Purchased a 2016 Infinity QX60 and very impressed with the quality and overall workmanship of the vehicle. Ross an exceptional sales person and made me feel at ease going through the process of this purchase. During my research of recondition titles it was difficult finding leaning institutes that would provide the necessary financing but Ross was very helpful there. I would recommend an extended warranty for peace of mind. Overall experience GREAT!!! And I plan to go back for the wife.
Zack and Luke are knowledgeable, courteous, and respectful. At no time did we feel pressured into anything. It was a pleasure not to experience the "hard sell" and to have people willing to listen to us, what we wanted in a vehicle and in the purchasing process.
She was the best experience I???ve ever had with a car salesperson! She makes you feel right at home. Has any information you may need right at hand. Very easy streamlined process with this great person! Will definitely use her again in the future and recommend to anyone who is looking for a new car!
Friendly and good service. Not like the some other dealership either ignore you or too aggressive . Sales person and sales manager seems honest. When I ask them to mail me my license plate, I received it next day.
I went to Burns Honda in search of a new car. Brian Hughes helped me with the whole car buying process. He is very knowledgeable and was very patient with me. Not once did I feel pressured on making a decision. Overall great service. Would highly recommend.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Got my 4th car over the past 15 year there. Tone Hicks and Mark Hammond have always been easy to deal with and always play fair to get the best price and financing. No pressure and they do have a culture there which includes "nice:. I always shop around 1st but purchase there as they are real people who stand behind their products.
The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service technician I have dealt with has always treated me in a professional and courteous manner.
I was looking for a CPO Acura TLX All Wheel Drive. There are not a lot of them out there particularly at this time of year. I have been getting my car serviced at Elite Acura for years and have always had positive experiences.
I met with Giovanni Paparo and he showed me a 2015 TLX all wheel drive. He was very personable and no pressure at all. I purchased many cars over the years and Giovanni made this one of the most pleasant experiences. He gave me a better price than other Acura dealers that had the same car with the same equipment and mileage. There was no back and forth or "I have to talk to my manager, etc." He made an offer. I gave him a counter offer and we met at a place where we both felt the deal was reasonable. He even came in on his day off to accommodate my schedule. When it was time to sign the papers, Adriano did a great job explaining all of the additional warranties that were available. There was no pressure or trying to talk me into something I did not want.
Giovanni and Adriano are the guys to see if you are in the market for a car, whether it is an Acura or otherwise!
The sales people are honest, but they aren't willing negotiate a fair price on their used vehicles. When you try to communicate with them through email, they don't respond. I liked the vehicle that I was looking at, but I don't know if I want to buy. They have to opened to reasonable offers if they want to deal.
Chris Burnett, was a great salesman man I told him I wanted the green 2019 equinox. We had our test drive. He didnt try to sell me anything else or try to talk me out of it. He walked me through the whole car buying process. After all the paper work was done. He helped me put my child's car seat in and we did a walk through the car and set up my OnStar. I was very please with my purchase and with all of chris's help. Thank you to chris Burnett and everyone at Chapman Chevrolet in Philadelphia. I will be back in the future for another car.
I am so excited about my new car!!! Lauren was so nice to me and made sure I got the vehicle I wanted from day one. She even gave my dad the deal he was hoping for just because I looked sad when I thought he was going to walk away. 10/10 for service 11/10 for kindness =)
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Pleasant experience at Thompson Lexus Willow Grove
by R and S from Lebanon, Pa
July 28, 2018
We drove an hour and a half to visit this dealership. I called ahead of time and was greeted on the phone by Joe Troutman, a salesman at the dealership. He made sure the car was there and pulled it aside while we drove there. Once there it was a smooth process and we ended up buying a 2013 Ford Explorer in great condition. Joe even met us there on a Thursday which was his day off. Super new and clean Lexus dealership if in need of a Lexus.
Heard about the express service department at Mike Piazza Honda in Langhorne Pennsylvania. I was told that I can get my oil change if I stop in before 8 AM and 4 PM....so I stopped in without an appointment and what do you know....I was in and out in under 15 minutes! Awesome! Express Service, at the top of the hill is the place to be for great service!
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