Used Ford Explorer for Sale in West Bend, WI

The team at Vanhorn did a fantastic job. When they didn’t have the vehicle I wanted they were able to find it and bring it to the facility to meet my needs. Wonderful group to work with went out of their way to help in every direction I suggest you give them a chance.

Our salesman Bob West was great and really listened to what we wanted. No high pressure sales. Everyone there was great. My husband and I were blown away on how willing they were to work with us to keep us within our budget. Great experience.

Needed a door speaker replaced in my 2014 F150. They got the truck in on my appointed time, and fixed the problem quickly. Charles, the service tech, found a way to keep the cost down as well. Couldn't ask for more. Great job.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I made an appt online for the $39.99 Maintenance on my car - arrived early and was able to wait for my car in a nice and clean environment. Customer service was great...all service was completed within 45 minutes along with some recommendations for future repairs.

2014 Edge oil change. service was great was done in about 1/2 hour to 45 min. I bought the Edge there and have had good help every time I have been there.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

This experience was by far the most emotional purchase I???ve ever made. And by that I mean full of many different emotions. My story starts off w me calling about the car, which was originally at the Honda location, but the people on the phone didn???t seem to wanna talk at the time, so I hung up and forgot about it until 2 days later. Which was the night I called the Mazda location to test drive a 2007 Infiniti G35s. So I drove out there from the Cudahy area to check out my hopefully new car (Infiniti) to find out that it had a BLOWN MOTOR! Thanks for failing to mention that one people at Mazda. Lol. Anyways, on my walk back to where I parked, my friend and I decided to see what used vehicles where in the Nissan lot, and that???s when my new life long friend and ONLY salesman I???ll buy from, stepped in and asked why we left Mazda already. I explained to him what happened w the Infiniti and he decided to join us as we walked more areas of the lot. He asked me about what cars I???m interested in, as he should of course, and I told him I love the new Ford Fusion, but it???s unfortunately out my current price range. Then he showed me his super slick Ford Focus that he had to get after he got into an accident with his Volkswagen CC. Very sad for me due to the fact that my Passat and I finally needed to part ways after a glorious 10 yr relationship. Then I told him about the CC I had called about 2 days prior, and not even realizing it was also at a Russ Darrow location! You can assume I got quite excited, because I did, when Jake told me he could have it sent over for a test drive seeing I already came all the way out there, I might as well test drive something right?! So sad to say by that time of night it was too late to have all these people scramble in 1 car to go get another and bring it back. So I went to the location and told Jake I???ll drive it n see if I like it. Then I???d call him the next morning or stop in omw that same night. BUT as my luck would have it, 1 of their other salesman went home w the key in his pocket. I was like, ???xxxx.??? So we set it up to try again the next day, and that was Wednesday (3rd day from first call about the CC). So the Honda location called and said they found the key and that I could FINALLY test drive my VW. I was jacked to say the least and immediately messaged Jake to tell him I was going to drive it, but that I caught awesome vibes from him, and both being Big VW guys, I told him I ONLY wanted to deal with him! He???s an good fit for my character of what my salesman also should be, so that helped when I told Honda I wasn???t interested. This allowed Jake and I to get the car sent to his location at Nissan. I bought it Thursday and Jake even surprised me that cool VW flag in the picture. I got the car for an amazing, and ridiculously affordable price! PLUS During all this time we developed a good bond and both my little brother and girlfriend want their next cars from him now also. Literally gonna be my life long salesman and friend. We went jumping through a lot of hoops together to make this work, and I couldn???t appreciate Jake and the rest of the team at Russ Darrow Nissan for putting me in the car I dreamed about buying over 8 yrs ago. I???m forever a customer and very thankful to have accidentally parked in there lot on my way to Mazda. I highly recommend Jake as your next salesman, if he hasn???t made manager already.

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

I am very happy with my 2015 Ford Edge SEL. Thought about a 2018 Edge SE, but after financial considerations with my sales consultant David Vajgrt, a certified pre-owned vehicle was a better choice for me. I'm glad I switched because I got the Edge I wanted with more of the SEL "bells and whistles" than with the SE model. Everyone at Heiser Ford was very patient and helpful to me.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Had a delightful experience purchasing my Lincoln MKC at Heiser on March 17, 2018. Everyone there was friendly, courteous and accommodating. I was stressed coming from Illinois to purchase a vehicle "sight unseen", but Jamen Jackson and the rest of the Heiser staff really out did themselves! Every concern was resolved and I am extremely happy with my purchase. I will always go back to Heiser!

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

In March 2014 I leased a 2014 Ford Fusion from Pat Cardinal at Heiser Ford. Everything went VERY smooth, Pat did not pressure me, communicated with me as much as I wanted and made the process seamless. He stayed in touch lightly via email to make sure everything was going well. Car performed great, sadly I totaled my car in July 2016. Contacted Pat he was able to walk me through all the paper work and numbers and he was able to find me one of the best priced 2015 Fusion Titanium. I was back in a Fusion before 7 business days. It was truly another great experience and if I continue using Ford and Lincolns I will continue to go to Pat.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Anthony was extremely accommodating to my need to figure out the purchase of a new Ford Edge while out of state. Through his diligence, he located an already built vehicle that identically matched the specifications of what I wanted and then worked to get that vehicle delivered to the Milwaukee aera. With his help, I was able to just make one trip to the dealership to ultimately sign all of the requisite paperwork and take delivery of the car. Thanks, Anthony!

Fred is the man! He has treated me in an outstanding fashion for over 10 years. Give him a raise. He is worth the increase pay. Stan Stojkovic

This Service department is fantastic got me in and out quickly and everything was great. This is the best service department I've ever been to in my service of visor was super understood exactly what I needed to have done.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Uptown went over and above what was necessary to fix my problem and sooner then expected. The Manager himself hunted down and found a rental car for me to use when none were left on the lot.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Kept informed and fully repaired beyond what I was aware of as problems. Thank you!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

Great customer service, very helpful, will use again

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

Caring, passionate, trusting, advising, and truthful. These are just some of the words I can describe them with. Let me start by saying a few things about the vehicles I’ve purchased through them. One is a 2015 Mustang and a 2016 Focus RS. These cars have been amazing, it was a surprise for me. I use to hate FORD, why? Because I never knew how nice they were. When I took ownership on both cars let me just say they have blown me away. I was so happy and they were there to just make me happy with my purchase as these are big lifetime purchases. Dealers often try to scare or give you false information. I’ve had this happen to me before, until I worked with a gentleman named “Dave”, I was never so pleased with my experience. Not only did he make sure I was well taken care of, but put me first all the time. Gave me a personnel number to call or text if I had any doubt. I had a nice wait on my Focus RS, almost 8 months. Let me tell you this, easy 8 months working with Dave. He cared so much about my order and we had a blast with it. Never once was I ever worried about anything. Dave got right to the point and made sure I knew what was going on. I’ve had a little of 19 cars in my lifetime and none have ever gone so smooth like at Uptown Motors working with Dave and Scott. I would ask you to trust me on this when I say these two are like Batman and Robin. They get the job done and make sure they go the extra mile. They help you with insurance and making sure you get every opportunity to get some money back on previous deals or future deals. They will make it worth your time, your money, and mostly your happiness. -CB

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

Just traded in our Mazda for a Ford Edge, Van Horn (Robert and team) gave us a very fair deal on the trade-in, great in communication and working with us to find a solution that met our budget. All in all, great people/dealership to work with and can highly recommend!

Van Horn was easy to schedule with. They looked at the car promptly and did not tey to charge for any unnecessary repairs as some dealerships do. I am very pleased all around!o

I live 2 hours away from Van Horn Ford and found this dealership/my new vehicle online. I'm still in awe at how seamless this process was!! I have purchased quite a few vehicles in my lifetime, I never had the process go as quickly and smoothly as this go round. Thanks Robert and Nery!! I couldn't be more pleased with how I was able to have everything taken care of and ready to go prior to us making the trip in... Very Convenient!! I also commend them on their delivery time flexibility and respect for your time. I arrived (later then expected), they still had everything set and ready for me and we were in and out in no time...SEAMLESS!! They really go above and beyond for people here and I WILL definitely recommend them to any and everyone I cross paths with looking to purchase a vehicle. THANKS FOR EVERYTHING ROBERT AND NERY!!

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Recently I purchased a 2016 F-150 with 12,500 miles form Lenz. I had been looking online for a few months. This truck had all the features I was looking for, 3.5 Ecoboost, bucket seats, all the bells and whistles, etc. I picked Zach off their site and dealt with him. He was great to deal with. We agreed on a number out the door as I was trading in a 2014 with 37,000 miles. I test drove it on the previous Saturday and told him I wanted to think about it a few days. We talked mid week and agreed on a deal. I came in the following Saturday, did the paperwork with Brad Lenz who was a lot nicer than I pictured in my brain for some reason. I think all the adds, lol. Some young gentlemen switched my plates while we did the paperwork and I was out the door in 30 minutes. They did give me more for my trade-in than 2 other dealers had offered and their price on the new one was as low as I could find. So, I guess I felt like I was treated fairly. Let's face it, all vehicles are expensive, dealers have to make a living, you just don't want to feel like you were treated unfairly. I'm sure I will buy my next vehicle from Lenz. And yes, they have one heck of a selection! Tom T.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.