Had a good experience working with both Kyle and Cain internet sales. They worked with us for well over a few years to make sure we got the car we wanted. They were patient and well informed and made car buying much easier. We are pleased with our purchase! Kyle and Cain work together and there was always one of them to help us. I recommend them highly.
The team at Niello Audi are the "bomb diggity"! I worked with the Internet Sales division to buy my new A3 Cab and they were simply AWESOME! Shout out to Phillip and Kyle for their SUPERB CUSTOMER SERVICE and QUICK FOLLOW-THROUGH for a seamless experience! These guys tag teamed to help me out when one of them was not available, and it was seamless for me - excellent service from start to finish!
Oh - let me not forget to mention that I went to Sacramento from Los Angeles to purchase this car because it was the only one in the state built exactly how I wanted it and the team at Niello Audi made it worth the trip! Thanks guys and Nicole too in finance of course! You're the BEST!
LOVIN MY BEAUTIFUL AND "FANCY" A3 CAB!
LC in LA! :)
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
I’ve purchased 4 vehicles from Folsom lake Honda and also had all 4 vehicles serviced here as well. Every visit my experience has been amazing. Everyone I’ve dealt with has been extremely friendly and helpful. I couldn’t imagine going anywhere else to purchase a car. This place is great, honestly if your looking for a car you need to go see them you won’t be disappointed.
After visiting a few different Honda dealerships in my area I was getting frustrated with the whole car shopping process. I came into Folsom lake Honda and immediately was helped. They had the car I wanted but more importantly the sales staff was amazing through the whole buying process. I really wish I would of just came here first I would of saved myself a lot of stress. Thanks again I’ll definitely be returning in the future.. And I highly recommend to anyone looking to buy a car. Save yourself the trouble and just go to Folsom Lake Honda you won’t be disappointed!
I have purchased more than 20 cars from dealers including Audi and Lexus. This was one of my best buying experiences ever. Mike and Jeremy were very honest and knew the way to get me the best deal. I would recommend them to all my family and friends. If you are in the market for a Subaru, this is definitely the place to go. Thanks Guys! Shaun
Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
Rickie was extremely knowledgeable and gave me a thorough explanation of every feature of the vehicle which I really appreciated. He identified my needs and executed on helping me with the perfect vehicle. Every staff member I came in contact with were extremely helpful and accommodating.
I purchased a used Toyota 4x4 vehicle without test driving on the freeway. After the purchase I had to drive approx. 100 miles on the freeway to get home. The steering shook a lot and the vehicle drifted to the right. The next day I called Acura and explained the problem. They were more than happy to have me return the vehicle so they could repair it. While they were making repairs I walked across the street to the Toyota dealership and found exactly what I was looking for. I asked Acura if I could cancel the contract so I could purchase the other vehicle and they were very cooperative in doing so.
I bought a car from Bentley dealer in Las Vegas few years ago. The customer service was great. Me and my wife received the same type of customer service here couple days ago when we bought a car for my wife. Everything was smooth. Daniel our sales rep and Craig the sales manager were both great. So was everyone else. Craig would find excuse after excuse to give us better deal after deal after deal and after deal. The only thing was left is to just give us the car for free.
I also love the fact that sales people are cool with eacother. Every other dealer we been to we found that it's a cut throat style between all the sales reps. Not here though. Other sales people would find an excuse to talk to us or ask us questions while our sales person was down on his knees making sure the car was shiny enough and cleaning every little thing on it.
While I am a Mercedes Guy. I will keep the new NSX in mind!
Chirs was a fabulous sales representative. He was quick, kind and very responsive to my needs and nerves. The staff is friendly and very professional. I recommended my mother to buy her MDX here as well. Great Job Acura Niello!!
I dealt with Kevin in service for the first time ever and he was super easy to work with, very commutative and in fact based upon this interaction I will be using this dealership over the one I am currently using.
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