Anytime I take my Lexus NX200t in for servicing everyone is fantastic to work with and I must say you have the nicest waiting area of any place! Tony is exceptional and keeps me informed on what???s going on and I recommend Lexus of Orland Park to all my friends and family!!
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Ken was fantastic. He was very upfront about everything and explained everything perfectly. I felt extremely comfortable here with him! I have had very bad experiences with car dealers in the past and this was nothing like those. I am walking out totally satisfied with a new car!
Ramon Gonzalez answered all of my questions and made sure my car was in service the next day first thing in the morning. His professionalism and service was autstanding and even offered to get an Uber for me after dropping off my car. He then made sure that my car was ready within the two hours of which we had agreed on and requested an Uber for me once again to return to service. Overall, my experience at BERMAN was great and I would give this a 5 star service and would also recomend my friends going there. Thank you so much for everything
MR. KEN ZELLER IS THE BEST EXPLAINED EVERYTHING ANSWER ALL MY QUESTIONS FROM A-TO Z WILL DEFINITELY WELL RECOMMEND ANYONE WHO'S LOOKING FOR A NEW INFINITI CAR OR TRUCK TO CHECK HIM OUT AT BERMAN'S INFINITI OF CHICAGO
My wife and I were assisted immediately after entering the sales floor. Liam Berry was very polite and personable. Liam made us feel comfortable and welcome. He assisted us with the vehicles we were interested in and was able to answer all our questions immediately. Liam was familiar with all the features and options for our models and helped us understand the options and similarities/differences between the models. When we decided to pursue purchasing options, Liam had that covered as well. He presented options for all models we were interested in for purchase and lease with apples to apples comparisons. We never felt like we were being pressured to make a choice that was good for the dealership. When it came time to complete paperwork, Jennifer Holish was was ready and thorough. The paperwork was complete in no time and everything was explained in detail before signatures were taken. Compared to our previous vehicle purchases, this was a very enjoyable - yes, enjoyable - experience. We are completely satisfied with the option we selected and will definitely return for our next purchase. We had our previous Volvo serviced with Volvo of Lisle and will return there for service with our new Volvo.
Was in this dealership to have my leased car in for its 30K mile service. Patrick greeted me and was top notch with his customer service through my appointment. I highly enjoyed my experience. Thank you!
The service department is very friendly and helpful! Mark is great! He is warm, patient, and easygoing, which made the service experience much more pleasant.
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