Used 2020 Ford Explorer for Sale in Franklin, MA

I was originally looking at a 2011 chevy malibu that I had seen on the website. Our budget was between 250 and 350 a month. Jordan had asked us to consider a 2016 malibu as it would be better financially. The final number was 391/month so it was above the given budget but hopefully will work out in our favor. It was a VERY quick process, almost too quick as I feel some things weren't explained (like the warranties or gap insurance) very well if at all especially for this being my first time leasing a car. I felt very anxious not knowing what I was doing or what I was getting into until everything seemed to settle in place & work itself out. I'm happy with how everything turned out & I think I got a great car for a good price for what it's worth.

I was at Imperial Hyundai in Milford and the service was excellent. Louis Andrade was quite patient and with enough knowledge about the car that I was interested in. When you go to Imperial Hyundai in Milford, look for Louis.

For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!!

I recently reached the end of my lease with a competitor. After a very disagreeable experience with the dealer that I leased the car from, I visited Jack Madden Ford in Norwood Ma. The experience was a joy! I found the cooperation, and willingness that was not to be found at the other dealer. Our sales representative Paul Fioreza was friendly, knowledgable, and had a very relaxed attitude. I despise high pressure sales techniques, so Paul was just the kind of sales rep. that I enjoy working with. Along with sales manager Chris McLaughlin, Paul and he were able to make this lease work for me, and made this an enjoyable experience! I will be promoting this dealership , and their excellent staff to everyone I come in contact with who needs a car, without the high pressure tactics of the majority of dealerships!

I was on the automile looking to purchase a used truck over the weekend. I had never considered a Ford but stopped into Jack Madden on a whim and I'm glad I did. Dana, my salesman, was excellent and made the entire purchasing process painless. He was very knowledgeable and answered all my questions fully. I had been to several dealerships that weekend prior to Jack Madden and dealing with Dana was by far the best and most comfortable experience. He actually listened and worked to address my concerns and get me into the truck with the best options to meet my needs. I would definitely recommend Jack Madden and Dana to anyone purchasing or thinking of purchasing a vehicle. Don't waste your time with other dealerships, just go directly there.

Such wonderful customer service!! I brought my car in for a repair and they took care of it immediately. They were so friendly and helpful - next time I am in the market for a car, I’ll be buying from them!

Colonial Ford in marlbough exceeded my expectations when buying my pre-owned vehicle. Gonzo was very polite and did everything he could to help me find what I was looking for with a price I could afford. I didn???t even buy a ford I bought a Jeep but I was still offered a great warranty through colonial and gonzo helped me find my new favorite vehicle!

Keith extremely proficient with sales answered all questions honest brought me truck after i explained what i was looking for 1 look. Only ,,truck is a dream ,service he gave excellent explained truck. How tos followed up after purchase, had new truck in matter of hours so convenient. Keith should be recognized for quality service and i would recommend friends to dealer i leased new ¿ truck

The service of the explorer took about 1 1/2 weeks. But that being said the company called me several times saying it is being worked on and will call soon with results. The car came home driving like it was brand new. The office people were very kind as well as the mgr of service

I have been using this dealership for more than 20 yrs seemingly under different owners. This is the FIRST time I came away from the service dept with a sense of being treated like a valuable customer.

Service has always been friendly and attentive to my needs. They take the time to explain what is needed and why.

My service was done perfectly. They know me because it is the only place I get service.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

CENTRY FORD PROVIDED ME A PLESENT ATMOSPHERE FOR CUSTOMERS TO WAIT WHILE BEEING SERVICED.. YOUR DEALER REPRESENTATIVE WAS VERY KNOWLEDGABLE ABOUT THE NEEDS OF MY UNIQUE SITUATION, SHOWED GENUINE CONCERN WITH REGARDS TO MY CAR, AND MY DESIRE TO KEEP IT PRISTINE MECANICALLY, AS WELL AS PROVIDING A PROJECTED ESTAMATE OF FUTURE MECHANICAL COST, REVELENT TO THOSE NEEDS IN A FINANCIALLY AFFORDABLE WAY. THANKS FOR PROVIDING SUCH PERSONABLE CARE.

When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.