Went back to get the antenna replaced after I purchased the antenna from eBay. My car is old 94 accord. In addition they determined that my battery is low and need fuel efficiency. All done. Just wish they gave me discount as long time customer. Good job though.
I recently stopped by at Honda to look at new cars and I'm so glad I had Azi as my sales person. She was on point and very professional. I was very impressed by how knowledgeable azi was. I have her to thank for my wonder purchase.
I purchased my first used vehicle at Otocity in Totowa NJ.
I have to say what an experience.
Great place wonderful and out going sales team and a wonderful staff. I felt like I never left home it was a very worm and cozy place. The guys at Otocity made the whole buying process fun and easy. The guys gave me my first fill up my first free gas lol they filled up my gas tank and said this is on us before leaving. I highly recommend buying your car from Otocity. Thank you so so much Otocity
you guys are Awsome !
Had a great experience of buying a car at Open Road Mazda. Mike wadhwa , the used car manager was super helpful and treat me very well. Made sure i got the best deal and that my car was clean before i left. The General manager was wonderful as well making sure i understood everything about my deal. Thanks again for making purchasing a car easy! Definitely recommend buying a vehicle here!
This was my second time visiting Nissan of Hawthorne. The first experience was subpar- but this second visit is what prompted me to write this review.
Many months ago I expressed my interest in purchasing a new car. The reasoning was because I had a bad taste of my previous car-buying experience and wanted to start fresh. I didn't know why I was paying the amount I was paying and I just felt uncomfortable the whole time. I was referred back to the sales department to Bader.
Not only was Bader welcoming and knowledgeable, but he made me feel like I wasn't just another sale. I was a person with an experience he wanted to improve. I gave him my background of my car-buying experience and he ensured me he would do everything he could to get me the best deal.
He was very transparent about the price of the vehicle I was interested in purchasing. He gave me the breakdown of everything. He didn't do anything without me giving him the OK first. This was a huge aspect for me. Before, I felt like I didn't matter. But this time, I was in total control.
Working with Bader was Ahmed. He told me all the specs about the car, answered any and all of my questions, and was super personable from the moment I walked through the door. He listened to all of my awkward rants with a smile on his face. He personalized my experience so much that I felt like I left with a new friend! I could have not asked for a better sales experience with these two individuals. Please-- asked for Ahmed and Bader when you walk through the door. You will NOT regret it!
After that process, I was sent to see the finance guy. Previously, I felt like I was signing my name for hours on end. This time, Enrique made the process SIMPLE and TRANSPARENT. I was in there no longer than 5 minutes.
Overall--the new management at Nissan of Hawthorne blew me away with its kindness, patience, and knowledge. I am so pleased with my purchase that I will continue to go to this dealership for life!
I typically hate the car buying experience because of the pressure and "additional costs" that seem to appear at the end. but this was one of the best experiences ever. Frankie, Pete and Michael were all fabulous. There was no pressure and Frankie worked with me through the process. Pete went over the features of the car in great detail and Michael had all of my paperwork ready when I got there. Everyone was a pleasure work with. I plan to be a customer for a long time! I love my new car!
Just recently purchased a vehicle with Steve at Acura it Denville and he was extremely helpful and a pleasure to work with. The relaxed and friendly atmosphere at Acura of Denville made my first car purchase as smooth as possible.
Recently leased a 2019 RDX with Artie Nevruzian. He was a great salesperson. I would definitely recommended him as well as this dealership. Artie is very accommodating and efficient. He was able to get us a good deal even though our original plan was to shop around and see what other car dealers were offering. Thanks to Artie we stayed with Ramsey Acura. We would like to also mention that David Schnapper in Finance was efficient and understanding as well. He was helpful in understanding the problems I encountered with returning my previous Acura lease.
The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
by Lisa Ashley El from 175 Buckelew Ave. Jamesburg, New Jersey 08831
September 6, 2018
I very highly recommend buying a car from Mula Auto Group. I was pleasantly surprised to see that most of the cars on the lot were not sold "AS IS''. Instead, the majority of the cars were being sold with a" FULL WARRANTY" on the ENGINE and TRANSMISSION! It doesn't get any better than that when you're buying a used car. Nick, the owner was very professional and helpful. He assured me that whatever item on the car that I wasn't pleased with, to bring to his attention and he would make sure that it's corrected before I take the car home. Namely, the windshields were replaced and all of the fluids were checked for me. Nick is a man of his word and this reflects favorably on his character as a person and as a businessman. I felt very comfortable, assured and at ease doing business with him. He is the very first car salesman that I have ever said this about. 8 months ago I bought a burgundy 2004 Lesabre Custom, and I still love the car and the car is still running GREAT! When my college bound niece is ready to buy a car. Nick (Mula Auto Group) will be our first stop . Thanks again, Nick.
Thank you for my recent transaction at Rockland Nissan!
by JudithD from DealerRater.com
December 3, 2018
Thank you for the Nissan Sentra SV 2019 I leased 10 days ago! Also I highly appreciate the assistance with turning in my previous leased car and all help with transportation. I am highly satisfied with the service of Dan Labodin and Omar Borja ??? very professional, honest, attentive to our needs. All my family is very thankful to you! Very good job Team! I am satisfied with the service on the sale side. A lot of communication with Omar Borja demonstrated his willing to assist. It was truly positive experience! Also fast and efficient was account Debbie. Again I am expressing my thankful attitude toward Omar Borja and Dan Labodin. Best regards, Judith
Let me first say, I???ve purchased many vehicles in my time on earth so hear me... sales, finance and the owners made me feel like royalty! They worked within my budget and threw in wonderful perks to sweeten the deal! It felt as if I was visiting good friends! Do visit them when you are ready to purchase your vehicle and get treated with exceptional customer service! This is a genuine review because I just drove home my new vehicle!! Yay!
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