Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
This place is absolutely amazing. When you walk in you feel like you are greeted by your family and they want to help you in everyway that they can. Steve was the salesman who helped us and he was amazing! He did not stop until we were satisfied and he never pushed us into making a sale. He was calm and knowledgeable and truthful. Steve made us feel right at home and was patient with us the whole time. After going to some other dealerships and testing different cars, my heart always came back to this place and the Buick encore, I just had to come back. After running my credit, it turned out it was not the score I thought it was and that it could have been a problem for me to buy a new car but they did not quit, we kept everyone in that shop until 7 PM and they helped us find a more than generous payment for the car I love. They were patient through all the paperwork and answered every question I had. If you want a car and a great shopping experience, come here right away! These people will bend over backwards for you no matter what and i promise, You will not regret it!
We had a TERRIBLE time at other dealerships on the only weekend my wife was able to go with me to purchase a new vehicle. One dealership that was 1hr + away from our home said they had the vehicle we wanted, "on hold" for us. Come to find out, only AFTER we arrived at the dealer, the car had been moved to another dealer the evening before. No call, no letting us know... so we drove that far for nothing. After keeping us there for 5 hours telling us they'e be able to get us a nicer vehicle, down to what we wanted to spend per month, we finally left (they couldn't come close to our preferred monthly payment event though they kept saying they'd be able to). Fast forward; I called Brant at Lebanon Ford and he was awesome. We got there an hour before close on a Friday - and within an hour, he had done as much work for us as the other dealership had done in five hours. Brant worked to get the car we had found and wanted, transported to Lebanon Ford (closer to us), and by Saturday afternoon we were happy "new" car owners! Brant and the rest of the team we dealt with, worked quickly and worked very hard to get us in and out in an amazingly short amount of time, while also making sure we were well taken care of! I can't say enough good things about Brant and his team. They were very busy the weekend we went, yet we didn't wait long and we felt comfortable and assured the whole time that we were being well taken care of. Thanks guys!
I just found out about dealerrater and wanted to leave Lauren a review. I purchased a car from her last year and she was fantastic to work with! No high pressure sales tactics. She was very friendly and answered all of my questions! I would recommend everyone in need of a car or truck go see her! You won't regret it!
Thanks so much to everyone at Lebanon Ford for getting me in this gorgeous vehicle today, but super special thanks to Jeremy Harrison, salesman extraordinaire, Kyle Carlsen for giving me a super deal on my trade-in! I had a wonderful experience and will always come to Lebanon Ford for my car buying needs!
My wife & I had an easy, expedient & pleasurable experience buying our used car from Steve Swantko. We were treated with respect, kindness & honesty. We will definitely return to Superior Acura for the purchase of our next vehicle.
Found a SRX on Cars.com and did a search of the dealership website and sent a request for more information. I received a response quickly about the vehicle I was inquiring about from Greg Schwalbach. I felt comfortable with what he told me that I booked a flight from Texas to go look at the SRX. I told Greg I would take a uber to the dealership from the airport, but he insisted that they could pick me up. Greg was on time to pick us up and was never pushy about the sale. Did run into a small hiccup but Greg and the manager were quick to address the issue and correct it on the spot and do the right thing. That speaks volume of the character of the dealership and the whole team that work at this dealership. I have visited many different dealerships especially Cadillac ones in the past month and this is the best one because of the people. The finance manager was quick and explained all the options. Made the drive back to Texas and the family loved the new car.
I bought my car from Frank Winstel. He is the best! He knows exactly what we want and helped us to pick the perfect car with great price I can find from 3 dealers, one in Columbus, oh, and the other in Lexington, KY, which is our local store. The best thing was that we did all the quotes on phones and emails since it is 1.5 hours driving. After we reached the agreement, he helped us to get everything ready including the car insurance, so we just drove there and pickuped the car. We are very happy for the service!!! This is second car we got from same dealer within 4 years. Thanks so much for everything you did for us, Frank!
I found a vehicle online that I was interested in and I was able to make the entire deal including my trade in sight unseen.
I arrived to finish the deal and no shocks or surprises. They were honest about all the fees and I was honest about the condition of my trade it and that helped seal a great deal for my family and helped sell another vehicle.
I had been per-approved to buy but they actually found a better deal with a financing option they offered. I was surprised because that has never happened before with my bank. And again this was over email and phone calls.
The staff was friendly, the facility much nicer than any of dealers in Indy I had visited and I couldn't have asked for a better experience.
I was highly impressed with the exemplary sales service that I received from Ricky Brown at Tom Gill Chevrolet. He was very knowledgeable about all of the makes and models on the lot, which helped us to weed out a lot of cars that would not fit our needs. His patience, honesty and integrity were truly refreshing!
I recently went into Tom gill and I had my eyes set on a SUV, However It was out of my price range and The salesman duo of Demoore Gray and Jayson Lopez made me a happy and gratuitous customer, they help me find a car that would make me proud and happy to drive and they treated me with respect and understanding. I am very thankful this amazing experience even though I was not the easiest to work with.
I cannot thank Jesse Ebiugh for helping ne get into my 2018 Cruz!! it was such a great experience, so welcoming and the whose tine I was completely comfortable with everything! I would recto me d everyone go to him to get in that new car you have been dreaming of 😍
I am a very loyal buyer and decided to switch to Zimmer for my purchase. Decision so far is great - the entire process was much better than expected. The entire staff including Charlie Bisang, Shawn Moore and Tony Fritsch was fantastic! They were all friendly, courteous and straight forward. Highly recommended!
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