New and used 2026 Ford Explorer for sale near Madison Heights, MI

Service Department consistently listens to me and keeps me informed of the process while my vehicle was in for service. I Recommend Serra ford for service.

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪

My wife and myself came to this dealership for the second time in 5 years to purchase another vehicle. On December 30,2025 , we came here without an appointment to see Frank Tucci. To my surprise, he had a deal for us and a warranty advisor for us the next day. We purchased our car the next day. Smiles everywhere. We never considered going any place else. I got a good deal !!

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

Royal Oak Ford made car-buying easy: friendly team, great price, and fast paperwork. If you need a vehicle give them a visit or a call.

Andrea Pawkowski is the best. She went above and beyond for us. She exchanged our new lease with my old lease at 7:40 pm to accommodate my work schedule. She was pleasant and so helpful! We love her!

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

Give Chip in the service department a raise , he went above and beyond during the busy holiday to get us in and out at a timely fashion when we had a flat tire. Chip treated us like family , very professional and courteous , a great person !

I had a great experience with Brian and Moe. I had enough time with the vehicle I wanted to purchase, they answered my questions and explained characteristics of the vehicle that I needed to know but did not realize to ask. Everyone was friendly and attentive.

Mark O. Is a manipulative weido! Fortunately for him that works well in sales! He is practiced and know cars. That’s it.

Such an easy process! Communicated with the sales rep what I needed and was on a time crunch and they made it happen. Was in and out of the dealership in record time. Also, their finance manager was able to work extra deals on my behalf, which was fantastic coming in at a lower price than I anticipated with warranty and gap insurance included, absolutely fantastic! I would most definitely recommend this dealership, as well as my sales rep Josh.

our salesman christian was awesome when it comes to locating a vehicle at gorno ford and we were pleased to bring home a new explorer

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

This has been my home Ford dealership since 2010. Brent Dix is my sales guy! He's great! I have bought or leased at least 5 cars since then.

First of all, this was not our first purchase or experience at Southgate Ford. My wife and I have leased vehicles before and were very satisfied with the excellent customer service we received from the time of purchase and when we brought our vehicles in for service. We are very pleased with Southgate Ford! and will continue to do business with you.

I have bought 2 used cars from Roy O’Brien and have been extremely satisfied with my purchases and the customer service that they provide. I will be buying all of my cars from Roy O’Brien.

Because I’ve been going there forever, I’ve bought three new vehicles out of there. I’ve always had exceptional service. The man that runs the body shop which I’ve talked with a few times is exceptional to any body shop manager. They always hire the best. I don’t know why this rating is what it is.