Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
Josue and CJ - calm, patient, and willing to work with you
by rleeman86 from DealerRater.com
December 1, 2018
My experience at Ford Empire in New Bedford was easy due to the service from Josue and CJ. They both were welcoming, listened to what I really was interested in, and got a deal done! The family will use them from now on.
I got my 2013 Ford fiesta with a great sales person JOSUÉ CARCHIPUENDO very nice guy treat you like family if you need someone that speak spanish he is the right person asnwer all your concerns could not happier has a great experience 100% recommended
I had an unexpected serious issue with my Ford and they were excellent in taking care of it! They took care of things in a timely manner, made sure I had alternative arrangements for getting around while my car was in service, and made the whole experience as good as could be given the circumstances. I highly recommend them and I truly enjoyed the experience (who can say that about the hassle with unexpected car troubles!).
My mom and I came in to look at several vehicles for school. We were greeted warmly at the door by our salesperson, Chris. We explained to him what we were looking for, and he made our experience easy and transparent. I would recommend Chris and the dealership to all my family and friends. Don't pass up on the good deals they have.
Every call was responded to and on a personal level, Customer Service from all was top notch. Sales associate Lynda was very totally involved in my satisfaction and was very personal and was willing to go the extra mile to ensure my satisfaction. Very trustworthy service.
Wareham Ford dealership was extremely friendly. Our salesperson was knowledgeable about the vehicles we looked at. We were able to try out several cars and ended up purchasing a Titanium Escape that has everything we were looking for. We are Ford people and are very happy to have such a great dealership close to our home.
Bought a certified used 2017 expedition. Jim Nunes was great to deal with. Fair price on my trade and fair price on the car. They are upfront on their pricing and it was a win for everyone. Never had a question about the quality of the car or a fear they were trying to sell me a lemon. I got a great car at the right price without the high pressure sales tactics and they were great to deal with. Highly recommend looking here if you are in the Market for a Ford.
This is my second purchase of a Ford vehicle.I had one issue with my Ford Fusion that was quickly resolved at no inconvenience to me but it was getting up in miles and I really needed dependability.I had a great salesperson,Paul Tanner who explained all the new features on my EcoSport.I know I can count on everyone at the dealership if any issues arise..This is great place to do business..
quick service and very courtesy and professional Service person was very polite and had great attitude. I received call as soon as my car was ready which was very prompt
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