My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
One of the best experiences we had buying a car. We went in just to take a look at a used SUV. It was listed as the second best price with the 3rd lowest miles around. Thought it was too good to be true.
We stopped at the dealership and went straight to look at it. Very good shape for the year. Went in to ask to take it for a test drive and was approached by a Salesman Alec Polivka. Great young man, easy to talk to and polite. Gathered our information, pulled the car around, and went along with us for the drive. After getting back, we started the 'dreaded' process of negotiating a price. Not the bad experience you hear horror stories about. This is where we were introduced to the Sales Manager.
Brent Reeves came and asked what he could do for us. He wanted to close the sale. We had a little give and take, but came to a price that was where I wanted to be at for the total price. Again very polite, easy to deal with, and quick with any answers to our questions. Now I have to say at this point is where I started to get nervous. I have read other reviews that the finance department was not up to rest of the standards of sales department.
This is where George Othon came to get us to give us the low down on the final price and payments. Accurate, efficient, easy going, and funny. We didn't want any extra warranties of protection added to the costs of the purchase. I was relived when we did not get the hard sell on trying to get the add-ons at the end of the sale. Payment was less than what we were quoted before on the sales floor. This was a pleasant surprise, usually it goes the other way at dealerships and try to squeeze every last cent out of the deal.
The only odd part was the layout of the inside of the showroom. This is so low on the list I didn't even want to mention it. I don't believe everything in the review should be positive, but I needed to stretch to put in something that I didn't like. I may or may not receive the best deal around. It felt like I did and it was in our budget. Our last car was purchased at the Elgin McGrath location. That was a average experience where this was a great experience.
We had a leased Honda Civic that was due to expire 12/18. We went into Motorwerks in Barrington to see what our options were, We worked with Bill Goggin and he walked us through what we could do. He patiently listened to what we wanted, and spent the time getting financial figures together. We finally decided to purchase a 2018 Honda CR-V LX. We would definitely recommend Bill and Motorwerks to friends and family
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