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Used 2020 Ford Escape for Sale in Lowell, MA

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Used

2020 Ford Escape Titanium

27,174 mi.
$24,706
GREAT DEAL $1,194 Under
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Merchants Automotive Group
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(603) 734-9123
4.8 (2386 reviews)
27 mi. from 01850
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Merchants Automotive Group Review
The Great Escape....
by Brian from Allenstown, nh
November 5, 2018
5 5 5 5 5 4.8 (2386 reviews)
I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.
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Used

2020 Ford Escape SEL

27,101 mi.
$22,036
GREAT DEAL $2,083 Under
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Merchants Automotive Group
() -
(603) 734-9123
4.8 (2386 reviews)
27 mi. from 01850
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Merchants Automotive Group Review
Can't make this up
by Tom from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (2386 reviews)
On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH
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Used

2020 Ford Escape Titanium

32,306 mi.
$23,920
GREAT DEAL $1,980 Under
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Merchants Automotive Group
() -
(603) 734-9123
4.8 (2386 reviews)
27 mi. from 01850
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Merchants Automotive Group Review
Love my '15 Chrysler 200S AWD
by mlalliberte75 from DealerRater.com
November 6, 2018
5 5 5 5 5 4.8 (2386 reviews)
Disclaimer: Ryan is my brother, but what I am saying below is 100 percent true. He truly took the time to put me in multiple vehicles, did not push his wants on me, and made sure to point out any issues the car I was buying had (and had them services before I took it off the lot). I needed a car after my BMW died after a long life. Fixing it would cost at least $3,600 and probably more next year for transmission work. So I reached out to Ryan at Merchants. Originally, I was looking at at '15 VW Passat, but as we drove it and really looked into other options, I realized I wanted something AWD and maybe a little more power. We checked out Subarus and other VWs until we came across a '15 Chrysler 200S AWD. I had heard they were not great cars, but Ryan mentioned the '15 were overhauled and were getting more positive reviews. Upon quick research, I saw he was right. Once I settled on this car, he worked with me to address all financing issues quickly. While I have solid credit, these things can still take time. He did prep work to make sure all issues were addressed without hesitation. However, where he shone was the servicing of the car. When we looked at the 200S, it had just arrived at Merchants. It drove fine to me, but he had the service department spend two days making sure it was perfect. He even stayed after work on a Sunday (4:30 p.m.) to make sure I got my car before my work week started. Again, while I am related to Ryan, he could have easily used that to cut corners (and I likely wouldn't have said anything). However, his customer service approach and time to really seek out what the customer wants is how sales should be. If you get Ryan as a sales associate, I truly believe you will find him to be someone who want you to come back to Merchants for future purchases.
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Used

2020 Ford Escape Titanium

14,367 mi.
$27,422
GOOD DEAL
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Green
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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York Ford
() -
(781) 558-9612
4.7 (293 reviews)
19 mi. from 01850
Authorized Ford Dealer
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York Ford Review
Parking Lens Replacement
by Michael Linane from Everett ,Ma
November 5, 2018
5 5 5 5 5 4.7 (293 reviews)
The service manager was very helpful and informative about the service work being done on my escape (replacement of my left front parking lens) ford recommend job for 2.7 hours , which was close to 4 to 5 hours . Great Job to the mechanic and service manager .
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Used

2020 Ford Escape SEL

8,896 mi.
$24,544
GOOD DEAL
  • Ext. Color: Black
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Nashua Used Car Superstore
() -
(888) 875-0986
4.6 (53 reviews)
15 mi. from 01850
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Nashua Used Car Superstore Review
Used car
by Nicholas from Nashua nh
November 6, 2018
5 5 5 5 5 4.6 (53 reviews)
The gm Pete was fantastic great customer service and willing to do as much as you possibly can to help the customer with the right deal with the right car. Angela Adams is the best Shields person I've ever dealt with she's professional and down-to-earth person very comfortable to talk to and will do anything to help to get you into the right car she was so good her and Pete that I brought my mom in and they helped her get a car. If you're looking for a car speak to Angela Adams she is the best sales associate ever met.
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Used

2020 Ford Escape Titanium

7,671 mi.
$27,937
FAIR PRICE
  • Ext. Color: Silver
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Nashua Used Car Superstore
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(888) 875-0986
4.6 (53 reviews)
15 mi. from 01850
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Nashua Used Car Superstore Review
Amazing customer service
by Chadw25 from Gloucester, ma
November 5, 2018
5 5 5 5 5 4.6 (53 reviews)
I was struggling looking for a car for a while and then I did some research and Nashua used car superstore popped up, I have worked with a few other places that couldn't help me and were rude and wouldn't give me the time.of day.........but I spoke with Matt pina and the manager Steve and they are working so hard on getting me into a car 0 down, this is by far the most amazing thing anyone has ever done for me.and very much appreciated. If I were to recommend a place for bad credit or good go to Matt pina at the Nashua Used car superstore he'll help you out! Although it takes time! Its totally worth the wait to get into a car! As well as Steve is very positive and outgoing at what he does! Both have amazing attitudes and are great to work with! I totally reccomend this place to anyone and everyone! They go beyond everything to help you!
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Used

2020 Ford Escape Titanium

4,453 mi.
$28,990
GOOD DEAL
ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Carvana-Touchless Delivery To Your Home
() -
(888) 345-4042
4.2 (4686 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.2 (4686 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
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Used

2020 Ford Escape SEL

1,322 mi.
$24,943
GOOD DEAL $280 Under
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Watertown Ford
() -
(888) 826-1174
4.8 (539 reviews)
20 mi. from 01850
Authorized Ford Dealer
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Watertown Ford Review
Simply Amazing !
by marose from Boston, MA
November 6, 2018
5 5 5 5 5 4.8 (539 reviews)
I don't normally write a review and never outside of google or amazon but I just have to get the word out there because of the excellent service here. I recently moved from California and had to have something done with my car the just got here a week ago. The employees here are amazing and of course Shawn! They were very helpful! It's like a warm welcome here in MA! I was worried I will be waiting forever and was looking for a cafe around the area but didn't really have to since the waiting area was amazing as well! Coffee, water, soda, snacks, tv, comfortable chairs and even a massage chair. Better than a cafe!. I didn't wait that long for the service either! I am very happy with the service! Even better than my ford service place in California (yikes!) I am happy I found a good service place for my car!!!
We found additional vehicles that are close to your year range.
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Used

2018 Ford Escape SE

30,335 mi.
$15,998
GREAT DEAL $665 Under
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Kelly Ford
() -
(888) 986-4003
4.3 (533 reviews)
22 mi. from 01850
Authorized Ford Dealer
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Kelly Ford Review
Great Team
by Alesha Strycharz from DealerRater.com
November 6, 2018
5 5 5 5 5 4.3 (533 reviews)
I purchased a new 2017 Ford Escape from Kelly Ford at the end of May and wanted to wait a little bit before posting my review, so apologies for the lengthy novel. I had worked with Kelly Jeep in Lynnfield earlier this year and while I didn't end up purchasing from that dealer, my experience with them led me to Kelly Ford. Kelly Ford was one of the only dealers in the area with the specific color and package I was looking for (Magnetic Gray Titanium with the Sport Appearance package) and they had the best online price. Mike Walsh was my salesman and he was great to work with; he didn't push to close the sale when I said I wasn't ready to buy until after test driving the RAV4 and CRV. Gary is also fantastic, he's extremely knowledgeable about each of the additional coverage options and warranties offered and is responsive to any questions. I can't say enough about how helpful he has been while assisting me with a gap insurance policy issue. As far as the Escape, I've had to bring it in for warranty issues twice sine June. My experience with the Service department has been excellent, Brian and his team are attentive and responsive. One of the warranty issues currently doesn't have a resolution, which is on Ford itself, but John Celesk went above and beyond when I brought my frustrations to him. I was honestly surprised he was willing to listen, since it wasn't a Sales issue. Overall, I've had a great experience with Kelly Ford and would absolutely recommend this dealer.
2018 Ford Escape SE Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of service for more details.
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