Used Honda Pilot for sale near Needham, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Ron Bouchard Honda was amazing with all of their help with our new car purchase. I highly recommend working with Luis! He was very professional and helped us get exactly what we needed. He took the time to show us how all the bells and whistles worked in our new car. Luis was a pleasure to work with.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

We purchased a used Honda Pilot from Boch Honda. The sales staff was friendly and we were not pressured during the process. On the second day after the vehicle was delivered to us we had transmission trouble, the dashboard light was flashing with a check transmission warning light. We called the dealership and spoke with Bill about our issue with the vehicle. Boch Honda came to our house to pick up the vehicle, they replaced the bad transmission and a week later returned the repaired vehicle to our driveway. They gave us a one year warranty on the work, we couldn’t be happier with this dealership.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

I have now purchased five vehicles from this dealer - 4 CR-Vs and one Accord. Basically I find them to be honest and trustworthy. I do think they low ball the trade in offers they make and price their cars a bit higher than something like Kelly Blue Book would suggest. But their location is convenient, service is good and sales people are reasonably responsive. I had two minor problems with the Certified CR-V I recently purchased but after some diligent tracking of the sales person, both were fixed promptly and at no cost.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

We love Honda north and have been buying cars here for years. They always make the process easy. Sean is always so helpful. Thank you !!

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Juan and Jacob helped me get my car serviced. Fast, clean and reliable. In addition, they did multis inspection for me. You?re the best ones.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

I rarely post reviews, but I I am making an exception because I need to make sure that this gets out! I despise car shopping. I think the cost of vehicles is absurd, and I go into a panic every three years when my lease runs out. I HAD A COMPLETELY DIFFERENT EXPERIENCE AT RON BOUCHARD! I have been telling everybody I know (and don’t!) that if they need a vehicle do not go anywhere else but Ron Bouchard, specifically Lancaster, and ASK FOR LUIS RIVERA! Luis was amazing, and I say that with my whole chest. From the moment we walked in, he was 100% interested in what I needed, NOT what would make him the most money. I was ready to have to plead my case about monthly payments and how I really wanted to buy out the lease when Luis said, unprompted, “You know, you are in a really good position to buy out your lease.” 😳 The relief I felt leaving that dealership is like nothing I have experienced in the last three leases from “Herb”, where the goal is to push you to the absolute max you can pay a month, plus a few extra. Not true at Ron’s house! You can tell they are interested in helping and building trust. They want you to come back! They want you to tell others to go there! Repeat business is critical for these guys, and I want to make sure that they get as much as possible. I also have to mention Eddie Osorio, the finance manager we worked with. Again, completely transparent about what was happening at every turn. Numbers make my head hurt, but Eddie clearly explained everything with no high pressure sales, just the pros and cons of each option. I could not be happier with the outcome. Putting business aside, these are just really good human beings. Good energy throughout the entire dealership. I could not have imagined I would be raving about a car buying experience, but here we are! Look, there are a million places to get a car. I have spent days of my precious free time over the years trying to find the best deal, the lowest payment, etc. Do not waste your time. Just go here first. And ask for LUIS RIVERA! You won’t be disappointed. 👍🏻

I bought my Honda Pilot in August 2024 and the service and professionalism were outstanding! I just brought my car in for an oil change and tire rotation and the service was, again, outstanding!

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

I have the TrailSport and I tow a 3000lb camper. Positives: 1. Ruggedness. I have off road tires and steel plate. I don’t plan to rock climb but camping and exploring often comes with bad roads and if your family is with you, this three row is superbly equipped and capable. 2. Comfort. The Trailsport is tuned off road but what a nice cushy ride without a lot of truck-like bounce. Potholes barely disturb it. 3. Layout. Really easy to jump in and drive away. I did not need a two-hour class at the dealership. A good blend of old and new. Not to hard to get into the menu to reset seats and few other things. 4. Towing. I towed 3000lb at 75mph with no problem. It was steady, tracked well and with the trailer brake (added on) it stopped just fine and gas mileage was great at about 13-14mpg loaded up. I was as high as 11,000 feet. It’s really a great all purpose family vehicle to tow the camper or boats. Negatives: 1. Solid black vinyl interior. You only get black and it gets hot as xxxx if it’s in the sun with a window down or door open. You cannot get ventilated seats. Honda, seriously, add another lighter color. 2. You cannot get a bench middle seat which I prefer and is in ALL the other Pilots. 3. Speed. The power is good but it’s geared for off road and towing so really it’s a neutral but it will not take off like lots of others unless you press the pedal pretty hard. It’s not lacking, just takes more pedal travel. Overall, I love it as a good value for the money, well equipped with the 360 cameras I love and tows and does dirt roads well. I would NOT get this model for soccer team suburban duty but if you do real SUV things then it’s hard to beat. I am also not afraid of future expensive repairs being a Honda with a tried and true engine.

Incredible experience at IRA Acura. Helped with all of my needs. Very great customer service and was happy to be there. Great job by them!

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

Thanks Joseph, for helping us even though we came late. Treated us well, transparent, and recommend him. Honda village is good but a bit small. Thanks again, take car.

The staff at Bernardi Honda have consistently provided excellent, professional service. With the most recent experience with Matthew Ridge in Sales, he was able to provide a seamless transition from trading in my 2008 CRV, and purchasing a 2021 Honda HRV, he communicated in a timely way.

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

My recent visit to Bernardi marked my third lease with the dealership, and once again, it was a 10/10 experience. The reason I continue to return—despite having other dealerships closer to home—is simple: Victor Medina. Victor is truly exceptional, not only as a salesman but as a person. He brings a level of professionalism, integrity, and genuine care that is rare in any industry. He’s patient, honest, and consistently puts the customer’s needs first. Over the years, I’ve come to trust Victor completely—and he has never let me down. It’s not just about getting a car; it’s about feeling confident and cared for throughout the entire process. That’s exactly what Victor delivers every time. Because of him, Bernardi continues to be my go-to dealership, and I recommend both the dealership and Victor without hesitation. If you’re looking for a seamless, stress-free experience with someone who truly has your best interest at heart, ask for Victor Medina. You won’t be disappointed.

Great car, 246,560 on the dash and have never broken down once. I got it used at 200,000 miles and runs great. Doesn’t get good gas miles

Everyone is so helpful and nice. I have been going here for over 5 years and never had a bad experience. I highly recommend this dealership for buying a car or service

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

Great experience, excellent finance rate. This is my second car at Millennium Motors! Shopping for cars is not easy, but Millennium made it hassle free shopping.

I like my car. I test drove quite a few before deciding to purchase a Honda Pilot. I like the way the Hondas ride, the seats are more comfortable, and the gas mileage for the size of car is descent.

I would definitely recommend working with Norman in sales and Lori in internet sales. They were both very helpful and I will go back when my lease is due

My only issue has been the HondaLInk. Haven't been able to install and its been almost a month. Very comfortable ride and very powerful. Got a Elite Black Edition

In and out as ..service people got job done. Service man new to desk and biz..I'm sure he'll get to.be as good as other desk guys.

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.