I have friends who are leery of taking their vehicles to a dealership because they fear that the dealership will suggest unnecessary repairs. This is NOT the case with Baierl Honda. I have taken my CRV for servicing and repair several times, and each time asked that the service department check, for example, front end alignment or to rotate the tires, etc. Each time, I was told that (a) alignment was fine and needed no adjustment; and (b) tire tread was perfect and didn't need rotation. This, to me, is the mark of a solid dealership that understands the value of ethics and customer appreciation. I have never had a bad service experience at Baierl.
Staff was friendly & knowledgeable. Only downside was having to wait for long periods of time for no reason. We were replacing our recently totaled 2016 Highlander with a 2017. Numbers were discussed and agreed on the day prior so that the next day would be hassle free and quick. Unfortunately, do to waiting for so long we were there for 3.5hrs.
We take our van there after many years of us going to our dealership we realized that car sense is a reliable and trustworthy company who are honest and have fair prices. We highly recommend this dealership.
I bought my x6 here. I'm from texas and I couldn't find any better deal nationwide. Everything went great!! The x6 arrived here in 2 days to texas ..plus they gave me a really good interest rate. I loooveeee my new x6. Stephen help me in all the process and he answered all my questions.. they also got me my Texas plates!!! Work with Stephen and buy your Bmw here! You won't regret it!! :)))
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
NICK was my salesman. I would recommend him all the time. Work with me taking the time to explain everything also going over all the tricks and new stuff the vehicle is capable of doing with it being a new 19 tundra.
I have been searching for a few months for a car. This is my first car purchase and it was a very simple and easy transaction. The two people running the lot/shop are very nice and honest people who seem to actually take care of the cars they get. They also have a carfax for every vehicle on their website. Also with cars not on the site but you'd have to visit the lot. They helped me with everything I needed and I would defiantly purchase another car from them! Highly recommend!!
all associates were very attentive to my presence on a busy day. they are professional under duress,[the place was packed] spent some time, met new people, and drove out with a 2014 outlander, discovered on there web site Brian Sten led me through the process like i'm family as did Tracy Goodwin, thanks guy's ! ps thanks to the boss for the new cap.
I found my dream used Subaru through Cars.com at Preston Honda. Caleb was wonderful taking me through the process. He kept me updated on the car's status for more than a week until I was able to get there on a Saturday from 2 1/2 hours away. He even texted me extra pictures that I requested. When I got the text that the car was still available at close of business on Friday, I knew the car would be mine the next day. Caleb took me on a test drive and I committed to buy. The financing process was very easy and after a couple of hours (and snacks!) I drove home in my new (to me) car. They gave me a fair amount on my trade without dickering. The whole process was easy and pleasant. Definitely worth the drive!
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