Used 2020 Ford Explorer SUVs for sale near Sunnyvale, TX

The entire sales staff from salesman (Kenneth) to the new car director had a hand in making sure all my emails and questions were answered immediately. You can see the shear number of people below that were involved happily. I was never told the line "we just need you to come in..." once. Everything was done my way, on my terms and I never heard the "lemme go talk to my manager" lunacy you hear everywhere else. All I was told was "sit and relax and I'll take care of that for you." I've never seen a dealership operate this way. One of the smoothest purchases I've ever had. Well done.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

We went in for an oil change and we’re very well taken care of. We have a part that needs to be changed out and the service manager and service technician got the part ordered right then.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

The customer service was excellent and the service was fast. This is my first experience but it will not be my last. Thank you Clay Cooley.

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Dear Clay Cooley Volkswagen of Richardson, Thank you for your excellent service that I received on Saturday July 13, 2024. The professionalism and attentiveness shown during my car service was truly remarkable. I wanted to express my sincerest gratitude for “DJ”, his knowledge, professionalism, and politeness made the service smooth and stress-free. “DJ” exceeded my expectations, and I’m grateful for his exceptional service. Gerald Whitfield Rowlett, Texas

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

The service was quick and the service Manager named Mick was extremely helpful and saved me money on what I thought would be an expensive repair

Two experiences selling a car here in the last few years and got a quick, VERY fair price for our used cars. Ask for Zevar. He is super fast, professional and personable. You won’t regret it.

I worked online with Ricardo Mendoza for a few days via email, he was always prompt and courteous. I wasn't called multiple times a day or pressured to come in, because the car might not be there long. Ya know like you get from most dealerships. When I was able to make it in, he had the car detailed and ready in the event I purchased it. He was very friendly and helpful and worked very hard to make sure I was happy before I left, with a price I felt was reasonable. He even put my license plate holders on my new vehicle. It's simple things and the respect of my time, and no-pressure engagement that will cause me to return to Huffines. Also, when my blue link didn't work I texted him and he responded right back, saying I'd need to return, when I jokingly replied 'ugh' I gotta come back-he had the tech who handles it call me and get me set up and walked through using the app. It was handled within minutes. Most salespersons are done with you the day you walk out with your new vehicle. Ricardo & Aldo w/Huffines are AMAZING!

The dealership is very inviting and comfortable. I didn?t purchase my toas at the dealership the service department took very good care of my car . Will be using them in the future .

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

My salesman David Hilton took care of most of it over the phone very polite friendly and professional!!

Went in for an oil change?the process was quick and smooth. Really appreciated the excellent service. Big thanks to Elliot for taking care of everything.

Great experience from start to finish! The only thing that could have been was the weather....and they said they tried!

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

I received all the help I needed to get a car and now I'm getting ready to buy it . Recommended areas of focus for continued personal and professional development would be interpersonal communications, self-awareness and maintaining a level of appropriate distance and professionalism with customers and subordinates. He will continue to improve overall performance in the coming year by focusing on the softer skills of project management and being able to both accept and deliver feedback in an empathetic manner. Please acknowledge receipt of this employee review letter, and if you have any questions, let me know as I am always available to discuss his performance. Sincerely,

I saw a 2014 Silverado LTZ that had all the features I had been looking for. I set my mind to drive up and look at the truck (I opted not to transfer as I had family in the area I intended to visit). The hold process is GREAT. It's a quick click and I knew the vehicle was going to be there after I drove the 3 hours to look at it. I worked with Chris Biggs and he was great. We talked options on the truck and for financing (they beat my credit union's offer). He was incredibly friendly to be around and my wife and I thoroughly enjoyed talking to him as we waited on our financing offers. He was thorough in making sure we had all the facts and options. If I had anyone in the area looking to buy, I would send them to Chris in a heartbeat. Then I know they'd have a good experience and be completely taken care of.

Great customer service from Aly he is great and very friendly and know how to make the customer happy and satisfied

I hate sitting in dealerships to purchase a vehicle but these 3 hours went by fast. Big shout out to Aaron Williams he did a great job has my salesman. The test drive process was cool and relaxing the salesman didn't go with me so I could test the car as if it was mines. The facility was comfortable the AC worked great. I went to a place before this place and it felt like a sweat shop. Kudos on working AC. My only complaint was I told them what lender I wanted to go with but I saw were multiple lenders pulled my credit. Even if they where looking for the best deal I had told them who I wanted to purchase through. Overall I will give Echo Park an A+.