My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
I was help by Mike, he was very professional and helpful, he makes me feel that I was in a good hands ( Not like the other company) and like a good neighbor he was there for me. I appreciated what Mike did for me to fix the problem on my car. Thank you so much Mike!
Buying a car can be a little intimidating, Thankfully the staff here tried to make it as quick and painless as possible. Stephen was happy to let me test drive the car and was very knowledgeable about the different features. My only complaint would be the wait times during the credit check. I know that it takes a while to send your information out so it isn't a bad mark on the dealership but I did wait quite a while. Bearing in mind that the dealership will only improve over time (since they will be moving to a bigger building) this is a great place to buy a car.
The service department is simply the best, the service Manager Ben, Joe service advisor and the rest of the staff are profeesional with years of experience. Wouldn't go any where else more matter which vehicle I would have serviced
I just purchased a Honda HRV from McGrath. The customer service was awesome!! Darek Smorczewski Is the man to contact. He’ll make it a comfortable purchasing experience! In addition, all the McGrath team very nice and eager to help you. Thank you!
Salesman Mike Houston was very nice, personable, knowledgeable and patient. We first went to just test drive and he was very helpful and not pushy, and did not apply any pressure. When we returned to purchase, it was a very pleasant experience. They worked well with us to get a deal made without the constant back and forth to get where we needed to be price wise. The process of paperwork went rather quickly and smoothly. The business manager going through all the paper work explained everything well. He was sure to explain the offers and warranties in detail so we understood but was not overly pushy to purchase them. I???ve had buyers concern before with purchasing a car, but this time I was nothing but super excited and confident in my purchase.
Excellent all around
Fantastic buying experience
Salesman Gary Cotshott was extremely good and listened to what I had to say
I purchased 8 cars from Brilliance Honda and I will keep purchasing and referring to my friends
Gary sealed the deal... No pressure, really felt he was in MY corner in getting me into the right car. I have a new "goto car guy". I will most likely be bringing my car to Brilliance for service due to him also. I visited one other dealership prior to coming to Brilliance, but Brilliance had a much bigger selection of certified cars for me to choose from.
Overall process took just under 2 hours to buy new car
by Aaronski from DealerRater.com
November 22, 2018
The price was right ! Overall process to purchase new vehicle was just under 2 hours. We told the sales person we were in a hurry and we blew through financing and then we were on our way home. The service center is huge and Brilliance has a big lot with plenty of inventory. I would definitely recommend going to this dealership if you are interested in a Honda.
I was emailing Matt Darwit about a vehicle e-price. He provided me with the price and discounts that I was eligible for. He also helped me get top dollar for my trade-in. He was very respectful, understanding, and overall wonderful to work with. I highly recommend working with Matt if you go to Brilliance Honda.
Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
It was nice to meet with Steve who has a lot of knowledge about the vehicle and also his experience let us know more about the car. So glad that you have such a wonderful people working in the dealer. It is. Nice experience
I purchased a CR-V to replace a previously owned SUV which was totaled in a non-moving accident. The purchasing process was smooth and painless. The dealership has a very large selection and after test driving 4 different model years, I settled on 2015 model year. The rep, Dan Aristizabal, was friendly to work with and there were no hard sales tactics. Overall, a pleasant vehicle purchasing experience.
I couldn't have picked a better place than Continental Honda to buy my first new car. Terry Scudieri, Steve Burda and Justin Norwood made the experience pleasant and stress-free. They were friendly and helpful without being overbearing. They got me the car I wanted with the exact specs, and had it on their lot and ready to go in under a week, during a holiday period. When the car arrived, they got me in and out of the dealership in under two hours, and answered all of my questions in a knowledgeable way. I've reached out to both Terry and Justin with additional questions since buying my car, and their response time was as quick as you could possibly expect. I'll definitely be back at Continental for my next car.
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