Used Ford Escape ST-Line for sale near Richardson, TX

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I wish I could give this dealership 10 stars!!! They are superior with customer service! They are ethical, honest, and just really good people who run a dealership! From my salesman, Sam, to Hash (the manager that helped me out TREMENDOUSLY with my baby), to the finance manager who helped me buy my dream car at my dream price, everyone went above and beyond! I have 4 kids, 3 of whom were there, and they weren't phased! We all felt respected. I would 1,000,000% buy from them again! I drove an hour each way to get to Classic Kia of Carrolton and I will do it every time I buy a car in the future! Top dollar for my trade in and easiest negotiation and purchase EVER! They even got me a better interest rate than my credit union!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I have received first class service once again! I am treated as a valued customer, greeted by name, and my vehicle is serviced professionally, quickly, and efficiently.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Vanessa and one of the managers ( can't recall his name) were extremely helpful. There was some confusion about the scheduled maintenance and what was covered and what wasn't. I explained to Vanessa and the manager what had been communicated to me by Graff Chevy & Brandon at Classic...they reviewed everything and completed the service based on what was communicated to me and sorted out the other communication internally. Additionally the service was completed in half the time I expected. Previously, I had a challenging experience with the body shop so Classic was not my first choice for this work, but I decided to give you a other try and it worked out far better. I'm pleased with this service and thanks again to Vanessa and the service manager she engaged to assist.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Mr. Jr., thank you so much for your excellent customer service. Your communication and people skills are top-notch. I highly recommend your professionalism and outstanding service.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Thanks Daniel, for helping out even when I had not purchased the car from your place.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Absolutely great car buying experience, I will send everyone I know. I will continue buying cars from this dealership as they are the real hassle free dealership! I am amazed how friendly we were treated! 100% recommend purchasing here. Honest friendly folks helping people buy their extremely clean used cars

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

This place was my last stop but will be my first from now on. Everyone there treated me great. I will only purchase my vehicles from them for now on. I asked for my payment to be around a set number. There was snow of this back and forth crap like the other places. Gregg told me he could get there and he did. I literally shopped, test drove a few, signed and left all in about 3 hours.

I was very pleased with the buying experience @ Texas Car One. Scot was my sales rep and he was very informative and helpful. The facility was very clean and orderly. Overall, I'm happy with my purchase. Thank you to the people who help me through this process.

Tabitha was helpful and the buying experience was easy. Bob Tomes always has a good selection. I’ve bought three trucks from them.

Suave was our salesperson, he is friendly, funny and courteous. Salesperson , manager and finance person were very professional and respectful of my time and money. This dealership is quite a distance from my home but I’d happily return for another great deal on a vehicle.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

JR was great. He helped make the process very quick! His communication was very good. He answered all of my questions and was very helpful.

Minnie (Salesperson) was great to work with. I wish I was able to buy a car from her but I went another route. She is great!!

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done

Anthony Krauter, is always a Joy to see at Vanguard Kia! He's TOTALLY patient, kind, courteous and so professional. Service was wonderful, quick check in with a bright smile! It's always nice at Kia...very satisfied... Anthony is great! Thank you Vanguard Kia❤️

Service has always been first class! All service issues that I have had on the three trucks that I have perchased there have always been serviced to my satisfaction. Employees are always courteous and helpful.

Drove about 4 hours to this specific dealership Grapevine Ford. I had been researching online about the 2025 Ford Expedition Active for a few months. Grapevine Ford had the exact color Dark Magnetic Gray on their website. I spoke with a certain salesman ( no name mentioned) and we told him I would be there on Saturday. Arriving Saturday he was not at the dealership. Landon said he would take care of me himself and he really did help us out ! Landon did his very best to accommodate us. The vehicle was not on the premises so he arranged to have it brought to the dealership . I test drove it and really liked it! I would recommend Grapevine Ford to anyone they have a lot of new vehicles in stock. Ask for Landon!