Used 2020 Honda CR-V for sale near Olney, MD

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

I love the huge interior of this! I have enough room with the seats down for all 3 Great Danes! The mileage is great and driving is very comfy. I had a rav 4, and it was ok, but it was a bit bulky, this is smaller And easier to drive around!

Jared brought a very pleasant and professional experience to Honda purchase. He is very knowledgeable and very nice to work with. I would definitely buy another car from Jared

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Interacting with Josh is always a top notch experience!!! Josh is extremely conscientious, and his only goal is to provide the best customer service available. He always does. He goes out of his way and is willing to do what it takes to benefit the customer.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

It's hard to put in words how great this company is. Just like a lot of people the last few years have been hard on all of us. Me and my wife were in the market to get a new car. Only problem was that are credit was far from great. And we did not have alot of money to put down. After dealer after dealer that could not help us unless we had at least $5000 down. And really had that kind of money? So my wife called eastern moters and from the start they were great. We told them are story and the best part is they listen to us. We never left are home and within hrs and a small down payment ($1000) we had a beautiful new electric cat. And they delivered the car to us. It was more than a hrs drive for them. No one and I mean no one as a customer has ever treated me so well. I will never buy a car from anyone but eastern moters. Thank you for doing what no car dealer could do. God bless

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

Just got one with 15,000 miles on it. In pristine condition. Still learning all the features since I never owned a car with so much tech. Once I learn one at a time, I found many of the features very useful. Over quality of build for the vehicle meets all my past expectations of past Honda vehicles. Don't understand the negative remarks about acceleration. If I have to get out of situation fast, which I had to, vehicle responded immediately and to my surprise much faster than expected. I have to keep in mind when driving it, speed can getaway with you if not driving properly, very quick for me on acceleration. Only negatives I have is: For a high quality vehicle it has no back up sensors, just a camera. It does have guidelines on the camera. I guess once I practice with the guidelines more, I will be able to see and not need back up sensors. The other item not happy with is the center console storage. You have to slide two panels to see all that is in the compartment, since the lower compartment is so long for plenty of storage. Just one long long panel would be great. Also, the flip up center armrest in the front would be great if it had an inner compartment on the arm rest. For me it is a very comfortable and relaxing vehicle to drive. I notice I do not get as tired on long trips in this car, compared to my previous. It has excellent storage, plenty for my needs. History will tell if Honda downgraded on things compared to the past. I got the remaining factory bumper to bumper warranty (Certified) along with the top of line extended maintenance for 10 years/100,000 miles. So feel pretty comfortable about future repairs since I will only be responsible for regular maintenance and normal wear and tear parts. Overall....REALLY HAPPY! On top of that I am dealing with a fantastic dealer, BIANCHI HONDA OF ERE. From the salesman, used car manager, finance department and service, they have been great, friendly people to deal with. Late Note: We also own the 2019 CRV, along with 2020, Both are EX-L version. Had the 2019 longer, also a fantastic vehicle.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Very Good Experience, everything was quick and Detailed, staff was patient and answered all of our questions and concerns, got the deal done no sweat.

Super easy to sell my old car at Carmax, Dulles location. Highly recommend it! Outstanding customer service!

Mike Zeller was an absolute pleasure to work with for the purchase of my new F150. Knowledgeable, quick and pain free!

The dealership is being renovated so it?s a mess right now. Service customers have to wait in a trailer for the vehicle and new car sales are also in a trailer. Not very appealing

The Service Department worked long and hard to resolve the issue with my car and ultimately diagnosed the problem. Thank you.