New and used 2026 Ford Explorer for sale near Highland Park, TX

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Jose Pacheco is a great seller he was very nice and helpful! We love how he was really trying to get us get the car we wanted! Thank you one?s again to Jose He is a great guy!

Greg the customer service representative was pleasant,courtesy and helpful. He treated me with upmost respect and kindness. I would recommend everyone I know to go to ford nation for the service they provided me. I mean Greg made me feel special and appreciated and went out his way to make my wait time pleasant. He get a 5stars from me.

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

Had a great experience buying new Bronco Sport Outer Banks at Bob Tomes Ford. Brandon Rice was knowledgeable and professional and made the purchase process as easy as possible with great communication and customer care. Thx!

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

My experience at Autonation FORD was absolutely wonderful, all thanks to Hillard ?Jay? Jones. From the warm check-in to a clear, no-surprise estimate, every part of the process was done with professionalism and genuine care. The use of authentic parts and prompt service kept my car looking spotless, and I appreciated the helpful summary after the service. The cozy lounge and Jay?s courteous follow-up made me feel truly appreciated. They treat their customers like family, and I highly recommend them!

Great fast service as always.in and out in a very acceptable time. I have been getting my truck serviced here since I bought it

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Jodie is a great service advisor, and their mechanics are definitely improving... they just take FOREVER! They held my vehicle a week before it was looked at. So...it generally takes weeks to get your vehicle back from here. When you make an appointment, it's not an appointment for them to look at your vehicle that day, it's just an appointment for them to hold your vehicle for days before they do anything with it... leaving you without a vehicle. That needs to change. Otherwise, this is THE ONLY DEALERSHIP in the entire DFW metroplex that can actually fix a vehicle. I'm assuming that's why they are so busy. Overall, I got the vehicle back and repaired properly this time, so we are making tremendous progress.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

‏the customer service she was very nice I just wanted to tell her thank you for your great service

Sales rep was professional, knowledgeable, and attentive to what I needed on a Ford truck. Great people to work with at Prosper Ford.

⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about North Central Ford! After a frustrating experience with another shop, they stepped in and completely made things right, getting my car back in perfect shape. Seth went above and beyond—he was patient, kind, and genuinely cared about making sure I was taken care of every step of the way. Gary was amazing too, making the whole process smooth and easy. They even provided a loaner car for six weeks, which was such a huge help. I truly felt valued and supported, and I’m so grateful for the outstanding service. Thank you, Seth and Gary, for turning a stressful situation into such a positive experience!

I had an excellent experience servicing my Ford Edge. From the moment I arrived, the team was professional, welcoming, and highly attentive. Everything was handled efficiently, and the communication throughout the process was clear and transparent. They took the time to explain the work being done, provided accurate timelines, and delivered exactly as promised. The vehicle was returned in great condition, and you can clearly see they care about both the technical quality and the customer experience. It?s not easy to find service teams that combine professionalism, expertise, and genuine customer care, but this team absolutely delivered. I truly appreciate the level of service and will definitely return for future maintenance. Highly recommended.

Second time to buy from this dealership and couldn’t be happier with the customer service and all above and beyond hard work to get this deal done for my son. Thank you to Mike and Rich for your help and service that is more than words can express! Thank you so much!

I bought a new F250. I told them exactly what I wanted and they made it happen. No pressure to look or buy anything else. Salesman Raul was awesome too. He definitely worked hard to make it happen.

I took my truck to Town East Ford and had a great experience. Dustin Bingham did an awesome job, getting me in and out and taking care of my truck.