Used Ford Explorer for Sale in Placentia, CA

The only reason I would rate a 10 is because Ross was the hero of the day. Otherwise the ghetto treatment I received when I pulled up to my scheduled appointment was unacceptable. It was like why are you here, we have no time to do an oil change and you should reschedule. I never went to a place of business and felt like they wanted me to leave immediately like it’s 2:30pm and we are closing. No need to check that you have a scheduled appointment, you need to leave we’re too busy for you. Thank god I went inside and spoke to Ross. He’s the only person with true professionalism and excellent customer service skills. I was about to loose my mind in disbelief of being treated horribly when I got out of my car but Ross was so kind, courteous and professional! You can tell that he’s a seasoned professional and understands how to conduct business. As for the other individuals I encountered they made me feel like I was a major inconvenience and not welcomed at all. It made me never wanting to come in ever again. I’m not sure if I ever will or would ever consider buying another Ford vehicle ever. So as far as Ross goes 10 stars as I would like to commend him and for the others 0 stars. I don’t want the negative interaction to reflect poorly on Ross but please note it was one of the most horrible customer service interactions I experienced with the staff I encountered before Ross assisted me.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Ford company is great. The only problem we encounter is that our Ford edge problem regarding the breaks, turn signal light(we always have to change it ), Air is always off ( we had the compressor changed etc) Always maintain it . We always have to bring this to ford 2010 or other mechanics to get it fix. Now the radio lights is off. The airbag defect has not been replaced. Ford edge 2010 is not a good car always a problem. With other ford cart we have : exurcion,expedition, escape - perfect conditions. We also love ford of orange, great service and very caring to their clients.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

We')re really happy with the service Christian gave us. He was clear with the information and very helpful. We will defenitley recomend this dealer to my family and friends.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

It is the best car I've used so fat. That why I crown it the, It's best car at it own best. I love it fuel economy.

My wife and I were in the market for either a GMC Acadia or Buick Enclave. We live in Modesto, CA and had been searching throughout Northern California. It seemed like every vehicle we found with our preferred mileage/year/equipment was just a few 1000 out of our price range. To top it off, it seemed like no dealer would budge on the price when we inquired. My wife and I took a trip to So-Cal for a quick trip to Disneyland as our annual passes will be expiring soon and we wouldn't be able to get away for the long holiday weekend due to work. While waiting in line for rides, we decided to browse the internet, thinking maybe prices would be better than up North. We found a much larger selection, but similar pricing to the dealers near home. Then we found Huntington Beach Chrysler Dodge Jeep Ram and they had two Acadia's that seemed to be what we wanted with much better prices than we expected to find. I e-mailed the dealer asking if the vehicle was still available and got a phone call back within the hour. We scheduled an appointment for noon the next day. We got up the next morning and decided to go to the dealer early. We were contacted by phone at about 10 AM to confirm we would be showing up. We told them we were ready and could come in early. The same salesman (Miguel) I spoke to on the phone was quick to greet us, despite not being scheduled. He took us over to see both cars, let us drive them both and then asked what he could do for us. We asked for a little off the price, which we didn't get, but I wasn't expecting as the price was already $3-4k off what we would have paid for a similar vehicle in Northern California. Once we agreed on a price, the manager Anthony came over to explain our different financing options and how we could save the most money in that process. Miguel then took the car over for a final detail and cleaning while we went and finalized the contract. They took us in to meet Executive Sales Manager Chris Amato, who was already finishing up our paperwork. Chris was very gregarious and outgoing, asking us plenty of questions about what got us to the dealership, why we chose the car, etc. He also gave us a better explanation of how they were able to give us such a great price. Basically, since the dealer is so high volume, they don't have to make such high markups on each vehicle. Chris finished up the paperwork and transferred it all to a really neat desktop monitor that displayed all the contracts and allowed us to sign electronically. Finally, we were finished with the paperwork, Chris walked us back out to the showroom where we waited a few minutes for the detailing to be finished. Miguel showed up with the vehicle, handed us the keys and we were on our way back home to Modesto. All told it was maybe 3 1/2 hours from the time we arrived, to driving off, which seems to be pretty quick from what I understand of the car buying experience. Throughout the day, various members of the staff made sure to check on us and see if we needed anything to drink or anything like that. I would HIGHLY reccomend this dealership to anyone buying a new or used vehicle. They really go the extra mile to make sure you are comfortable throughout the experience and don't pressure you into anything you don't feel comfortable with. This was a great experience and more than worth the trip. I will most likely look to make a trip down again for our next car purchase.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I decided to go to Huntington Beach for my Sonata Sport Plus, instead of the dealership where I got my Elantra from last year, and I was not disappointed. The dealership is friendly and puts clientel first. I wasn???t rushed to do anything, just make my decisions and go. It???s not everyday that people go the extra mile for you. I couldnt get someone to take me there, but the dealership was super understanding and came to take me to the dealership, where we did all the paperwork and i was able to drive off the lot. Not only that, Christina P, the one who sold me the Sonata and also came to pick me up, also had driven to MULTIPLE dealerships to get me the exact car i wanted. My family and family friends are hyundai shoppers, and we all go to the same dealership, so Huntington definitely has our business! 👍🏼??

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I appreciated that you were going to let me purchase the mirror elsewhere and still install it. Good customer service. We bought it from you anyway, but it's the thought that counts.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Aaron did a fantastic job with helping me buy my new 2019 Ford Mustang GT. He was very friendly and made the numbers work for me and my budget. I haven???t had a good car buying experience until now. Everything was easy and painless. Great job Aaron, I???ll be sure to refer you to family and friends. Thanks for everything.

Does it all for us! Incredible vehicle for the $$. We believe the Explorer is the best bang for the buck. We will love this car for another ten years min.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.

I was shopping for a new family wagon online and I spoke and looked at maybe 10-15 different dealers and cars. I finaly came across STG auto online in Montclair amd called and spoke to Fady Gad. He was very helpefull and attentive quickly gave me the best price and rate. He kept very well communication with me even when he was doing research. I schedule an appointment with him and he even reserve the exact car that I wanted so that it did sell while I drove down there. Once their I met with Ed (Sales Manager) and Fady Gad. We worked out numbers and even got a lowered rate than promised over the phone. I can't thank them enough for their excellent customer service I will continue to purchase thru these guys. A++ SERVICE! THE SERNA FAM.

Absolutely love our new explorer! So glad we chose the explorer it’s very comfortable for long trips we will see slot of the us in this vex hikers

Great place, good customer service, William L. Worked with me, he was great, no pressure service. I had an slight issue the following they. He (they-STG) group worked with me and delivered on their promise thr next day.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

This being online only,i was a bit wary, but they ave a huge inventry and great prices. i did't feel like haggling with a typical dealer, so decided to do it from my couch. I had a wonderful experience! Every person I spoke with emailed or chatted with was extremely informed and provided precise info and/or was very fast to pass me along to the most appropriate person to answer. The speed of follow-up was refreshing. I asked Alfonso and Alex to go above & beyond the norm. doing investigative work trying to dig up Jeep modification information from prior dealer that I needed for qualifying the extended warranty. I would (and have) raved about my experience and would gladly recommend VROOM. They managed to bring the often lost human factor into the indifferent world of online shopping while maintaining the efficiency!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

This place has a great selection of cars and has superb service. Came in and was helped out right away. Everyone was very kind and friendly! Showed me exactly what I was looking for and did a great job of explaining all the features the car had. Made the whole process quick and easy. Was able to run to the bank and by the time I was back the car was detailed and was able to go through the paperwork in no time at all! Was at the dealership for less then 2 hours total which is much better then I can say for any other place. Highly recommend this place for everyone looking for a car!

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

I found all the people there very friendly and helpful. I didn't find the car I wanted, but the service was great. No high pressure sales here. Wish they had the car I wanted, I like their business practices.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

This is a weird review, since I didn't actually buy a car from them, but it had nothing to do with the salesperson, Danny. I would've definitely pruchased from him if an offer I had placed a week prior didn't suddenly come through. I really found his honesty and helpfulness refreshing, since I had been in and out of several very snakey dealerships. I'd highly recommend Danny to anyone who is tired of the sales people who see them as nothing more than a mark.

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

Made a 9:00 appointment and was quoted a 45 minute repair and quite honestly was a little skeptical when told that but low and be hold, car was finished 55 minutes later and it even included a wash. Third time at this dealership's service department and third time they didn't disappoint... thanks Jesse!

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Was looking at Ford CPO Mustang.Great Dealership. Will be going back soon.

This car has all the bells and whistles one would expect from a premium vehicle, but at a much more affordable price. The interior is sleek and accommodating, as well as comfortable. I love the double panel sunroof and the heated seats! So far it's doing decent on gas mileage for considering its size. It also doesn't feel like driving a tank, it maneuvers well and rides smoothly!

My husband and I bought a 2018 Lincoln MKX yesterday. We have purchased several cars over the years, but we have never been treated with such genuine respect. Our Sales Consultant, Victor Cedillo, was amazing. After showing us the model we were interested in, we sat at a table and he brought us water. My husband is in a walker, and Victor, at all times, was concerned about his comfort. He reviewed the car for us and answered all questions. We were there during lunch, so he gave us script so we could have lunch while waiting for the finance department to prepare paperwork. After the paperwork was complete, Victor helped us clean out our old car. An amazing man. By the time we left, we had a new, trusted friend. We had never considered buying a Lincoln, but stopped by to take a look. With the help of Victor, we have a perfect car to fit our needs. Thank you, Victor!

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.