Used Ford Explorer for sale in Sterling, VA

Great people great service they listen to you,nicely cooperating and solving your problems.Their communication and behavior with customer is wonderful,before I come here I went another ford dealership their behavior was so rude even not listening to you,when I visited sterling they were nice

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

Alanna Baylor has the best customer service I have ever displayed to me and I am 60 years old . She takes her time with explaining everything to you and keeps you updated and most of all I trust her! When she suggests something I need I would not hesitate to do it and I’ve been told I am frugal . If Ms Alanna would transfer to another dealership I would transfer my patronage wherever she goes . I spoke to the general manager and he was not surprised ( many customers have praised her professionalism) I wish I could give her 10 stars instead of five . She needs to train all new service advisors and even be in commercial for Honda !!!!!

I have owned 7 Ford cars a pickups and wouldn’t own any other brand. I have bought 5 from this dealership and they have been great.

We stopped by yesterday to look at a BMW. The whole buying process was smooth. We liked that the prices are no haggle- so we didn’t have to waste time on negotiations. Craig was knowledgeable, patient, and very helpful. The showroom was clean and had a nice selection of luxury vehicles. We would recommend this Sterling location to friends and family.

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

My salesman Evan was absolutely fantastic. He was extremely knowledgeable, helpful, friendly, and did everything he could to get me a fair price. I would definitely ask for him if I was going there to look at cars and would use him again when it's time. Keith Goodman

This is my 3rd Explorer. Very reliable, handles great, in all weather, roomy, even when packed for vacation or taking our german shepherds for a ride.

I received a great customer services from these 2 men. They are really friendly and understandable. I really recommend Ryan Plumb for future people that going to buy cars in this place.

i have purchased cars from Fairmont Ford and Gregg Smitherman. I am pleased with the service and knowledge. I like the fact that when we go into the dealership they know who we are and are always willing to help.

Great service. The the service person with whom I dealt was knowledgeable and friendly. I trusted her completely.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

Went in for a VA Tech Inspection and an Emissions Inspection. The dealership is clean and the staff are very nice. The job was done promptly.

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

Two days ago, I saw a 2014 Forester on Dulles Motorcars Jeep Dodge Chrysler Ram website and I contacted them. Only few minutes later, I received an answer from Cody Adams. He was extremely professional and respectful and did not mind answering all of my many questions. I liked what I heard from Cody and decided to go see the car. In less than one hour, I drove out with the car and had everything done! This dealership in NOT your typical dealership where the salesman goes to get the "manager" to pressure the customer! As a matter of fact, the manager came out and talked with me less than 5 minutes and left and allowed me to make my own decision without any pressure.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Highly recommend Sheehy Ford where I have been purchasing vehicles since 1999! No hassle, little wait time and friendly people! Armik Megerditchian is a kind, honest and dedicated salesman who was an absolute pleasure to work with.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

I had a really great experience and drove away the same day with car I wanted. These guys really do everything they can to make the experience stress free and relaxing.

My salesman name was Doug and he was the best very professional and knowledgeable Pedro was my finance person. He also was very professional and knowledgeable. The whole process was less then 2 hours. If you’re looking to get a used car please ask for these guys.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

My appointment with advisor Andrew was excellent. There was water coming through the sunroof and he was able to get parts replaced that same day as planned. He communicated with me throughout the day and answered all questions/concerns.

Probably the best SUV my wife and I have owned and we’ve had many different makes and models since 1992. The styling must be good because a lot of other SUV’s are copying it.

My peiodic maintenance was completed with all items in the green. I have been driving F150's for over 20 years. Take care of your ride and it will take care of you. THANKS Koons for the professional service.

Paint quality was poor from the factory. Multiple drips and runs. Interior is OK. The engine and drivetrain is fantastic with the all wheel drive and twin turbo v6 in the sport model.

Vehicle broke down and towed to Koons of Woodbridge Va. Christina Giles’s with the Service department was in contact with me throughout repairs and transparent with my options. They even fixed a issue that was under recall.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

Super fast and friendly service I would definitely go back to get more work done or even buy a brand new vehicle this excellent dealership

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

It is stylish and comfortable and gets great gas mileage. I have room for anything and everything I would want to carry. Have t missed out on anything!!