I was treated with respect and friendly and positive car buying experience , the process was very smooth and the staff was friendly and very knowledgeable, The staff saved me lots of time and money ,!I would recommend them to anyone looking for a new /used vehicle .
First, Jorgen was a good sales rep. Online, the car appear to be exactly what we were looking for with a fantastic price. We showed up in the car had almost 2,000 more miles than what was listed on Cars.com.
We looked over the mileage and had it inspected at the Ford dealership. The car had some issues that indicated that it had been driven pretty rough for the mileage and it was CANANDIAN. Ford does not honor the same warranty for Canadian cars as it does for American cars. The specifications required for each country are different! Prices for Canadian cars are also cheaper and retailers can sell for a higher markup.
Though Anthony seem like a great person to go hang out with at the bar, he wanted to pretend like there was no difference between Canadian and American Ford warranties, would not make any price concessions for the increase in mileage then what was listed online and flatly stated that he was quite excited to be able to drive the car for a few more weeks until it sold.
Bottom line, do some heavy research and make sure that you are prepared to walk away if necessary.
I had had a really bad week and was feeling kind of hopeless and defeated. I walked in to 4 wheels of fox lake and Nick was so amazing, He not only got me in my dream car, but he made the entire experience stress free and fun! He turned my entire week around and my car is amazing!! I love it. I will recommend 4wheels of fox lake to anyone and everyone!
Hugo once again did a great job helping me into a new vehicle! Quick getting paperwork together for me! Chris and Russel made sure that my needs were met and went beyond for me! Couldn???t be happier with my new 2018 trax! Appreciate all of the work you guys did for me :)
Did place was amazing, tell answered all of my questions and helped me find amazing deals to get the car that I wanted. Ryan Livingston was our sales person and he was awesome. He had a wonderful sense of humor and helped me find the car that I wanted. Everyone at this dealership was very nice and welcoming. I would highly recommend this place to anyone who is looking for friendly service and more car options!
Can you break a lease early and get a brand new car in 2 hours? MARQUARDT BARRINGTON can!!! I worked with Fabian and it was easy and painless! The whole crew works like a team. Fabian was jugging multiple customers and did it with perfect execution! I am so glad I got to have this amazing experience. The simplicity, ease, and professionalism of this dealership will keep me coming back forever! Thanks guys for helping with my early Christmas gift!!!! If you want to get an amazing vehicle with great customer service, Go here and watch this team work! Thanks again
Adam and Frank were friendly and honest. Made buying a car easy. After going to a horrible dealership where the upped the pricing for the car last minute, it was nice getting the correct and good price on a car.
This is the first time we bought a Buick and first time dealing with Marquardt. My husband and I were very pleased with the customer service we received. Our salesperson, Deanna Hattula was well informed, pleasant and courteous. She found the Buick we were looking for and had it in the dealership within 5 days. She kept us informed of the status of the vehicle and had it ready for us within a day of the vehicle arriving at dealership. The transaction could not have been easier. We were very pleased
The Marquardt Team is great! Working with me from start to finish. Identifying the "right" car for me. It did take a couple of days due to the Thanksgiving Holiday but once I returned and the car was ready - I was / am a very happy customer. Subsequent visits for oil changes, or getting the mud flaps for my car - the team always take's the time to stop and say hi, ask how I'm doing and how's the car? And on top of it all, they always remember my name. Tim McIntyre - my sales rep - always takes the time to say hello and if time permits he'll take a few moments and chat with me whenever I stop by. In my book - this team is a "10"!! Thanks for all you do! Kenn M
We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
Now that is how a customer should be treated! A+++
by Craig from Portage, IN
July 4, 2018
I cannot think of enough nice things to say about my experience. From the moment I parked on the lot to the time I left, I felt like royalty. Every single employee here was amazing and treated me with the upmost respect and like family.
Chris Noa by far is who everyone should work with. His manager Ben was on top of his game as well and read me right off the bat. Ben went out of his way to make sure I was taken care of. He set me up with Chris and then Chris took it from there.
The entire experience of buying a car can be stressful and difficult. These guys made it actually fun and in the end if I had not bought the vehicle, I still met some great people and had a great time. The good news was I did buy the vehicle and I truly believe it was because we just worked together understanding each other’s side from a business to consumer and made it painless.
The car was exactly as described, the employees were top notch, and the facility looked amazing.
However these employees can be recognized and rewarded for going above and beyond should be done.
For anyone looking even just to acquire some information and/or browse, don’t be afraid to talk to these guys. Never once did I feel like I was being taken advantage of nor that I was bothering them. Don’t shy away from getting information to make a good decision on what’s right for you.
Again I can’t say enough. Chris and Ben are elite and deserve much kudos to making my evening a great one and a very happy customer.
Thank you so much again for everything!
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