I only gave this dralership and average 3/5 mainly because of the wait. I had an appointment for 11am. I came at 1020 am and wasnt seen until about 11. So I waited almost an hour. I was also promised my car would be done before 1. I found that amusing and guess what. It was finished around 3. I also expected a complimentary carwash but I guess this honda does not do that. Somewhat disappointing but what can you do.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Today my wife and I went in for an encore genius session at Weatherford BMW with Tony Nguyen . Not only did he greet us with a nice smile, he was very informative, has a wealth of knowledge on our vehicle, and always more than happy to answer all of our questions. Not only did he meet all of our expectations, he exceeded them well making us feel super comfortable . He patiently walk us through every step of the infotainment system and made sure he made the necessary changes to our settings to fit our current lifestyle and driving habit. What a Gem at Weatherford. If you need to see a Genius, I would definitely recommend going to see Tony Nguyen. He???s the BEST.
Just happen to come across this location and I found it to be one of the best in the East Bay. Walked on to the lot and was greeted by Z. He was happy to show us what we where looking for and then stepped away and waited for us to ask our questions. It's nice when a dealership and sales person knows that the car sells itself. I recommend this place for all serious buyers. Great Experience!
Cuando entregas tu corazón y toda las fuersas que nos enseñan los que nos traen a este mundo cosechas lo mejor de ti muchas gracias por tan excelente servicio que dios te bendiga y hojala ayudes a muchas familias y a muchos con sus sueños de tener un coche en sus hogares gracias Silvia Garcia por todo
We just bought a '19 Honda HRV from El Cerrito Honda and had an excellent experience. We really enjoyed working with the salesperson, Sylvia Garcia, because she was knowledgeable, courteous, relaxed, had excellent communication skills, was straightforward, thorough, and sensitive to our needs and preferences. We recommend her without hesitation.
Gracias a la ayuda de Silvia Garcia, pudimos obtener el carro que buscabamos. Con su ayuda nos facilito incluso devolver el coche que tenia en lease sin pagar ni un solo dollar. Eso fue genial. Es muy profesional y atenta con sus clientes. Muchas gracias por hacernos mas facil ontener otro coche.
I had an absolutely amazing experience at Honda Marin! I was buying a new car and as a newcomer to the US (from Canada), I felt welcomed and supported throughout the whole buying process. I highly, highly recommend Oscar Perez if you’re considering buying- he’s extremely professional but warm and a fantastic person. I also can’t say enough great things about their finance department (Yvonne Player, Yakov Israelyan), and be sure to see Nicholas Johnston for service (he’s fantastic)! And, Honda makes great cars! I’m absolutely thrilled with my 2018 Civic!
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.
My experience with Walnut Creek Honda was a good one. Everyone was very helpful, especially John D, Basilio C and Allen M.
They were all very knowledgeable it made buying a car less painful . Would definitely recommend.
Another great experience with Walnut Creek Honda service department. I was having electrical problems with my accord and Paul helped me every step of the way. He called me with updates and helped me get the best price. They are trustworthy and reliable. Thank you so much!!
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