Used Ford Escape Active for sale near Glenmont, MD

Bryce Do was very helpful, and patient with me during our 7 month interaction between me starting to think about replacing my old truck, and finally, last minute, like phone call, "I'm on the way!" at 5 pm on a holiday. He showed me the vehicles I was considering and showed me how the features worked. The only detraction from my experience was in the finance department where they didn't honor the price on the website, and I paid more than I expected to when going in.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Our experience with Germantown Fitzgerald was very Friendly understanding and thoroughness … We went there with specifics of car wanted salesman Mr Ernest Marshal bless his heart assist us made it happened We were pleased with his homely warm experience , explanation, and suggestions in choosing our used car We highly recommend Mr Ernest Marshal for your needs at Gtown Fitzgerald Also Manager Julius was awesome! Hopefully our used car will be a good choice to last longer We are happy Thank you !

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Auto Giants Mitsubishi's: Jeremy made me feel very taken care of, he has exceptional customer service skills, and it was a pleasure working with him on buying my 2nd car ever! I feel so blessed to have run into such a genuine person, and if anyone is ever looking for someone to sell them a car in Manassas, VA? He's your guy.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Mike really made the process easy as a first time buyer he really knows his stuff. Loving the new car and would recommend him to anyone looking to purchase.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Recently moved to MD and was desperately in need of a car. I was introduced to this gentleman by the name Talbot "Jap" - soft spoken, funny and also has a heart. He made the buying process a lot more easy for me. I was able to trust him. I felt like he cared and wanted the best me. His service is just top-notch, and must say I he is one of the main reasons I sealed the deal.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

You know you are having the best Car Sales experience ever, when it has been over a month since your sale/purchase was made and yet your Sales and Management Team are still reaching out to make sure that with holidays, inclement weather and anything else unexpected?that all remains ?excellent, and exceptional!? The same way it was when I drove off the lot! Moe, Ramon, and the rest of Koons Ford Falls Church took such good care of me, and still are! They are the most professional and courteous sales team I?ve ever worked with and if you haven?t had the pleasure of purchasing a new or used car/truck/suv from them?I highly recommend you give Moe a call or an email! You will not be disappointed! A++++ Service that continues past the sale!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Thanks to Alison, I had an excellent experience at Ted Britt Ford! From the start, Alison made the entire process easy and enjoyable. Alison was incredibly patient, honest, knowledgeable, and attentive. She took the time to listen to my preferences and helped me find exactly what I was looking for. The service level I received made a difference in my decision to purchase. If you want a stress-free and friendly car-buying experience, I highly recommend Ted Britt and working with Alison.

Thank you I much for my birthday present! Will was fast and reliable and well informed. The transaction was efficient and easy and the customer service was amazing. My situation was less than desirable and I was blessed with a brand new car with not much to offer! They will make it happen.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I had a great experience at Eastern Motors today. Jason was very helpful and helped me find my dream car.

Excellent service. Employees are exceptional. Even on their day off they took the time to attend to me and be sure that I would find what I was looking for. Lender is very charismatic and professional. I recommend the dealer 100%. Thank you very much Pete and Eric for your excellent service.

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

I had a wonderful experience at Fitzgerald. David was very helpful and made the whole process of buying my car smooth and stress-free! I would definitely recommend Fitzgerald and its employees to anyone. Thank you David!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

Dealership had great customer service and it was very pleasant. Everyone was super nice and respectful

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Just purchased m 7th truck from general manager Dennis Koulatsos. I've been buying trucks from Dennis since I first met him in 1991. He is the consumate professional, and I've referred all of my family members and dozens of friends to him, and he's taken very good care of all of them. Dennis is fiercely loyal, a man of his word, and he always goes the extra mile.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Great experience friday night. Very professional and got us what we wanted at a great price. Not pushy at all. Very fair and easy to deal with. 3rd vehicle from Koons. Any new ford I buy will come from there.