I have been taking my Hondas (wife and I both have one) to Muller Honda of Gurnee since it was Rosen Honda back in the late 1990's. They always provide great service. Even when I would bring in my wifes old 1995 Civic with 250k miles, they always treated me well and I never felt looked down upon because " It's that guy again with the really old car". They were always very professional in evaluating my newer Honda or my wifes really old one and offering practical repairs. Meaning, I didn't experience a bunch of up-selling to fix problems with my 1995 civic that did have a few leaks and such but would not be worth dumping a ton of money into such an old car. My wife has a new 2018 Civic now and I am expecting the same great service I had in the past.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Most comfortable car that I've owned
by sportsnut from Poughkeepsie, NY
January 11, 2019
This is the first time that I bought a new car in 20 years. The car is very comfortable and easy to drive. The heated seats are my favorite feature!
I was help by Mike, he was very professional and helpful, he makes me feel that I was in a good hands ( Not like the other company) and like a good neighbor he was there for me. I appreciated what Mike did for me to fix the problem on my car. Thank you so much Mike!
I LOVE MY CR-V!
by Cindy from Kansas City, MO
January 8, 2019
This is the most exciting car I have ever owned! Everyday I find another feature that just makes me love my CR-V even more than I did the day before.
The service department is simply the best, the service Manager Ben, Joe service advisor and the rest of the staff are profeesional with years of experience. Wouldn't go any where else more matter which vehicle I would have serviced
I love my Honda CRV
by Tracylb50 from altoona
January 12, 2019
This car is amazing, very comfortable with all the features we were looking for!! And the price was just right.. Thank you Altoona Honda I will not be going anywhere else to buy my vehicles from now on.
Salesman Mike Houston was very nice, personable, knowledgeable and patient. We first went to just test drive and he was very helpful and not pushy, and did not apply any pressure. When we returned to purchase, it was a very pleasant experience. They worked well with us to get a deal made without the constant back and forth to get where we needed to be price wise. The process of paperwork went rather quickly and smoothly. The business manager going through all the paper work explained everything well. He was sure to explain the offers and warranties in detail so we understood but was not overly pushy to purchase them. I???ve had buyers concern before with purchasing a car, but this time I was nothing but super excited and confident in my purchase.
Most reliable car I owned
January 10, 2019
The car met all of my needs. It has lot of leg space front and back. It has great driving experience compared to other cars.Interior and exterior design is very good. It has all the features like lane detectio, blind spot etc
Excellent all around
Fantastic buying experience
Salesman Gary Cotshott was extremely good and listened to what I had to say
I purchased 8 cars from Brilliance Honda and I will keep purchasing and referring to my friends
by Elbert from Princeton, MN
January 9, 2019
Bought the Honda CRV in June and never looked back. Great mileage and performance. Did have the issue with the 1.5 turbo engine leaking gasoline into the oil. I was very satisfied with the dealer, but HONDAUSA did not tell me about it AT ALL. Even though they finally got a fix for the issue in December. I am not HAPPY with the way the HONDA communicated this.
Gary sealed the deal... No pressure, really felt he was in MY corner in getting me into the right car. I have a new "goto car guy". I will most likely be bringing my car to Brilliance for service due to him also. I visited one other dealership prior to coming to Brilliance, but Brilliance had a much bigger selection of certified cars for me to choose from.
Overall process took just under 2 hours to buy new car
by Aaronski from DealerRater.com
November 22, 2018
The price was right ! Overall process to purchase new vehicle was just under 2 hours. We told the sales person we were in a hurry and we blew through financing and then we were on our way home. The service center is huge and Brilliance has a big lot with plenty of inventory. I would definitely recommend going to this dealership if you are interested in a Honda.
I was emailing Matt Darwit about a vehicle e-price. He provided me with the price and discounts that I was eligible for. He also helped me get top dollar for my trade-in. He was very respectful, understanding, and overall wonderful to work with. I highly recommend working with Matt if you go to Brilliance Honda.
I have been to the dealership approximately 7 times since June. While some issues have been rectified not everything has been. I would like the remaining issues rectified.
Its a Honda
by Double B from Rhinelander Wi
January 14, 2019
Absolutely one of the best choices to own living in snow country. All wheel drive and it travels very well on trips. Plenty of room and one of the most comfortable cars we have ever owned. Rated one of the top ten cars to reach 250000 miles.
As usual, we receive good customer service from everyone we come in contact with at this dealership. Our service advisor is patient and thorough with great communication skills.
So many features for a great price
by Shelly24t from Fargo
January 9, 2019
I absolutely love this car. I needed something that can handle the weather better than my 2015 Corolla and was not too big. This is perfect for me. Im 5ft 1 and don't feel like this is to large to handle. The turning radius is just as good as my Corolla was. Android auto us a plus and all the safety features are incredible. I only have the ex trim, one above the basic lx, and im so happy with it. It came with a moon roof!!
Buying a car can be a little intimidating, Thankfully the staff here tried to make it as quick and painless as possible. Stephen was happy to let me test drive the car and was very knowledgeable about the different features. My only complaint would be the wait times during the credit check. I know that it takes a while to send your information out so it isn't a bad mark on the dealership but I did wait quite a while. Bearing in mind that the dealership will only improve over time (since they will be moving to a bigger building) this is a great place to buy a car.
I just purchased a Honda HRV from McGrath. The customer service was awesome!! Darek Smorczewski Is the man to contact. He’ll make it a comfortable purchasing experience! In addition, all the McGrath team very nice and eager to help you. Thank you!
Love my Honda
by Dr.Joni from Sacramento, CA
January 12, 2019
Very reliable. As a senior citizen, I love and trust my Honda. I am short, I appreciate that I can see over the hood. It steers well. I feel very safe in my Honda.
This guy Mike Malak helped us. Easy going. We will be back. Waiting for the 0.9% fiancing on our model. Cannot wait to drive new Honda
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