Used Ford Escape for sale near New Hudson, MI

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Brought Ford Escape in for several items on Feb 19. Chris Graham was very cordial and helpful with service. So nice to have car working well in this weather!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Helped w/ getting a car in a quickly manner. Polite, and worked on things on the backend.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

Andrea Pawkowski is the best. She went above and beyond for us. She exchanged our new lease with my old lease at 7:40 pm to accommodate my work schedule. She was pleasant and so helpful! We love her!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Royal Oak Ford made car-buying easy: friendly team, great price, and fast paperwork. If you need a vehicle give them a visit or a call.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Great people to work with. Sales team and the guys in the shop worked to get us set up and out the door quickly and professionally.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I am very happy dealing with this dealership, especially my salesperson, Faris Fatouhi. He is honest, caring, professional, and ethical. He treated me not as a customer but as a friend. He is very trustworthy.

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

This is a great service department!!They are kind and really make us feel like they care about us!! Cynthia Walton and Chris were amazing and helpful!! They make it happen with a smile!!! Thanks! Janice

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

They had an appointment available when I needed it. They were professional, friendly and fast. They worked with me to get my car ready to be picked up by a friend

Im a first time buyer. This is like the first major purchase I?ve ever had. I was beyond clueless but Alexis walked me through every step of the way with utmost patience. We were there for hours as I asked so many questions and she didnt mind at all.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Each time I visit the dealer I receive exceptional service and customer care. They keep you updated on the service and give you an estimate of the time it will take. I was able to wait for my vehicle and did not waste a whole day. Very friendly staff and service advisors.

We bought our 2016 Ford Escape new in 2015. it has been a great vehicle and trouble free the entire time.We currently have approximately 155000 miles on the vehicle and would certainly buy another Escape.It still looks and runs as new and everyone thinks it's a new car even now.

Received great info.Thank you for your help. I will stop by when I am in Ann Arbor.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Everyone that was involved in getting my vehicle ready for me was very nice and friendly. They made everything easy. I would recommend Briarwood Ford to anyone that was looking to purchase a vehicle or to get theirs serviced.

This dealership is the greatest in the metro Detroit MI and around the Toledo OH areas. I emailed thirty dealerships to negotiate on a 2025 Hybrid Toyota Camry. This dealership was the only one that would negotiate with me. It was also the nicest dealership. I negotiated with them on 1/27/25. That is a time period when dealerships should negotiate. Dealerships make bonuses based on monthly quotas, incentives, etc. Sales people are normally only commission pay in the car sales business. If they don't rnake there quota they need to pay back the dealership for a pro ration of there quota shortage. Please learn about commission only payment for employees. I emailed thirty dealerships to negotiate pricing on the camry. This dealership answered my many questions. They didn't push me to come into there dealership. They respected my request to communicate via only by email (until I was ready to make a phone call to the dealership). They still do not phone me after I phoned them and honored my communicate by just email. I didn't agree with a charge dealerships gives to customers. This dealership was the only one negotiable on that charge. When I received my new vehicle the tank was filled up with gas. It was also very clean. They also threw in some options with my negotiated price. Don't waste much time calling other dealerships. This dealership is the only one that will give you respect. This dealership is the only one that will be negotiable. The other dealerships did not even want to give me $1.00 off the price. Also, the dealership will give you the out the door price. The dealership will not do the usual games of pushing you for "what do you want for a monthly payment". Also, I wasn't lied to by this dealership. I caught at least one lie from one person at every other dealership. Normally, if i were talking to more than one person it would be at least one lie per person per dealership. I also shopped at dealerships for a used vehicle this past summer. i followed the same procedures. all of the same things happened to me this past summer. it is very sad and sick. sadly, in the summer time page toyota didn't have my sought after vehicle. after my experience in the summertime i was exhausted from the horrible experiences. i have to shop so that is why i'm back shopping for a vehicle. Please ask for Dominica Moore (Internet sales person) and Anthony Aquino (sales person) at Toyota in Southfield, MI. My gratitude goes out to both of them. Thank you so much Page Toyota - A. Hamilton

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.