Used Ford Explorer for Sale in Stone Mountain, GA

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

This was the 3rd car I have purchased at Jim Ellis in the past 2.5-3 years ( New 2016 Vette, Certified Used 2014 Suburban, and now 2018 Volt .. 2nd one) and typically I'll work out the deal before I walk in the door. This car was a little different given the fact that the car had to be sourced from Alabama and the timing didn't allow for that. I felt like I got a taste of the typical back and forth negotiation plus hang around and wait car buying experience (didn't experience at all with my other 2 purchases). Not a bad experience by any means and Reggie is always a pleasure to work with. I had a question around the $7,500 EV tax incentive and how it was applied to the leasing numbers that I couldn't get a straight answer on. From researching after the fact, it clearly states that the finance company gets the incentive if the vehicle is leased and not that I can do anything about it now, but I wonder if GM Financial applied it or not. On my last Volt lease the MSRP was more than this one, same terms were applied (39 months, 12K miles, $2-$3K down) and my monthly payment ,even with the insane (at the time) GA ad valorem tax added, was less than this lease. The residual was higher (around $21K) but I also remember the 2014 losing a TON of value and only being worth around $13K when the lease was up so maybe GM learned their lesson from the last round of leases. Regardless, overall it was an excellent buying experience and I'll continue to recommend and refer my friends to Reggie. Great Job!

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

I purchased my Jeep here & the service levels have always been great. Everyone is professsional & is quick to help. I brought the Jeep in for an oil change (which was covered under warranty) & asked for a tire rotation which was a little pricey ($29) & to change the air filter ($50!). $50 for an air filter change is too much for a product that costs $18 and took me, someone with an average level of car exp, around 15 minutes to change it myself. Which I happily did. Main point is that I would absolutely return to purchase another vehicle here in the future but once the warranty expires y???all have to have competitive prices for me to bring the Jeep for normal maintenance service. I get it, your a dealership, but maybe some costs need to be reviewed/adjusted in order to bring in more regular maintenance customers.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

To start with, I am like I think the average person, I dread buying a new car due to the "reputation" that most car sales people have as being pushy and high pressure. I have to say I have had some very bad experiences so like most, it is something I don't look forward to doing. Well yesterday I was just "browsing" on Cars.com and I was looking for a truck. I found several at John Miles Chevy and then got on your website where I chatted with I believe her name was Julia. I told her my situation and then she passed on my information to Kevin James to call me. He called me promptly about 30 minutes later and we discussed a time for me to come in. I came in later in the afternoon and met Kevin. He was very pleasant and best of all, very low key and I didn't feel the typical "salesman" pressure from him at all. I will try to keep this short but after the test drive we chatted, then did some brief negotiating including meeting the Sales Manager Kevin Beamon. I can't say enough about the experience. I have poor credit and a good income and they made a deal work. I had to run and get my son so they called me later and I came back in and we did the deal. Everyone I dealt with was so pleasant and professional including your F&I manager, Al. I can promise you if I have a good experience with my service after the sale as I did with my purchase, you have won a customer for life! Kudos to both Kevins and Al. You are lucky to have such a great and professional team. And this again is coming from an "anti" car sales guy! :)

Mr. Alton Taylor had very good customer service. He was extremely knowledgeable and tried going over and beyond to get me in the car I wanted. Unfortunately, the financing wouldn’t match up to what I wanted. I still recommend people to him because he goes over and beyond to try and make sure needs are met.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

I have purchased many cars in my 57 years; however, more recently, each time I bought a car, it seemed to get more confusing, more time consuming, more wasted time chasing "internet deals" that turned out not to be deals at all, salespeople refusing to give me an "idea" or "ball-park" price without actually meeting face-to-face or simply not listening to what I was trying to say..??? This all changed when I spoke with Kevin at Atlanta Luxury Motors (ALM). Kevin listened so well that a couple of times I thought my cell phone had dropped the call???. but after Kevin summarized what I was asking for and offered a few tips on the warranty questions that I had, I knew immediately that not only was he listening???. he seemed to really care. We talked about my budget and he provided with several car options that were, quite frankly, almost too good to be true! Still "leery" from recent auto purchases???. I was imagining the quintessential "GOTCHA" as I drove to ALM to look at the car options that were presented to me on the phone. I was with my Wife and Daughter as the car purchase was to be for my Daughter to drive back and forth from school???.. I literally playing out all of the horrible possibilities of "bait & switch", "high-pressure", tag-team Manager "take-over" sales gimmicks and the most dreaded???.. finding out the deal you made with the Salesman & Sales Manager isn't the same deal the Finance Manager presents to you, thus starting the negotiations all over again???.. followed by endless "up-sell" and "add-on" pitches. It was a very cold day when we arrived at ALM???. Kevin had the car washed and warming-up when we arrived. After offering us hot beverages, Kevin gave us an overview of the features of the car and went for a test ride with my Daughter driving??? during the test ride, Kevin pointed out the safety features and accessories of the car while asking for her "candid" input as to how the car was handling, breaking and performing. After returning to ALM and my Daughter's approval of the car, Kevin had her current car appraised??? her car had a "DSC Traction Control" warning light on and the car had some nicks & dings; therefore, being that the car we were looking at was well below market value???. I was waiting/expecting a "low-ball" or unreasonable trade-in offer. I couldn't have been more wrong as Kevin returned with a trade-in offer that couldn't have been more reasonable and well above what I was expecting. After applying the trade-in to the price we agreed upon earlier, we headed into the Finance Office where we met Eric???. My Family's experience thus far had been so absolutely enjoyable??? the pessimist in me was still waiting "for the shoe to drop"???. Once again, I could't have been more wrong as Eric presented a couple of finance options???. some of which were lower than the offers discussed when putting the pricing together with Kevin. Eric effortlessly prepared the documents (with a short delay to change a printer cartridge) then explained each of the documents in easy to understand terms while patiently answering all of our questions???. Eric turned out to be very professional, competent, warm, friendly and quite entertaining???. as I cannot remember ever "laughing", as we did , in a Auto Dealer's Finance Office. This review is one of very few that I have ever written and although it has turned out to be much longer than I anticipated writing??? I feel as if I owed it to Kevin, Eric & ALM for making my Family's car buying experience such a pleasurable one! Not only did I get an AWESOME price on an AWESOME automobile???. I really feel like I met some AWESOME new friends that make me smile! I would highly recommend ALM to my Friends and I cannot imagine buying a car again from anyone else???..

I went to MLM looking for a truck to buy as my very 1st vehicle. I didn't know what I wanted but I knew what I wanted it to have and how much I wanted to spend. I explained all this to Jay my Saleman and the search began. He was so patient with me as I test drove numerous trucks. I thought I found the one for me but it was unavailable. After 4hrs, I remembered seeing a Chrysler 300 and asked to see it before I make a decision from the other choices I test drove. Jay said, "Sure let me get the key." Jay pulled it out for me, I sat in it and knew I had found what was waiting for me. She has everything I wanted and more!!! MLM stayed open 2 1/2hrs past their closing time to allow my Dream to come true. Jay could have given up and told me to come back another time, but he didn't. He knew this was my 1st time buying a car and he let me find my "Chrysta!!!!"(That's what I named her lol.) What an AMAZING experience I had buying my 1st car from MLM!!! Thank You Jay and the MLM Staff for helping make my Dream come true. I just Love My NEW CAR!! Go check them out and ask for Jay. I guarantee you won't be disappointed.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

I drove 5 hours (10 roundtrip) to make my purchase. Gerard was the main reason. My car was totaled and I was in dire straights to purchase a car. I knew exactly what I wanted and I found it at MLM. The pricing was exceptional. Gerard actually answered my "Chat Now"" session at 11:00 pm. I didn't really expect to speak with someone and figured I would leave a message. After many questions which he answered quite knowledgeably, I felt secure enough to make the drive. He assured me the car was still on the lot and at 8:30 a.m. the next morning, he text me letting me know he had the keys. Duane Bell was fabulous! He knew I was waiting on a property damage check and worked with me so that I could drive my new car off the lot that day. I know the car buying experience can be frustrating, but I have to say, these two gentlemen made it as painless as it could be. I would HIGHLY recommend this place and especially Gerard. I do feel he went out of his way to accompany me and I will refer him to my friends in Georgia!. I wish both of these men much success. Thank you! Jacqueline Tallent, Jackson, TN.

Contacted dealer to request additional information regarding details about an auto. They reply was quick, accurate and included additional relevant information. We were unable to buy due to being called out of town rather quickly and the vehicle sold before our return. Nonetheless we were very satisfied.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

They actually answer their telephone! I had my car towed to this dealership after closing time and they started repairs at 7:15 the next morning. The service department kept me informed on everything that was being done. They had my Genesis repaired and available for pickup thT afternoon. Great service!

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

I was apprehensive about buying from a small independent lot since I have always purchased new. This was especially true considering we were buying a car for our daughter's senior year in hs that would hopefully take her through her college years. We met with Tim after making an appointment to see a Pontiac g4. Once we got there we ended up looking at several cars since they had so many nice ones on the lot. we ended up with a Ford C-Max. much much more car than what I expected to get for the price I got it for. In fact it's nicer than my wife or my car are. My daughter loves it! They are knowledgeable and felt they were being completely honest with me at all times. Id recommend this place to anyone. The one thing I did not like was Tim would not negotiate the price of the car with me. However once I got home and looked up the vehicle I found out that it was four times more brand new so it was a good fair deal anyway.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Took delivery of Cedar Wood Restoration???s new workhorse tonight - The Grey Goose. We had shady dealer in AL refuse to dealer trade the first truck we bought after we signed the paperwork, but the team at Mall of Georgia Ford - Alex, Macon and Ken - worked overtime to find and provide business financing for on something even better: an F250 6.7L Turbo Diesel that will be perfect for our rapidly-growing new restoration business for years to come! There???s something special about a business that can take a pretty frustrating and sucky situation and turn it around to over-deliver an even better experience. We should know ... it???s the Cedar Wood way!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I want to thank Tom and Tony for making this purchase (2014 Honda Odyssey ) one of the greatest buying experiences of my life . I have purchased a lot of cars , mostly from Homda dealers but these guys at Mall of Georgia Ford made me and my wife feel like family during the whole purchase . I live out of state (S.C.) about 2 1/2 hrs away and I was able to get a great offer on my trade and work out the financing details before I left after work to drive down with my wife to make the deal. We got there at 7:45 pm and were greeted by Tony and Tom at the parking lot with the van cleaned and ready to go. We test drove the van and signed the paperwork and all the figures were as discussed and agreed on with a prior buyers order I was provided. Tony was so gracious to help us through to finance and delivery with utmost friendly personality and I would like to wish him the best . Thanks guys my wife loves the van and I will defiantly recommend this dealership for friends and family .

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Awesome customer service! Very efficient and very professional. Everytime,I???ve had to come to the dealership,I???ve alway been treated very well. I like all the people that I have come in contact with at Lou Sobh. I really think it Honda???s way, I was on vacation in Florida over the summer, got a screw in my tire. I first went to tires plus and the want to sell me a new tire, right the bat. Not even the same one I had. I left and found the closest Honda dealership, drive in they were friendly and wanted to help. They said they would take a look at it,if they could fix it it would be $15.00 if they couldn???t they would come talk to me. I made myself comfortable with a drink they gave me and a snack. A shot time later the gentleman came out and said they fixed my tire. I paid and was on my way. When I was driving home I noticed a different sticker on my window. I checked my oil maintenance screen,when I left for Florida I was at 70% oil life. I was at 100%. I was so impressed😊 That just goes to Honda is pretty amazing in customer service! I work in customer service too. Lou Sobh,Honda is the best!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I wasn't sure how things were going to go walking into ALM South but I was optimistic. This location has a huge selection and I was pleased with the choices. I worked with Berthel and he did a great job making me feel at ease. The process took the shortest amount of time ever. Working with Sabrine in Finance was such a pleasure. Jawon was awesome.

Service tech friendly and courteous explained work order showed me lounge area coffee and rest room location since I am a first timer at Tidwell Ford. When vehicle was ready and I checked out I told service tech I’ll be back in 5,000 Miles

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.