Great dealership to work with. I found the HHR on the internet,called and worked a deal before I even went to look at. I live about 150 + miles away. The dealership was upfront on everything they said about the car, and was very easy to work with over the phone and in person. One of the best experience I had in car buying. All dealerships should be like this.
Though we had to travel all over to find that best car at the best dealership. Found a gem less than a mile away. Best value convertible of all the premium cars was at Sims. Bought a Cascada and get compliments on its style usually every time we we go out,..For real. We couldn't take delivery because new concrete was just poured. They kept it for three weeks mostly in the showroom even though it possed serious sales issues. Would recommend Sims in a heartbeat. Oh by he way...,the 19 seconds to open or close the top is awesome ¿¿¿
I have worked with Tony Foos now on 7 of the last 8 vehicles and will continue to as long as I and looking at a Buick or GMC truck. He is responsive, not pushy, and easy to work with. But everyone at Joyce is friendly and accommodating including the service dept.
Currently we have been shopping for a car for my fiance which is a slow process and while I can't say what she will ultimately pick I will say during this Tony and Joyce have been exceptionally accommodating to her decision process as well as our questions and indecisiveness. My experiences at some other dealers have not been nearly as fun or pleasant and definitely alot more work.
Also after purchase experience is just as important and after my recent first experience in many years at a non Joyce service dept I have realized I may have become spoiled by them.
If you are looking for a GMC or Buick put these guys at the top of your list.
Buick Encore from Lambert Buick Cuyahoga Falls, Oh
by M. Russell from Elyria Ohio
November 28, 2018
The hour and a half drive in to Cuyahoga Falls to look
at/buy my Buick Encor from Lambert was completely
worth it. Top notch customer service and quick and
easy buying experience. I love my new vehicle and would
recommend Lambert Buick.
I have been looking for a specific vehicle and couldnt believe I ran across it using Cars.com. I sent an email, I was contacted rather quickly ( which I liked ) and went to the dealer to see the vehicle. It was everything I had been looking for and more, and was fairly priced. My salesman Al was awesome and went above and beyond for me. I plan on keeping this car for a while but if I were in the market for another car, I would definitely go back to Lambert Buick...and recommend them to anyone who is looking for a new/used vehicle.
by Mrs. Arvine Paschall from Strongsville Ohio 44149
November 14, 2018
Impressed with everything. Everyone was courteous and not pushy which means a lot to me at such a stressful time. Hadn't purchased a car for 13 years and everything was different on the 2018 car. Have had the Buick for 2 weeks and just beginning to feel comfortable operating and driving it. I am a dedicated GM owner.
Excellent Customer service along with being friendly and professional. I was in and out within an hour and was please with all the services provided! The staff are by far the most talented in making you feel confident and comfortable!
Great Job Lambert!
The staff was extremely helpful and knowledgeable! Also they were no pushy about anything. They were all about what I was interested in shopping for! The website was a great tool for shopping ahead of time and Dan the internet sales rep had my car ready for a test drive when I got there! I would recommend this dealership to anyone!
I had been looking for a particular type of car online and ended up finding exactly what I was looking for at Peak Auto Sales. The only problem was that I live in Wisconsin. I called and spoke with Burt and he was extremely accommodating in all respects to help me to feel comfortable with buying a car from out of state. When I was ready to move forward Burt even offered to pick me up at the airport. When I arrived on-site the whole team was great to work with including Burt, Matt, and Chris. They had all of the paperwork ready so that I could get in and out quickly and on the road to Wisconsin. When I got home I realized that in the rush I had forgotten the spare key at the dealership and they offered to FedEx it to me at no cost! If given the opportunity again, I would certainly purchase a vehicle from Peak Auto Sales.
Joe Zink in HD Truck area always works with us to get our vehicles handled at OUR convenience. That’s important for us as we’re frequently traveling and have little time for vehicle service.
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