Great service and amazing facility from head to toe. The first time n my life I was able to buy a vehicle without needing to leave over price augments back and forth. It was the right price the first time! Not including the time on my test ride I was in and out with a new car in about an hour. No hidden paperwork, no hard sale pitches. They even dropped off my rental car for me! I highly recommend Wickstom’s it is the way a car buying experience should be!
2018 Ford Explorer XLT Review
Great ride - Had computer failure - 10 day old
by Lieutendanbr from Dallas, TX
March 3, 2019
5
Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!
I had an amazing experience. I flew in to Chicago from out of state. Brian Freeman took the time to drive over an hour to pick me up and bring me back to the dealership. Was super polite and had things all organized and ready to go for a quick transaction for my long ride back home! The car is incredible and gave a very fair deal. Brian followed up with me a few days later just to thank me for my business and to see if I was enjoying my brand new Cadillac. Will be a lifelong customer to the dealership. Highly recommend working with Brian!
2014 Ford Explorer Limited Review
We made and comfortable to drive.
by Indiana Irish from Columbus Indiana & Tennessee
March 30, 2019
4
The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.
After searching all over the state of Wisconsin and Illinois for a specific vehicle, I was able to finally find the exact one I wanted at Flag Chevrolet, It was very easy talking to Nick the internet manager who promptly answered every question I had , I drove over the Suburban was warmed up and ready for my test ride , (Paul Johnson) & ( David Puego) both helped me with the sale , Bill the Finanace manager one of the nicest men I have ever met! I was in and out within 1.5 hrs and on my way home with my 2016 Suburban , I wish every dealer would follow these ethics! Thanks GUYS!
2014 Ford Explorer Limited Review
It’s a beautiful car & I love it ! Has plenty of !
by nola49 from Renick WV
March 27, 2019
5
Great vehicle for a rode trip! Very comfortable! Easy on gas ! Great vehicle to haul the grandkids to ball practice! Easy riding & all out vehicle to be rode in city or country!
After purchasing upwards of 20 new vehicles in my lifetime, I have to say the Ford F-150 I bought from Julie at Napleton Ford last week was my best hassle free experience to date. Julie was patient as I decided which model was best for me, was not pushy and was able to answer all my questions. I would recommend Julie and the Napleton Ford team to anyone interested in purchasing a Ford product.
2016 Ford Explorer Platinum Review
Moving to the high life.
by Chuck & Diane from Shermansdale, PA.
May 12, 2019
5
This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.
I would like to express my MANY MANY thanks to Will, Mark and his ENTIRE team for a great experience with their dealership yesterday. I was quickly turned away by Tom Peck Ford, Huntley due to not having credit they thought it should have been. I was humiliated by their staff with their delivery how it was presented to me when told they could not give me a loan. Will asked me to come into Bull Valley Ford and ensured me that he can help me. He and Mark along with others worked together and got me a super low interest rate AND................wait for it......y'all ready............DROVE off the lot with a brand new 2018 Escape FULLY LOADED right within what I was paying on the lease I was returning (that by the way I got from Tom Peck Ford)! While my day started out rocky and I thought there was no chance...... Will, Mark and his team came THROUGH and blessed me. I am still in shock that I have this beautiful brand new mini SUV sitting in my garage. I am so thankful and I appreciate all they did for me. I will returning back to this dealership when its time to make another lease/purchase. If anyone is looking for a vehicle, you MUST go in and meet Will, Mark and his team You wont be disappointed!!!! p.s. Your loss TOM PECK! Their GAIN :) Duces
2018 Ford Explorer XLT Review
love my 2018 explorer
by Karen from Largo FL,
March 26, 2019
5
love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need
I went to multiple dealerships before ending at bull Valley Ford. I walked In and was greeted as a normal dealership would. One thing that was different with this encounter was they truely cared about the situation I was going through with my previous car and worked after hours (about and Hour) to help me find the perfect car. I test drove multiple different cars before landing on a Grabber blue 2017 mustang. Bill Schultz(my salesman) went above and beyond his job title for himself and his company and honestly for me. If anyone needs a new car is willing to work with great customer service with awesome cars. Please please take a look at bull valley. I can???t explain how pleasant my time and visit with Bull Valley was! Good luck to all!!
2018 Ford Explorer XLT Review
Great SUV!
by greg from Naperville
February 20, 2019
5
This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.
Everything is good except 1 key policy. Cost of most of the duplicate key are about $200. We need to keep that in mind when we see their price. In my opinion they should give explicit discount or should get another key made for the quoted price.
2019 Ford Explorer XLT Review
Proud new owner of a Ford Explorer
by Bill98038 from Maple Valley, WA
May 14, 2019
5
Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.
Zeigler Chrysler Jeep Dodge RAM of Schaumburg Review
Great Buying Experience
by Cautious Buyer from Streamwood, IL
November 6, 2018
4.2 (685 reviews)
I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.
2018 Ford Explorer Limited Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
We stopped in to look at the new MKZ Hybrid. Tom was extremely knowledgeable, laid back, and not pushy at all. He listened to our needs and put forward a solid sales pitch without being overbearing or desperate for the sale. Our experience there was good enough that we are considering purchasing from this dealership and having the car shipped to where we live in Ft Myers, FL. The sales manager chased us down in the parking lot, which was a pretty big turn off, but our experience up to that point still makes us want to consider buying from here. I will update this review if we decide to purchase the MKZ from here.
2018 Ford Explorer XLT Review
Great vechile
by CassandraJM from Joplin mo
March 30, 2019
4
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
Kester is wonderful,this is what a professional is supposed to be.
2015 Ford Explorer XLT Review
Most spacious and comfortable car I've had!
by Doctor B from Clovis, CA
April 12, 2019
5
This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.
I really appreciated the additional time and effort that Tyler put in on getting my truck's brakes fixed properly. Even though the final bill was higher than initially planned, the additional $200 was more than worth it. I intend to keep this truck running for a few years yet, and the staff's attention to detail and safety was obvious from start to finish. EXCELLENT JOB.
2013 Ford Explorer XLT Review
Its been a great family car, especially for trips.
by sowens from Aledo, TX
May 14, 2019
5
This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.
by Michael Kaminski from Hoffman Estates, Illinois
November 5, 2018
4.4 (845 reviews)
I have a 2010 Taurus SHO. Devin assisted me with my car service. Devin treated me like I was the only person needing help. Being in the business world for over 40 years I know when you have an A+ employee. That is exactly what you have with Devin. He is the reason why I keep coming to Ford Schaumburg to have my car service for every need. Once again Ford Schaumburg and the staff there have gone well beyond my expectations. And when I talk to my friends I tell them how great this place and especially the people are. All I can say is just keep it going forward.
2018 Ford Explorer XLT Review
everything I wanted and more..
by Big Wayne from Lakeland, Fl
February 21, 2019
5
roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price
Needed a second key for the used 2009 Ford fusion that I had recently purchased. Your Service Department did a good job of scheduling me in to get the work done. Got me in at my appointed time. Called me, as they they said they would, when the work was completed. Very satisfied with the service provided and will come back with future needs.
2018 Ford Explorer XLT Review
Explorer
by Postal Dad from Chesapeake, Va
February 16, 2019
5
More car for your money,
Test drove Mercedes, Acura, and Audi.
The Explorer has a smooth ride and more conveniences than the rest we test drove
I was looking a used car and Tom Licata was very helpful and extremely polite in the process. I did not buy a car from the dealership but I would recommend it.
2018 Ford Explorer Limited Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
I worked with Barrett on purchasing a new vehicle. He was beyond helpful in every way! Through the entire process - every single person that I spoke with was helpful and smiling! Great dealership, great people and I will definitely be back for future purchases as well as be bringing my existing vehicles in for service.
Great job done by all!!
2016 Ford Explorer Platinum Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
I bring my car,for all it's required maintenance,and any other required work.I have always been totally satisfied with there work.
2017 Ford Explorer XLT Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
I purchased a 2016 Honda CRV from the DesPlaines Honda Autonation dealership.Our sales associate, Jericho Davitto, was extremely friendly and helpful. He helped us find just the right model that matched our preferences. Jericho was great in explaining the details of the various features available in the different models and was extremely patient with us throughout the car purchasing process. In fact, I noticed that everyone on the sales staff were friendly and courteous. Jericho made sure the car buying experience was hassle-free and fun! I am very glad I went to AutoNation in Des Plaines!
2018 Ford Explorer Limited Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
I had come all the way from New York to purchase a Ford Fusion from Roesch Ford, and it was certainly well worth the trip! They were flexible, honest, and organized. More specifically, it was a pleasure working with Mario in sales, and I would recommend requesting to deal with him directly. He was very patient, relaxed, and efficient. He really made the purchasing process as smooth and enjoyable as possible!
2018 Ford Explorer XLT Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
I bought a Mercedes from Moto Zone about a year ago. I’m still very happy with the car! I knew the car was strong and reliable when I test drive it. But that is because I know Mercedes. If you don’t know about the car that you are buying, I will recommend that you take a mechanic friend with you or… just pay for the guaranty.
In my case I took the car to a mechanic the week after. Here is what the mechanic found:
1- The car was involved in some crash (look like it was minor) and it didn’t show in the Carfax report. Maybe they never report it. Anyways, looks like the bumper was replaced.
2- The paint wasn’t original. And whoever did the painting job, it didn’t do a good job. There was some tape remains in the bumper.
3- The bakes pad and rotors needed replacement. No badly but I did it anyways for safety reasons.
4- The driver seat had a little tear.
So why I’m still giving Moto Zone 5 starts? I got a good deal, even after replacing the brakes ($600) and the other little fixes. Why I didn’t complain about it? Now I have a solid Mercedes with new brakes. Life is good.
2004 Ford Explorer Eddie Bauer Review
Great Vehicle
by KaitlynG from Wilkes Barre, PA
May 15, 2019
5
This vehicle met all of my needs. There is plenty of space for my whole family and the vehicle has been very reliable for everyday travel.
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