I had Eddy Frances for a sales person. I have bought a lot of cars over the years and he was the best one I have ever had. He was great friendly, funny fast and efficient . I would buy a car from him again.
A great buying experience - Bob Brent was particularly helpful in helping us buy our F-150. The dealership is not in our local area, but with the choice and price, it was worth the extra miles. The whole experience very positive - I highly recommend them
I recently purchased my Jeep Cherokee here and had a great experience! All of my concerns were addressed without hesitation. Everyone was extremely professional, patient, and kind. I highly recommend this dealership to everyone.
Katrina was extremely helpful and easy to work with. I had visited a few other dealerships prior and felt overwhelmed with them. Katrina made the whole experience easy and with no pressure. Thank you so much! Love my new Titan truck.
Had a good salesman and he helped us find what we needed. HOWEVER... the finance guy I believe deceived us. We asked for one term of financing at a certain price but he sold us some extra protection that brought the overall cost above our original number which we understood, but he sold us the additional coverage and upped the term of our payments by 9 months... said he told us but neither my wife or I remember it that way. I thought it was a bait and switch. Went back in and cancelled all additional coverage and he was clearly pissed we had found him out. Lesson learned ... never buy the additional coverages they sell!! I’ve bought several cars from this dealership, but will probably never buy another one there again because of this experience.
I called and told them what I wanted and they had it ready for me to test drive. They answered all my questions. The process was seamless. They asked me what I felt was a fair deal and we were able to compromise and I felt I got a fair deal. I love my truck. I left with a truck I love and that night I left but it was the start of a long time relationship with this dealer. Mackenzie was so helpful to me. I did not feel pressured.
I took my car to Kelly Ford for service today. Oil change, tire rotation etc. Brian and his staff took care of it very efficiently. He explained everything and made sure I was informed of the progress. I will definitely be returning to service my vehicle.
In the past I have leased 3 Ford vehicles from another dealership. This showroom at Kelly Ford is state of the art, very impressive. I loved the vintage vehicles on display. I went in with a friend who was in the process of purchasing a vehicle, I had no intentions of purchasing one myself, but I did the next day and couldn't be happier with the service and the whole experience I had at this dealership. Bruno Caetano was my sales person who did a great job, and made the experience stress free. I will definitely recommend Kelly Ford to friends and family who are in the market for a new vehicle.
Brian is the best you guys better hold on to him and add Ambrose to that. And the first come first served is great Thomas C Mannetta
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