Used 2023 Ford Explorer for sale near Northlake, TX

WOW, I was pleasantly surprised by the outstanding customer service I received from this dealership. I had initially thought it was a big-name dealership that would pressure me into getting a co-signer or putting down a large down payment. However, I was pleasantly surprised by the friendly and helpful staff, especially Lori and John. Lori went above and beyond to help me buy the car I was eyeing with a not so high down payment. I truly appreciate the effort and dedication they put into making my purchase a smooth and hassle-free experience. No co-signer was required, and the down payment was manageable.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

By far, the kindest and most efficient service department I?ve ever dealt with. Fixed an issue with my sunroof that eluded the place I bought my car. So grateful and definitely considering coming back when I?m ready for a new car.

Great prices and fast and friendly people. Would certainly send anyone I knew looking for a Pre Owned vehicle here first. I had the greatest sales Person Serita Miller.

I recently had an airbag recall & the service was outstanding. All technicians were friendly & helpful with impeccable customer service. I will definitely come again. THANKYOU

Daniel was very helpful, honest, and open through the process and while there was an error in the price quote for my Volvo XC90, Brandi and Daniel were able to quickly take ownership of the situation and work with me to reach a . Overall, it was a seamless process to purchase a vehicle at Volvo Grubbs and I look forward to bringing my car back for service. Financing was also a quick, but productive and thorough process with Rick (believe that's his name). Just make sure to keep on to the Latte machine in the Infiniti dealership. Huge bonus :)

Great experience, and absolutely love our car and the service we received! Isaac showed up on his day off just to deliver our car to us. Excellent service!

Miguel was awesome and very helpful! He answered all my questions and was very patient. I had a pleasant buying experience at 5 Star Ford in Lewisville, and definitely would recommend.

Great service and very helpful I will let my friends know about Westway ford yes

Just had my F-150 in at Grapevine Ford due to failure of the LoJack system. Our service manager, Daniel, was a tremendous help in getting the problem sorted out and solved, to my complete satisfaction. Work was completed in a timely manner.

Sales man did a great job . Got us in out like I asked. I would recommend going there first.

Good service and personnel. Entire process went well. Waiting area was clean and was able to get additional parts in the process. Will pick up parts on 1/30/2026

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

The dealership has always done a great job for us. The requested service is completed as promised. Our service advisor, Trevor, is so very helpful and keeps us informed as our service progresses.

Service has always been first class! All service issues that I have had on the three trucks that I have perchased there have always been serviced to my satisfaction. Employees are always courteous and helpful.

Purchased a 2022 f450 king ranch from these folks. Truck was in phenomenal shape. My salesman was very easy to deal with and very transparent. Took the truck 23 hours to PA.