Used Ford Explorer for Sale in Columbia City, IN

So I flew from Washington DC to buy a used car with City Auto Mall, (Yes it is far, but if you have dealt with a lot of dealers, you can sense when you are dealing with the right individuals, and for me that matters a lot). As expected, they delivered the best buying experience I could possibly ask for. Absolutely no pressure tactics. They were extremely straight forward. In particular John Carter: The agent I worked with, was particularly straight forward in dealing with me (which is important if you're buying from out of state). A day before I was supposed to fly in, he called and we went over all the details making sure there were no surprises among us. Even though he was not available on the day I visited to pick the car, he did arrange everything for me which made the whole process stress free. He also followed up after my 9 hour drive home to make sure everything was okay. Ask for him if you want stress free and honest buying experience. Jack: Who picked me from the airport was extremely nice and gave me a little tour by driving me through Fort Wayne and telling me a bit about the history of the town (I know that has nothing to do with car buying, but it was important we had something to discuss for 20 minutes on our way to the dealership). I must say he is a very generous and good man. And if you have to get a ride from the airport to the dealership, definitely ask for him. Alec: Delivered to my expectation, explaining to me details about the car and taking me on a test drive. He made sure to help me go through the process easily so I could set off on time. The finance person was also straight and there was absolutely no hidden fees or unwanted charges. The only thing was that I left the dealership with little gas in the tank. Which was not nice since I had a long drive ahead. But that was understandable because it was weekend and late and their filling station unit was closed but I think they could have done that earlier before my arrival. On the balance I am highly satisfied and will travel to buy from them again. I drove the car to DC in 9 hours and it delivered to my expectation.

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Called on Friday March 11 @ 8am. Flat Tire. Only had the emergency tire kit ( No Spare ). Was instructed to bring car in and they would work me in. I arranged to have vehicle delivered to the facility @ 9:30. Chris Called to tell me that the car was @ the dealership and they would call me with the details. Received call about 10:30 that they could repair the tire and would call me when it was completed. Chris called after 1:pm and said the car was ready. I went to the dealership and the cashier said the cost was approx 65.00 dollars. I said that the cost quoted was $25.00 dollars for the tire. We reviewed the print out and noted that the scheduled service for an oil change ( 3 Days later was Monday the 14th ) was completed while the car tire was being repaired. Pleasantly surprised. Chris was called to re-do the paper work and the cost went down to $58.35. Everyone was very helpful@ the dealership.

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.

My truck broke down in Ft. Wayne. AAA wrecker delivered me to Preferred Auto. Everyone there was very pleasant in my bad situation. I was very pleased with the service and repairs. Thank you all for helping me.

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

Bought my Expedition at north location, but live near west location, so go there for servicing. They are awesome there in every way, for my needs and my vehicle.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

My friend from California visited me and wanted to go shopping for a new VW Convertible Bug. We went to Voderman and worked with Andy D. We were up front with him, telling him that my friend was from California and wanted to check out the Bug, and that she will not buy from him due to living in California, but wanted to learn all about the vehicle and the different options. Andy was really under no obligation to work very hard with us, knowing he wasn't going to sell us a car. However, Andy spent almost an hour of his time with us showing us 3 different models and explaining all the options in Great detail. I can Honestly say, "Andy you are a true Professional and truly enjoyed working with you." I personally could be in the market for a new car in the future and I will be coming back to work with Andy. Thanks Andy for your time and attention, you are really appreciated and I hope my friend has this experience when buying the car in California, as you have raised the bar in customer satisfaction in our opinion!!!

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

We received excellent customer service from our salesman James Mendez, he came in on his day off so we could pick up our vehicle a day early. Great guy to deal with would recommend Bob Thomas Ford to anyone. Thanks again James.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

This place is the most stress free dealership I ever been to and they don???t just get you approved with the first place they can they look for the best rates and deal they can get you and do their best to get you into a car you can afford and actually like I will most definitely be going back there as soon as my car is paid off to buy another one...will not be trading in my Kia tho 😎I like it way to much...a big thanks to Pete for being patient with my youngster and big thanks to finance guy(can???t remember his name sorry) who ended up getting me a cheaper monthly payment than originally quoted thanks again big city! And Damien for staying over the night of purchase!

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

I have tried other places in Fort Wayne over the years and non of them come close to my experience at Fort Wayne Subaru. I've been taking my car there now for over 3 years and I consistently have a great experience and the value is also very good. Never worry that I'm being over charged or asked to buy anything I don't need.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

I love this car lot n highly recomend it to anyone. Best car lot i have ever came across. They care about their customers,great staff,great prices,great cars,very careing n passionate about their job as well as their customers. I couldnt be happier. Joe was our sales guy n he is the best but all of their sales reps r very good amd their mechanics r awsome n good at what they do. I love this place. DONT SHOP ANYWHERE BUT HERE!!!! THE BEST STAFF AND STORE EVER!!!! TY GUYS SO MUCH EXSPECIALLY U JOE N BOSS!!!!🌹💝

It is the best car I've used so fat. That why I crown it the, It's best car at it own best. I love it fuel economy.

Purchased a Chystler 300 through Amy Walda and love it! She even came to our house to finish paperwork and delivered the car herself! Excellent personalized service!!! Thanks Amy :-)

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

We can not say enough about what an Excellent Dealership Evans Toyota is and what a Wonderful Experienced SERVICE DEPT & SALES DEPT there is at Evans Toyota!! The fact is that ALL the employees that Evans Toyota employs are a valuable asset to Evan???s Toyota! We would Especially like to mention and commend two particular individuals who have repeatedly helped us over the years and went up and above their job duties to be of service and make Every One of our Visits & Experiences at Evans Toyota Wonderful! MR. JOHN GEIGER (Service Dept) AND MR. REGGIE ROGERS (Sales Dept) BOTH Deserve to be Recognized and Congratulated for being EXCELLENT at their jobs and taking Great Care of us and our 2016 RAV that we bought from REGGIE ROGERS & JOHN GEIGER SERVICED IT every time! BOTH JOHN & REGGIE Always welcomed us with a Warm Friendly Smile Every Time we have visited Evans and they both Always performed their duties in a very Professional, Friendly, Helpful Manner Every Time! REGGIE ROGERS & JOHN GEIGER ARE BOTH DEFINITELY VALUABLE ASSETS TO EVANS TOYOTA AND SHOULD BE HIGHLY RECOGNIZED AS SUCH!! THANK YOU JOHN GEIGER & REGGIE ROGERS FOR TAKING GREAT CARE OF US and OUR RAV ALL THESE YEARS!!!

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Once again Zach took care of us and made the experience easy and fun. we have purchased or leased more than ten vehicles from this dealership and they are joy to work with.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

My family and I began looking for a car late on a Friday night with no intention of buying yet or even seeing any dealership open. We came across The Auto Brokers and Joe Trevino came out to help us. We tried a car we didn't like and Joe took us over to Big City Cars (next door) to point out vehicles meeting the requirements I was looking for instead. After finding a car we loved, Joe let us take it home overnight! We came back the next morning, when the banks were open, and worked to get financing. Going through a divorce, I was a bit emotional when I wasn't able to be financed on my own. Joe and his team worked really hard and got me in that car with a cosigner. It was a great experience. I trusted every person we talked to throughout the whole process. They seemed to care that I was going through a tough time; and worked hard to make it happen for me!

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

I previously owned a 1998 Ford Explorer (limited), I loved that vehicle. The next vehicle was a 2005 Mercury Mountaineer. I soon realized I should have stayed with an Explorer. I recently searched and found my 2018 Explorer (limited) at Bob Thomas Ford and with their help I'm back in the vehicle I love. It's a great vehicle, great purchase experience, great price, great sales and financing support from Bob Thomas North location, couldn't be happier !!!! Check 'em out if you're looking to purchase a vehicle.

Replaced a Alcadia Denali with this Explorer Limited. Huge improvement with the Explorer. Better looking, and way more reliable. Only thing I wish is if it got better mpg than my F150 does with a V8.

Terrence was awesome to work with 😊. He is a great people person. I would recommend Big City Cars to everyone. Our experience was really awesome 😊

I got into my 2016 explorer limited yesterday , the lumbar support , left side drivers seat was bulging so much I could not sit comfortably, got out looked at it , got back in pushed back a little and it deflated, most likely broke, it will be interesting to see what ford says timorrow

Chrysler Dodge GMC dealership in Warsaw, Indiana took care of our trucks two recalls for free and made sure that my 16-month-old son and I had transportation back to our home while they worked on it. The shuttle was very helpful since my husband had to work that day. They were able to take me back home and pick me up from my home to get our truck. Thank you for your service!

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Our experience with Grote was and continues to be a very satisfying and positive experience. Our salesperson was very knowledgeable and told us up front what are options were, and work diligently to get us in a vehicle that was within our price range, and comfortable monthly payments. It has been a year now since we purchased our truck and we have had no problems. We utilize the service department regularly for oil changes, and the service staff is wonderful, Patrick and Bob are so polite and my wait is never long, their prices for service is very reasonable, the best I've found in town. Bob will keep you laughing, he is so funny. They even have coloring books and crayons for the kids which I found very useful when having to bring my grandchild with me at times of service. Grote is true to it's motto " They are truly for the people" and I stand by that, we have even referred family member, who have purchased vehicles and they are also very please with their service. Andre and I are customers for life, and when we're ready to upgrade to our next truck, Grote will definitely get our business. If you're in the market to purchase a new vehicle, please give Grote a try, I promise you, you will not be disappointed.

This vehicle has all the quiet and power I could ask for. Great styling and and convince options. Would definitely buy at West Herr again.

The last time we had bought a car was 10 years ago from Kerlin's. We said that we would go back when we were ready for another. This was our first stop, and just as before, the customer service and whole buying process was just as it should be. The family friendly atmosphere makes buying a car painless and easy. The sales and service department both went above and beyond to make sure we left happy customers, which we did. We will definitely go back a third time when we are ready.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Our desire was to look at multiple vehicles from multiple manufacturers without getting a lot of sales calls from multiple Dealerships. O???Daniel Ford & Salesman Scott Oser pleasantly obliged us with this request. Once we identified the best value for our money, we shared with Scott the model & options we desired. Within a day, his search of the region found a vehicle matching what we were looking for minus a 2nd seat console which he noted that the O???Daniel Body Shop could obtain/install with no problem. The vehicle was delivered late Saturday and by early Tuesday morning the console was installed, vehicle cleaned, gassed & available for us to review and test drive. The subsequent purchase process was simple as well. Scott & Mike had both reviewed allowable rebates & financing offers from Ford and offered their thoughts of what was the best option(s). Final pricing was well within the acceptable range given our past internet search & review. Hence within 15 minutes or less, all paperwork was completed and the 2018 Platinum Ford Explorer was ours. Of course this just outlines the typical process of buying a vehicle but the O'Daniel Dealership and Sales Personnel make things a lot more personable. When you walk in and your point of contact is busy, someone else will offer to assist until your desired contact is free. If you just want to roam around and look at their lineup, they are fine with that as well. Each employee takes a little time to get to know you, all while sharing a little about themselves and their pride in O'Daniel Ford. Sales Personnel are confident in their knowledge of the Ford Vehicles and take the time to share their expertise of the various styles/features available. They also have a keen knowledge of how things have fared in their Service Dept. and the support their Body Shop can offer. Upon delivery a one-on-one run thru of all the vehicles capabilities occurs all the way down to syncing a cell phone, setting the mirrors, seat and even radio stations if you want. Knowing that questions will arise, you are invited to come back in a week, two or whenever to ask questions and seek additional assistance. All in all their end desire is that you will purchase a vehicle from their Dealership because that is their business & what they do. The critical thing is how they do it. No constant phone calls, pitches or other tactics used by some other Dealerships or Internet contacts. In short the O???Daniel Ford Team listens, acts upon your guidance/desire and strives to make the experience to your liking supplemented as needed by their expertise. Again Thank You for an excellent experience!

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.