you want amazing customer service, and a great deal, this is the dealership to go to. I bought a midsize vehicle, and was extremely impressed with the price, financing options, and overall experience. I bought the extended warranty that was rolled into my payments, and they tossed in a set of new tires for a discounted price. The used vehicle I bought, seemed like I was driving a brand new suv off the lot. I didn’t feel any pressure from any member of the staff, and was able to make my own decisions. The staff that helped me offered me more money for my F250 than any other dealership within 100 miles, and I even received money back, and the rest was put as a down payment. Financial status doesn’t matter here. Whether you are the CEO of a huge cooperation or barely make ends meet, youaughter bought an suv here, and several other friends have gone and bought cars. Great experience!

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

Thinking of buying a Jeep (or any Chrysler/Dodge)? I highly recommend you go to Covert and ask for Albert. Albert is one of the most knowledgeable sales people I have every worked with. I buy cars on a regular basis so I get to experience a large range of sales people. First off, he knows his product inside and out - and this is important. Let's be honest, car sales is a high turnover business and sales guys don't spend a long time in one place to learn enough. Not Albert - he takes his job and product seriously. He knows the ins and outs of the car and the various models and features. Second, Albert is a no-pressure sales guy. His primary objective was to make sure I got what I wanted. I started talking to Albert in January of 2018 about the new JL after I saw it at CES. I finally bought one last week (September). So Albert stuck with me for 9 months - we spoke on a regular basis and he was patient and never pressured me into buying anything I didn't want. Kudos to Albert and Covert for First class car sales. This is the way it should be. This is my second car from Covert and first one with Albert. I'm 100% sure that I will go back there for my next car and will want to work with Albert.

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

Jeff was very knowledgeable with all my questions. I didn't have the best experience with another dealership company and he made sure that he listened to all my wants in a vehicle. Long story short I was recently in a car accident that lead to me not having a vehicle and once the rental ran out I was about to be without a vehicle again, still waiting for the insurance company to resolve my total loss claim. Mind you that the accident wasn't even my fault. When I explained my situation with Jeff, him and his team made sure that I had a vehicle to drive till they found the perfect one for me. Not a lot of companies would do that for you. Of course I had to make sure I had a purchase in play...LOL but still, that is going beyond the assistance they even had to do. It took about a day to get the perfect vehicle located, in which I felt safe and comfortable with getting behind the wheel again. Jeff took customer service to the next level, I work two jobs and he made his way to meet me at one of my jobs to get me a loaner to me while waiting for my new vehicle to come in. Also as my vehicle was being delivered to the dealership, I was driving back in the loaner to get my new vehicle, we ending up having a little hiccup with the loaner, the skid plate came lose and was handing. I didn't feel safe driving so I had to pull over. I called Jeff to let him know and he said " Are you OK?" Are you in a Safe Place? I told him I was and asked him what I should do. He's response was, Stay there I will come get you and calling a tow truck to come pick up the vehicle. He came and sat there with us waiting on the tow truck which ended up taking a bit longer then was told. He suggested he just bring us back to the dealership where we could sit in the AC instead of the outside heat and He would wait for the tow company to come get the vehicle. Now that was truly a customer service 5 star. With all said and done, they brought the loaner back, just needed to tighten the bolts on the plate nothing too crazy and I was able to get into my new vehicle that evening. Jeff has reached out twice so far to make sure I was happy with my purchase and made sure I felt safe in my new vehicle. So if anyone is looking for great service and care I would recommend Jeff Von Christierson as your sales guy and Mac Haik for overall company to work with. Thanks again for all you have done for me, will recommend anyone looking for a vehicle to get from you guys.

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

I have been looking for a new Silverado LTZ with 2WD, nicely appointed, WITH the 6.2L engine for a year and a half. I could have ordered one and waited the 60 - 90 days to have one built, but I didn't want to go that route. Capitol had 3 2017's in stock, one in my preferred color, and I was able to buy my elusive Silverado. Capitol's Internet Sales guy, Eddie Sifuentes, helped me greatly with my buying process, and suggested I get a CarMax appraisal when the first trade offer was way too low. He was able to get me $500 over the CarMax appraisal, and that got my out-of-pocket cost for the truck lowered by over $10,000! That's the kind of car salesperson I like. Eddie kept going out of his way to deliver the truck to my home, and volunteering to pick it up and take it back to the dealership next week when some dealer-installed options that were ordered come in. Marco in Finance was also very helpful, keeping his sense of humor as our transaction kept him at his desk until after 9:30 pm on a Friday night. He got everything done to wrap up the sale to our satisfaction in spite of the late hour. Thanks to the Capitol Chevrolet team - this is the second new Silverado I have purchased there, and I will keep coming back.

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

John Lewis, service writer, did an excellent job handling my somewhat involved service issue. He, as well as every employee I dealt with, was friendly, professional, competent, and extremely customer-focused. Their processes and procedures are stellar. Great job. I'm impressed.

Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.

Jarrod and the crew made sure the alignment/psi were expertly done. The job was completed 20 minutes early and with a smile...please come back soon��!

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

Rafael Estrella did a great job, im interested in 2015 dodge Journey, very helpful on test drive I'm happy with the service, I recommend Maxwell Ford.

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.

Earlier this year while on my way to a family vacation, my Ford 150 became disabled. I made it to the dealership and advised Carolyn Smith (service Advisor) that I needed to continue on my trip. While she secured me a loaner, she quickly began the process of having my vehicle diagnosed. She kept in contact with me as updates became available. I never had to call her asking for an update. That impressed me! Since then, I now have my 2015 Ford??? 150 and 2017 Ford Escape preventive maintenance performed by Covert Ford Hutto. Carolyn and the entire Hutto Service team do a outstanding job.

Has met all of the wife’s needs, loves everything about it, especially the color, and all the great accessories in it, and of course the ride and the handling,

My latest experience with Covert Hutto service dept. was to checkout my 2013 F150 and wheel alignment before my extended 60K mile warranty ran out. It only took a few hours to perform the checks and alignment check knowing there were a few jobs in front of me. I was greeted, kept abreast and treated with quality care by Ms Carolyn Smith. I am totally satisfied with my latest experience with Covert Ford in Hutto.

The escape is very nice and a lot of room for our vactions. the gas mileage is very good around 30 so far with only 600 miles on it. thanks ford.

This car is perfect for my needs. I like the size and there is enough head room and leg room for my 6’4” husband. It is a very quiet ride and like the interior. Was looking at the CRV but couldn’t justify the price. It is a great car.