I walked into this dealership to really only talk numbers on a vehicle that I was interested in. Sales consultant Max and his team made sure to really work with me and get the car at the best price, and they did! I left the dealership very satisfied because I didn't expect to leave with the car so fast. Everyone at Biggers Mitsubishi was very polite and friendly, great people! I would definitely come back to this location for any future purchases.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
Hugo once again did a great job helping me into a new vehicle! Quick getting paperwork together for me! Chris and Russel made sure that my needs were met and went beyond for me! Couldn???t be happier with my new 2018 trax! Appreciate all of the work you guys did for me :)
This was one of many dealers listed and that we wanted to visit. We visited on our way home from Wisconsin.
They had a good suv on the lot with the stuff we wanted. The pricing was very similar to other web sites.
Salesman Edgar was very polite, knowledgeable and NOT pushy.
We could negotiate the price. The car was clean (good shape for the price) but needed gas.
This dealer was 45 mi from our home but worth our trip.
The only bad part was the terrible background music played at the dealership.
I worked with Jimmy to buy a used Ford Fusion Energi, and I cannot say enough good things about the car, process, salesman, and dealership. Although they made a mistake telling me I had a full warranty when I didn’t, they honored an issue I had with the car and fixed it for free. They pointed out a recall and fixed that, too. Truly great integrity, as they could have told me to take a hike for the one repair. Jimmy was very communicative and upfront. The dealer made a fair deal where both us walked away happy. If there is a car there that you like, go and talk to them. You’ll be glad you did.
From start to finish my experience with Roesch Ford was excellent! The greeting was friendly and my salesman Nick Petrasz was superb. Customer service to me is very important and that was just what I received from beginning to end.
Just came from The Sherman Dealer to buy a used Promaster... 18k miles window proce $21k, the dealer ended up making up all kinds BS and my total "out the door price" was close to $30k for a scratched up, dented Promaster that was making a sound in the suspension. They ran my credit and started telling me that everyone is declining me (I have good credit) and they would recommend buying a new one so I could get approved... I was going to walk out and a manager chased me down to tell me that one bank finally approved me but the interest will be high and I need a larger down payment. (Monthly payments $499/mo) The manager told me not to run my credit anywhere else because it will void my deal.
I decided to look at Roesch Ford for another opinion. I was greated by Sam Mellenthin and he found me a promaster with the same miles same price, no scratches, proof of maintenance and inspections. My total price was the sticker price plus my taxes... $5k less than the last dealer! He got me approved from the first bank, no hidden charges, no bs upsell. Monthly payments $388/mo He was Knowledgeable about all the different types of work vans and gave me other options and explained what he liked and didn't like about the model that I was buying. Honesty, professionalism and pride in putting the customer first. Buying Roesch Ford was the best car buying experience I've ever had. I have always felt uneasy around car salesman and I'm always looking out for the scams and lies but I can honestly say that I felt completely comfortable with everyone at this dealership!
I recently had the privilege of dealing with Roesch Ford in Bensinville and my salesperson Nick Petrasz. I purchased a 2015 platinum F150 truck . Nick worked hard to get the price I was willing to pay and even after purchasing this vehicle he went above and beyond to make sure I was completely satisfied and knew everything I needed to know on the options this truck has . It’s been 2weeks now since purchase and to this day he still calls and sends e mail to make sure I’m satisfied . There is no high pressure selling at that dealership also ! Thank you Nick And Roesch Ford !!!!!
Service dept ( Mark and Adam) knew how much I babied this car, and they went above and beyond to take care of it during the three weeks they had it. That was very much appreciated by me. The upgrade is amazing, couldn't be more satisfied. The power and torque gains are exactly what I was looking for. And Mark wouldn't even let me buy them coffee and, to show my satisfaction. Great job!
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