Used Ford Explorer for Sale in Sterling, VA

Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I was looking to trade in my older Ford, For a Newer Ford, The salesman was Great ! Big Place ! Lots of Vehicles ( Ford's) I bought a new 2017 Focus, what a nice car ! the transaction, ( trade in ) was fast...great service.... The salesman, made it easy to buy... &.... explained Everything, in good detail ! Thumbs Up !!!

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Kevin Acevedo did it again at Koons Sterling Ford. About two months ago I purchased a 2017 Raptor from Kevin. My experience was so great I went back to Kevin to purchase a Van for Our Business Manor Works Painting. Manor Works has purchased over the years no less than 11 vehicles and salesmen like Kevin Acevedo are the reason we keep going back. Thank you Kevin! When we need another Van we will definitely be going back to Kevin Acevedo at Koons Sterling Ford.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

I brought my truck in to replace the battery and change the oil. The service advisers, Freddy and Joey, were polite, professional and the service was prompt. They made sure to look over the rest of the vehicle and let me know about other things that would need attention in the future but were not pressing at the moment. I felt informed but not pressured and will definitely be bringing my truck back here for future service requirements.

Love the new color and all the new perks. The Explorer is so smooth on the road . It handles like a luxury car. What a SUV.

I always call Leonia Durant at Ted Brett Ford Lincoln of Chantilly, VA - as a retired US Marine, she is no nonsense, loyal, and knows how to work towards a win-win situation every time. She has always taken great care of me, and I truly appreciate how she and Ted Britt Ford get me in and out with a focus on optimizing the experience. This is my fifth purchase from Ms. Durant, and I am excited to have received the LeoniaDurant4Life designation! Go see Leonia at Ted Britt Ford in Chantilly Auto Park, she knows Fords, Lincolns, and how to make you a happy Ted Britt customer! Thanks Leonia, keep up the great work!

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Found a Chyrsler 300 they had just gotten in. Emailed about it, talked back and forth over several days. Finally agreed to purchase it. Having a 4 hrs drive their they did everything as promised, had all paperwork ready after a quick test drive, singed, waited a few mins than to the fiance guy to purchase and salesman took my rental car keys too their on site enterprise drop box and we were on our way! One of the nicest dealerships I've been in with friendly service!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

The sales associate was excellent. The Escape is a very good vehicle. My only negative is with the navigation system. When I compare it to my $140, four year old Tom-Tom, its graphic background in blue is poor. The difficult understandable voice is something from the 1990's. Finally I am told that I need to pay for map updates. Where as my Tom-Tom's map is upgraded for free twice a year and for a small fee, it warns me when encountering a Traffic Camera. Finally the default voice is understandable and I was able to purchase John Cleaves voice, "Bear Right, Beaver Left", and remember to "Carry your own luggage".

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

I purchased a used 2015 BMW X5 from the pre-owned car lot at Mercedes Benz of Chantilly from Mariela Rodriguez. I usually do not like purchasing anything from dealerships because I don’t respond well to high pressure sales. Now my experience with Mariela at Mercedes Benz of Chantilly was fantastic. She was very informative and helpful. In addition, she was even better at the after sales service. She followed up to a few items that I had questions and concerns about. She was very responsive and immediately address all my concerns. I also had a Very good experience with the finance manager (Mohammed). He was very efficient and informative but not pushy. He stayed late in the evening well beyond his working hours to help me finalize by purchase. I would recommend for any person looking for great value and excellent service to visit this team and ask for Mariela

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

After 9 years of fun driving from my 2009 G37x purchased new at Sheehy Infinity of Chantilly, VA it was "potentially" time to update. Had not planned to update until later this year but after call from sales rep Craig Sargent, who promised a hassle-free/non-pressured quick meet, I agreed to stop by the dealership during my lunch break. I informed him that my interest was for a 2015-2016 Infiniti Q50 3.7 Premium AWD completely loaded; had spotted one on their website the night before. Met Craig as scheduled and the experience was as advertised. He showed me the vehicle, which had just recently been returned (lease had ended), that was in the shop getting inspected and detailed for sale. Craig was patient, answered all my questions and better yet, extremely easy to work with. Within a few minutes we agreed upon a price and I was a satisfied 2nd timer at Sheehy for another Infiniti (2015 Q50 3.7 Premium AWD, loaded, and in excellent condition). Much thanks to Craig and his outstanding customer service. His non-pressured approach was a main factor in my decision to purchase earlier than planned, that, and the great price. Highly recommend you contact and work with Craig at Infiniti of Chantilly for your next or first Infiniti purchase.

This vehicle is excellent. It meets all of our needs. Very comfortable. We will definitely purchase this vehicle again. We recommend this vehicle to everyone who needs reliable transportation and comfort.

My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

I always have a great experience when I visit Ted Britt Ford. William Berry is my service advisor/representative who has been a major joy and is helpful and attentive to my needs. When I walk in the door, he always remembers me and without looking at his computer or my service history, he always remembers what my previous issue or service was. I find this extraordinary and is the epitome of what customer service should look like. I have always been provided with a rental car when I needed service, which is essential when one has a family and a job to go to. I love how the facility is always clean including the bathrooms and there is always coffee, tea, or hot chocolate ready. I appreciate feeling like a valued customer when I come to Ted Britt Ford in Fairfax. I am on the market for a new vehicle soon, and William always encourages me to consider Ted Britt for my trade in. I will do so when the time comes based on my experience as a valued customer and the high quality of service provided each time I have been serviced.

has a great look.handles well.plenty of room.a lot of electronic fetures.really like the sync feture.got good views from front seat.great explorer.would recomend to a freind

Shopping for a specific pre-owned vehicle can be both challenging, time consuming and often frustrating. Four months ago we decided on finding a one owner, luxury four-door, family style truck as our 2nd vehicle. We were a one-vehicle family for some time and it made sense to search for that type vehicle to both travel comfortably and safely in and carry light cargo to and from home. We Chose Ford. We choose Sheehy Ford, of Gaithersburg, MD. We decided on a 2015 Ford F150 four door Lariat that was in most ways more of a luxury vehicle than "just a truck". We visited several dealers in 2 states; test drove, and read up on Ford Lariat specifics, engine types, ride quality, and design. Every Dealer "store" visited had the year and low mileage pre-owned models we were interested in. When we compared vehicle similarities, options, mileage, and pricing, all were mostly similar, yet something was missing that caused us to revisit Sheehy Ford in Gaithersburg, Md., a second and third time. Three crucial elements at the other factory authorized dealers we visited (at least for us) seemed to be unmemorable. The three muted elements in the other stores were in the forefront at Sheehy Ford. The sales floor at Sheehy was quite busy yet quiet and the people were going about their work and helping prospects. Then there was the used car manager, Joe Evans and others that came to meet and greet us each in a no-pressure environment. And then there is Andre Hammond. Andre Hammond came highly recommended and became our Sheehy associate salesperson. Soft spoken, very helpful, enthused, and led us to F150's that were only a brief walk from the showroom. We went on two test drives with Andre. We decided ourselves to buy the Lariat. Andre did not persuade us to buy the Lariat, It was how he presented himself, and relevant knowledge that I would suppose is a virtue of a trustworthy salesman. Thank you Shelley Knight for your presentation on products I had not thought deeply about but was necessary. The Bullet liner application you recommended was a good choice and Easy Care insurance will become a great asset. It is also good to note Sheehy management has placed women in positions of accountable responsibility. When the time comes to service our F150 Lariat, there will be no choosing a source other than Sheehy Ford, Gaithersburg, MD. I have met with service department managers and have confidence in their technicians. We really don???t think our vehicle buying experience with Andre Hammond was challenging, time consuming or frustrating. It was for us, a pleasant, and brief experience that will soon be repeated as our 2016 Fushion Lease will soon expire.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!

Ayla was great . She was very professional and knowledgeable making sure your satisfaction is met in finding your next car. I would recommend her to anyone because these days it's hard to find great service but with Ayla , she makes you feel comfortable in making a car buying a great experience. Thank you Ayla

Professionalism with quality customer service. Very clean facility. It's like family working with you to meet your expectations. Very friendly.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Fast and friendly. Always bring my vehicle to this location even though I moved to another county. Everyone remembers my name and great customer service.

When I lived in Virginia, I always took my F-150 for service and maintenance at Cowles. They always did a great job. The facility was nice and clean and they have a nice coffee maker.

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

Went in for interior detailing and this is the best service my car and I have ever received. Friendly greetings from a beat after I walked in, I was checked in on multiple times while I was there waiting by different agents (offered water, sofa, coffee, and conversation), I loved the comfortable lounge space, and everything was clear up front from the get go. Don't even get me started on my car-- the interior previously looked like I had been giving rides to livestock, and now it looks fresh off the show room floor. Couldn't be happier and I feel like I got it for a steal :) Trust'em! You won't regret it.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

It all started when I emailed about a used vw gti they had, Mike Matthews emailed me right away and told me the car was sold. He asked me what I was looking for, so I figured I would give it a go. He told me about a few options that they had in stock at there dealership and partnering dealships. He drove almost 2 hours away to pick up the car and I was out in the same day! No pressure at all or bull! It was great, specially being at a car dealership. I drove off in a 2016 subaru sti! Love it and the dealership will always have my business! Thank you Ourisman👏👏👏👏👏

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove