Made my first car buying experience amazing. Have been looking for a car for months and have been haggled by big time dealers several times but Craig and his team was amazing and made buying a car as fun as it could be with zero stress. Very pleased and would recommend you go there first if you are looking for a competitive priced used quality vehicle
The first time in went to website I was immediately greeted. The loan application was simple and fast. The customer service team were friendly. Michael Galer was one of the friendliest sales people I've ever encountered. I would recommend these folks to anyone I know.
Review of Tulley Buick GMC and our leasing experie
by Deborah and Bradley Felton from Lowell, MA
November 12, 2018
We had a great experience at Tully GMC. Our Salesman Kelvin Rodriguez was very personable and as we told him, he was the only car salesperson from any dealership who actually knew the vehicle when we asked questions. He told us he had only been working at Tulley less than 2 months which impressed us with all the knowledge he had on the Acadia. He certainly is a salesperson who goes above and beyond to make sure you are satisfied with your experience. Overall it was our 4th leasing experience but our lst with GMC and it was the easiest dealership by far to work with. We never waited very long any time whether it was with Kelvin or the Sales Manager Mark Pike and even the Business Manager Anthony Lake. This leasing experience the quickest and easiest we have ever had. We have recommended Tully Buick GMC to our friends and am sure they will also have a great experience with the professional staff.
Sales Manager Eric Rosberg responded to my online inquiry quickly to get the process started and 72 hours later I picked up my new Cayenne.
No pomp and circumstance / great fanfare - just a solid, past paced negotiation that led to a great purchase experience
thank you Eric
GREAT DEALER ! GREAT SALES REPRESENTATIVE ! Purchased a Lincoln Town Car. Good sales experience, no pressure. Took over a half hour to go over the car with a fine tooth comb to make sure it really was as good as it seemed before taking it out for a test drive. Car had low miles and was well taken care of. It met my expectations , so I bought it ! Mark was GREAT during the entire process....no pressure, friendly, knowledgeable and most of all...helpful ! This is the way a really professional person and organization acts.....BRAVO to both here at Marshalls ! I definitely have no qualms about referring anyone to Marshalls and will definitely look to Marshalls when considering any future purchase. It was a truely great car buying experience !
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Second time leasing an Acadia Denali from Moore GMC. Buying process was easy and pricing is right on the mark...Dealership is a bit of a throw back with the warmth of a family run business mixed with today's high tech world. Dealership staff is very friendly and knowledgeable. I had a another enjoyable and smooth buying experience dealing with Jolene and Kendra on the business side, Dave in sales and Charlie in service. They truly take the stress out of the buying a new vehicle.
Hi, I recently purchased a 2017 GMC Canyon SLT from another dealer with 1650 miles on it and something called Teen Driver was active on it. The dealer I purchased it from was unable to reset the Teen Driver mode and suggested I call GMC. After multiple calls to GMC, OnStar, and trips to four other dealers who all told me they had never heard of resetting the Teen Driver, I spoke with a women named Cassidy in your Service department who took down my contact information and told me that she would look into the issue and get back to me. The next day I received a call from Chris Proteau who had asked me to stop in when I had time and he would be happy to look into the issue for me. I stopped in to Lannan Chevrolet after work and Met Chris who took a look at my truck and was able to reset the computer in a matter of minutes. The great customer service that I received from Chris and Cassidy was exceptional and beyond any service experience I have received at any other dealer. Moving forward You will be my first choice for all my automotive needs.
Brought in my 1984 Corvette for a window regulator replacement. They no longer make replacement regulators and you have to retrofit one from a later C4 model. I brought my own part and was received right away. Mark was very informative and kept me in the loop throughout the process. Even though the job is notorious for being annoying, the tech did a fantastic job, and everything is working perfectly. Additionally, the window glass was cleaned, and the door panel was put back together with care before I received my car. Overall it was a great experience and I would trust them again with an unconventional job. And a big thanks to the tech
I contacted the dealer about a 2013 Honda Accord Sport listing. In the photos the Accord had non-standard wheels with snow tires, but the listing included the OEM 18" Sport wheels. It took several calls to the dealer to establish that the vehicle did not include the oEM wheels, just the snow tires on small wheels. A week later the listing still includes the erroneous 18" wheels. Not having the correct wheels makes this vehicle worth several thousand dollars less than its listed price.
The salesperson Ed Shine and owner Michael Lannan were both extremely knowledgeable and helpful. I had visited two other dealerships who wasted a lot of my time. Within 20 minutes at Lannan I got more information, options, and satisfaction, with less pressure than in over 4 hours at the other dealers.
Shopping for a car for several weeks. Looked at inventory on line thought I would check it out and ending up driving home with a great deal on a great car.
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