November 5, 2018
Craig & Ryan at Fair Oaks definitely deserve a 5-star rating. I've been researching Ford cars for years (yes - YEARS!) and waiting for the best time to buy one. I've been e-mailing with Craig throughout this entire time, and he has been incredibly patient and knowledgeable about the cars and promotions available. He has been extremely patient with me, which is necessary given the number of e-mails/questions I've sent over the years. :) I finally purchased a 2016 Escape, and the experience was very smooth. The car I wanted was waiting for me at the dealership (had been sent from another location), all clean and ready to go. The process was painless, and in no time I was on the road with my beautiful car. The car itself is wonderful - but the experience and wonderful salesmen will bring me back for any future car purchases. My family has purchased cars and had our cars serviced with Fair Oaks for years, and we will continue to do so for years to come. Thanks for a great experience!