Used 2020 Ford Expedition for Sale in Irving, TX

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

As far as I know, the repairs were done right but I am not a mechanic and have always trusted Bankston/AutoNation with my service. Southwest Ford did not stand behind their repeated dismissal of noises I was reporting on my Mustang convertible which left the steering column collapsed in my lap as I was just driving straight down the road at 55 mph. So, I went to Ford and THEY bought my 3 year old Limited Addition Mustang convertible back for $28,000 when Charlie Gilchrist was only willing to pay me $15,000 for a trade-in. That is why I come to Bankston/Autonation. Treat me right and I will be yours forever. Treat me wrong and the world will know about it! I guarantee you that! Pacer is THE BEST and I would not want another Customer Service Rep to deal with me! Treat him right and don't let him go! We have a good line of understanding and communication going!

Great service, was able to just drop in and get out quick! Other places make you make an appointment! Or wait half a day to work you in!

Had a great experience process was quick real laid back no pressure buying process love it they let me take the car to get check out by my own tech or dealership they fix the issues that my tech had found wrong with the car

Response time to initial call, scheduling a viewing and driving, all texted and called-in questions was excellent. Travis was our sales person and he was thorough, pulled up the Carfax report and printed it out, arranged for an off-site mechanic to review the vehicle to help us decide on purchase. Saw the car on-line Sunday, communication and questions Monday, view and drive Tuesday with mechanic inspection, sale closed Wednesday at 6:00 pm. Exceeded expectations!

“You guys have been amazing! From Josh Moore and all of his help trying to find the right truck for me, to Bob in service. My experience here has been perfect!”

wonderful people delivered car to my home 25 miles away ,very good service

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

best car i have owned. the performance is great and it is very quiet. i am surprised with the many features ane options the vehicle gas.

I contacted 10 different Ford dealerships online on November 9. I told all of them what vehicle I wanted (2019 Ford Fusion SE) so that I could compare apples to apples. My intention was to purchase by Thanksgiving (within 2 weeks). I asked all of the dealerships to provide me the window sticker and final drive-out price including TTL. I did not want to negotiate back and forth and waste hours of my life to save a few hundred dollars. I wanted to work with the dealership that gave me the best deal from the beginning. Jared with 5-Star Ford in Carrollton was great. He provided me the window sticker and price and went back and forth with me via email a few times to answer a few questions I had. He never pressured me and was very professional throughout the transaction. 5-Star Ford came back with the lowest price and beat the next best price by approximately $1,000. Yesterday, I went to 5-Star Ford and spoke with Jared. I saw my car for the 1st time and within 45 minutes, I was driving home with my NEW Ford Fusion! I could not be happier with this transaction. It was very stress free. Jared provided all the information I needed and did not bombard me with emails or phone calls. I will definitely work with 5-Star Ford (and hopefully Jared) in the future whenever I am looking to purchase a new vehicle.

I love this vehicle it has a lot of room and also can have my family save. It drives great looks good. And I save on gas. For. Large truck

I went to the dealership due having received a notice about a recall. Zavier did his best to go above and beyond to help me out, he even found another recall that I didn't even know about! Thank you!

Even the bells and whistles have bells and whistles! Amazing SUV at a fair price. Strong performance. Gorgeous styling. Plenty of room. Ford has a winner here! Very happy with this vehicle.

Sheena represented Randall Prestige well. She took care of us, we had fun, and a lot of people got to drive the fabulous Ford cars. So many people were impressed with Ford. It was an amazing experience. Sshe spent ALL day with us to help us fundraise for Garland High School DECA. Prestige is donating $4200. Thank you. You are helping students in your community attend DECA conferences for competition as emerging leaders in business and marketing. We are thrilled and grateful.

This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

For what I’m paying the 2018 (and on) Ford Expedition is incredible. The performance the look (interior and exterior) is awesome. This thing continues to surprise me. It beat the Cadillac Escallade in a video I watched recently in almost every category!

Tut was the ONLY person on a rainy day that was willing to help me find out some information on a 2017 F250 on the lot. Not a single sales guy (or the other finance guys he was near stepped up). His personality is very energetic and personable. He got my sense of humor and played along. If I HAD to go through Ford for financing, I have a feeling he would have made my experience the BEST I'd ever had. He was sad that I brought my own NFCU check and I was sad I didn't get to close with him (David was cool but not Tut cool). Eddie - Made my negotiations pretty painless and was quick to ensure I had first dibs on the truck I was considering; Only other thing I wish I'd gotten would have have gotten my Military appreciation or Ford Loyalty $$ on this deal. Jimmie - SYNC guru that even I stumped (LOL) Ezra - You were the one guy that I felt I could talk to about issues in the past, and you're going to be my "Go-to Guy" from now on!! If you have the pleasure of working with ANY of these guys, they will treat you right - tell them Slink sent you.

It’s nice.a lot of money for this suv but what vehicle is cheap.if it is reliable then it would be worth the price. After all it a ford .?

It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.

I love the exterior Ford stepped up on this one, interior is very roomy, I do not like the vents, but the vehicle itself is very nice. Rides good, but I am concerned about gas mileage. On average down the road at 60-65miles per hr the best average was 16.9miles/gallon.

I spent hours researching for the perfect truck (and ultimately the perfect dealer), and a big part of that was working with Ranger Oppert who happily & patiently educated me over several hours of phone calls, on the various options, packages, pricing and ultimately finding me several options right in my sweet spot. Meanwhile I visited several other lots looking for the perfect truck and dealer. I ended up right back to Town East Ford where I felt like the team listened carefully, handled me patiently and with expedience. I'm one that enjoys the back and forth of settling on a fair price for the new truck and my trade. Negotiations ensued with Ranger Oppert with timely and gracious support from Gerald Whittington and ultimately Andrew McWilliams stayed late and got us to a final deal. Once the deal was agreed finance team member Jason Clark was quick, and patiently accommodating a last minute change on my part. Thanks to the great team at Town East Ford. Looking forward to my new truck and my new relationship with this dealership.

I traded in a 2016 Platinum Expedition for a 2018 Platinum Expedition. I was absolutely blown away by the difference. This is like driving a Lexus. The fit and finish are perfect, super quiet ride, every gadget you could want and then some. It is a tremendous value for the luxury you get. You have to test drive it to believe because I was skeptical as well. could not believe the difference.

I cannot say enough about the great service I received at Grapevine Ford. Laura Benevides had my repairs done quickly, and was great at keeping me informed on all aspects of my service. She was very knowledgeable and friendly on the phone and in person. Laura reminds customers of what good, reliable service SHOULD BE like everywhere. Thank you Grapevine Ford for everything, including hiring Laura Benevides!

Planning my retirement I decided to purchase this vehicle aligning my retirement with the vehicle being paid off. I had owned trucks before & knowing I would be doing side jobs I thought I'd rather go SUV instead of truck. As long as the seats could go down and allow me to put stock in the back. WELL, that's was easley met, this vehicle is a luxury suv filled with comfort, style, high performance and technology. Something to make retirement years worth it

Excellent service again this is the 19th vehicle i purchased from Danny Bledsoe @ waxahachieautoplex ,will never shop anywhere else thanks again waxahachieautoplex

however cars.com had nothing to do with me p rcjhase. sometimes you have to put your cell phone down and contact a dealership. do your own research, go to the dealership, make the deal. all you do is get out of your parents basement, go to work and earn your way in society.

Grapevine Ford Lincoln has been one of the best places I've been to when getting my car serviced. The facilities are great and inviting. The staff is super helpful and consistent on making sure you're happy with the end result. The two service advisors thats helped me was Alfredo and Lauren. They both are super helpful and just plain friendly. Whenever you go, try to get one of them to help you out. You won't be disappointed.

LOVE this SUV! Super comforable, drives great, and a lot of room for even full grown adults in all 3 rows. So glad we bought it, over a Yukon or Tahoe.

This was my first visit to AutoNation Ford. Easy and painless. I set an appointment on-line for a 30,000 mile check up and service for my vehicle. Met my Service Adviser, Jerry Fisher. Mr. Fisher was helpful and attentive. Kept me updated throughout the visit. The appointment was for 1pm and I was out by 2:30pm. Everything that I asked to be done was done. A couple of things I requested, transmission fluid change and tire rotation was not. The items were checked, but deemed not necessary at this time. Fluid level and condition was fine and tire wear was not sufficient to warrant the tire rotation. Saved me a few dollars on the visit. That is always a good thing. Told Mr. Fisher I appreciated his help and expertise and that from this point on, whenever I come in for any service issues ... emergency or routine ... he is my point of contact.

I feel like the king of the road in this vehicle. Everyone stops and stares when the Ex Platinum drives by. The styling and handling are top notch. Love my whip.

Dakota R had the best customer service and also gave me a lot of information for my vehicle i am looking at when i am ready I’ll be buying from him !

Love the room it has couldn’t ask for anything better it has everything we wanted and needed! Thanks to Kermit for getting us in it.