Used 2020 Ford Explorer for Sale in Mendon, MA

For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!!

I???m a new customer of Imperial Cars-FORD as of February, 2018. Thanks to Thomas D???Andrea (Tom) in the sales department at Imperial FORD for his great customer service from the initial greeting at the door. As I???m a person who asks many questions, Tom was patient and was able to answer my questions. Communications via email and telephone with Tom were responded to in a timely manner. At each visit, to Imperial Ford I was treated as if I???d been a customer for years. Tom was very easy to speak with and I would definitely refer friends/co-workers to Imperial FORD and they should ask for Tom. A shout out also to Santos Cruzado in internet sales. He was my initial contact with Imperial FORD for setting up a test drive on a vehicle I saw online. Also kudos to Beth ???The Registry Lady??? :) and to T. Miller (I didn???t get her first name) for doing all the leg work with the registry, insurance agent, etc. (`sorry T. Miller about the Escape- you would have liked it too.) She???ll know what I mean :) Everyone was very helpful. Keep up the good work!!

I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.

I was originally looking at a 2011 chevy malibu that I had seen on the website. Our budget was between 250 and 350 a month. Jordan had asked us to consider a 2016 malibu as it would be better financially. The final number was 391/month so it was above the given budget but hopefully will work out in our favor. It was a VERY quick process, almost too quick as I feel some things weren't explained (like the warranties or gap insurance) very well if at all especially for this being my first time leasing a car. I felt very anxious not knowing what I was doing or what I was getting into until everything seemed to settle in place & work itself out. I'm happy with how everything turned out & I think I got a great car for a good price for what it's worth.

Such wonderful customer service!! I brought my car in for a repair and they took care of it immediately. They were so friendly and helpful - next time I am in the market for a car, I’ll be buying from them!

Colonial Ford in marlbough exceeded my expectations when buying my pre-owned vehicle. Gonzo was very polite and did everything he could to help me find what I was looking for with a price I could afford. I didn???t even buy a ford I bought a Jeep but I was still offered a great warranty through colonial and gonzo helped me find my new favorite vehicle!

I recently reached the end of my lease with a competitor. After a very disagreeable experience with the dealer that I leased the car from, I visited Jack Madden Ford in Norwood Ma. The experience was a joy! I found the cooperation, and willingness that was not to be found at the other dealer. Our sales representative Paul Fioreza was friendly, knowledgable, and had a very relaxed attitude. I despise high pressure sales techniques, so Paul was just the kind of sales rep. that I enjoy working with. Along with sales manager Chris McLaughlin, Paul and he were able to make this lease work for me, and made this an enjoyable experience! I will be promoting this dealership , and their excellent staff to everyone I come in contact with who needs a car, without the high pressure tactics of the majority of dealerships!

I was on the automile looking to purchase a used truck over the weekend. I had never considered a Ford but stopped into Jack Madden on a whim and I'm glad I did. Dana, my salesman, was excellent and made the entire purchasing process painless. He was very knowledgeable and answered all my questions fully. I had been to several dealerships that weekend prior to Jack Madden and dealing with Dana was by far the best and most comfortable experience. He actually listened and worked to address my concerns and get me into the truck with the best options to meet my needs. I would definitely recommend Jack Madden and Dana to anyone purchasing or thinking of purchasing a vehicle. Don't waste your time with other dealerships, just go directly there.

I purchased a new F150 from Jack Madden Ford and the entire process was very professional and easy, highly recommend. Dana my sales rep was awesome, super efficient and thorough, and everyone I dealt with was great. Very happy with Dana, Chris and the rest of the team. Thanks again.

We bought a car from Shawn about 3 years ago at Boch for my wife and were pleased with both Shawn and the overall experience. Shawn took care of all the little stuff that makes you feel he cares and understands your concerns. When it was time to get another car we were so happy to see him walking across the showroom towards us. Nothing had changed. He remembered us and made us feel so at home. His knowledge of the process and the car 2018 Camaro were great. He got right in the car and set up the Onstar, made sure I understood the controls and helped me with the radio too. He had away of making us feel almost like Friends. He seemed as happy to see us as we were to see him. The rest of the staff both service and finance were great as well. We had never been to Boch Chevrolet before and it went so well that our family, father in law,2018 impala, and brother 2019 malibou, and now my Camaro is 4 cars in 3 years. The last 3 were all because of that first time for my wife's car. Shawn was the start of all this and we think he is great. Little stuff like washing the car quickly when we came back for first sticker and stuff like that seems like regular stuff at Boch and really stands out. We will come back will continue to recamend both Boch and Shawn in the future.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I was at Imperial Hyundai in Milford and the service was excellent. Louis Andrade was quite patient and with enough knowledge about the car that I was interested in. When you go to Imperial Hyundai in Milford, look for Louis.