Amazing experience! I purchased my first car this past weekend and they were more than helpful and accomodating. Everyone involved provided top of the line customer service and treated me in such a respectable manner. As a first time car buyer, I was reluctant and unsure about the process, but the salesman and finance manager went above and beyond to make this a great experience for me. I feel confident they were doing best by me - making sure i got low interest rates, the best deals, etc. They went the extra mile for me and it does not go unnoticed and under appreciated! If you are going to Audi Atlanta i recommend asking for Adam for sales and Lee for finance.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
Best service and experience by far. I was very happy.
by Stevensmichel4 from DealerRater.com
December 3, 2018
Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.
I searched for several months and found the perfect car at Select. Was apprehensive about buying an expensive luxury car on line site unseen. Contacted the dealer to discuss the process. Had the car inspected by their nearby MB dealer. Discussed resolution of very minor issues noted by MB, the value of my trade in, then made a deposit and arranged to travel to Atlanta. The sales person was very helpful at every step of the way. Very easy process--quality sales person, suburb value and would recommend without hesitation.
by Florida Buyer - Infiniti QX80 from DealerRater.com
December 6, 2018
I purchased a QX80 from Nalley Infiniti with the assistance of Larry Jamison and Stasha. These two individuals provided a wonderful and seamless customer experience. Pricing brought me in, price was honored fully without shenanigans, and the staff could not have been better.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
Getting regular maintenance service has never been so fast and easy. As soon as I pull in the garage, the system recognizes me/my car and assigns a service rep. Heather, who has been my service rep the past couple of visits, comes over to greet me, sign me in and take my car. I don't mind waiting in their customer waiting area. There are many different places to sit, some tables and cubicles where I can get work done. There's Wi-Fi, coffee, popcorn and plenty of bottled water. While I am waiting, Heather checks in to let me know how much longer my service will take to complete. It's rarely been longer than an hour. Always a great experience!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Bought a new Chevy Bolt. Very smooth experience with no pressure sales and great finance options. Larry M had paperwork complete and ready to sign. Fastest transaction for a new car I have experienced.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
I stopped in at Shottenkirk HONDA I was on my way out of town when my oil light went on stating I had 15 0/0 for my oil.I pulled over google nearest dealer and it was Shottenkirk HONDA.I been going to Ed Voyles since my relocation to the area in 2015.Well let me tell you Spencer greeted me before I could shut my car door. I got the oil change and I was advised that I needed a filter because mine was dirty. I was out of there and on my way within an hours time.Sorry Ed Voyles I won’t be coming back prices are cheaper at Shottenkirk. You are at Ed Voyles for hours holding your car hostage.Shottenkirk you have me as a customer
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