Used Genesis cars for sale near Carol Stream, IL

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

First of all, I appreciate Brian being so kind and nice and explaining in detail. It was a great experience

1 contact and best pricing all in less then an hour best buying experience I have ever had

Good value,Safety, amazing technology. Luxury for slightly more then std midsize suvs GV70’s Technology is work in progress and I suspect more improvement will happen in the future … Plus more safety features will be added

Basically I was inquiring about a car and receive a quick reply. Unfortunately the car was missing a feature that was of interest to me so I did not pursue it but the saleswoman was nice and transparent with me and answered my question with honesty and accuracy.

This car is very tight.Ride is terrific despite our roads.Gas mileage is sound and easy to operate.Sound System is absolutely wonderful.Road noise does not interfere because you hardly even hear it.

It was a simple and smooth experience from scheduling to service! The service manager Kenneth works with his team of technicians as well as writing up service ticket, check ins/outs while giving great customer service!

Robert was a great person to buy a car from he took his time to explain everything about the car that was great to have sales man who knows cars thank you Robert

Had this car for about a year now . Very comfy with lots of adjustments and massage . Wireless charging is not very thorough through thing but the rest is just fine .

This is a beautiful vehicle inside and out, Great styling and comfort. Performance is great . Mileage is disappointing. User interface for settings is confusing and you have to go very deep into drop down menus to set basic functions. Cargo area is small for an SUV of this size. I ordered mine with a trailer hitch but the factory trailer hitch looks like it was added on at U-Haul. It is not integrated into the design at all and certainly looks like an afterthought. VERY disappointing Regardless, I think it is one of the best looking SUVs on the market

The G90 is an excellent vehicle. I have owned Cadillac, Lincoln, and Lexus, this 2021 and the 2018 G90's I owned are by far my best owned autos. With the Lincolns and Cadillacs I was on a first name basis with the service manager. The Genesis's only went back to the dealer for scheduled maintenance. What more can I say, luxury, performance, attention to detail and overall quality are all outstanding.

I absolutely love this car. So many features and a very comfortable ride. So beautiful as well. I have driven a Lexus for 20 years and was very happy with it but was drawn to the look and warranty of the Genesis.

The extra $10K for the 3.5 didn't seem worth it to me and I think that the 2.5 SP is absolutely fine for my purposes. Even with the low-profile tires, the car rides well and has exceptional balance and handling for an SUV due to its being based on a RWD platform. With 300hp, the 2.5 turbo has all the horsepower that I'm likely to need. The electronics and extensive driver aids have a learning curve to them, but feel natural once you're adapted to them. And it easily has the most luxurious interior of any car that I've owned. I'm very happy with it overall!

So far, after just 1 week, the used car is wonderful. Cannot rate reliability yet. Missing 360 degree camera view. Otherwise has every other safety feature out there. Driving is a true joy. My mpg on the highway is just over 30 according to the dash. Please remember to get a pre purchase inspection and be wary of some huge dealer fees.

Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service

Only had it two weeks, but bought based on ownership of 2015 Genesis which I bought new. When I sold it, it had 72000 miles and NEVER needed a repair.. it went to the dealership only for maintenance. Great cars.

I bought a car from Autos of Chicago for my daughter. I want to thank Adam and Mike for all the help. My daughter loved her car.

Exceptional ride and performance. High quality digital controls. Luxury and styling like no other SUV. Pricey but worth it. Get the 3.5 SP top of the line.

The sales women Joanna was very nice and attended us with care. However they couldn’t find the key the day we got the car, they later told us we would receive it 2 days after, it has now been almost 2 weeks since they said they would send it to us and I still haven’t received my key.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I looked at a few SUV's and amongst Porsche, Audi and Mercedes, and found for comfort, ride, power and value, Genesis was my perfect choice. I leased the Genesis October 2021 and 27 months ago. I have had zero issue, nothing. They send you a monthly "health report" and it's always perfect. every month Genesis send up and update.The service I had in October, they aded some washer fluid. That's it! Driving is a pleasure, performance better than you would expect for a SUV, and when the Turbos kick in, you pass the others quickly. The car is very well built and especially quiet. The electronics are amazing, so many options at your finger tips. If you are considering a new car, be it an SUV or Sedan, I highly recommend your test driving Genesis

Edgar and Freddy helped me out tremendously stop by and check them out. they will take good care of you. from start to finish. come get that car

I owned a 2022 G80 Sport Prestige for 7 months. It was an impeccably built and beautiful car. I loved the rear wheel steering, soft close doors, comfortable seats and exquisite interior that you can't get anywhere at this price. After waiting at the local dealership for 5 months for parts and service, it was destroyed by a hail storm. The dark side of owning a Genesis is the atrocious dealer service! Beware.

Dealing with Trevor Jr and Dave the owners assistant. Dave was friendly and helped us make our deal. Trevor was also very friendly and professional. 5 stars.

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

The Genesis G70 3.3T Rear Wheel Drive is one of the best performance values on the used car market. I do think there are a few better options then this car in the sport sedan field. The BMW M340i and Audi S3 come to mind, however you will pay more for those cars. Pros 1. Powerful 3.3 Turbo Engine. 2. Quick Shifting Transmission. 3. Solid Handling on a backroads. 4. Large amount of features for the price. 5. Great Looking car. 6. Radar cruise control is very good. 7. Transferable powertrain and bumper to bumper warranty. Cons 1. Small Backseat Space 2. Drive mode calibrations for throttle position is poor. 3. Ok gas mileage (But that does not bother me much since I have another car that is more fuel efficient) 4. Paint quality does not match BWM, Audi and Mercedes. 5. Remote Start features is a paid feature.

I had an excellent experience. Nick and Jay were great to deal with. Very nice and personable. They were knowledgeable and understanding of my needs. I definitely recommend Gerald Genesis of North Aurora!