Used 2020 Jeep Cherokee for Sale in Waconia, MN

Micheal is a very approachable and relaxed salesman. I observed him with another female customer and he has compassionate understanding of people and their needs. Being a female I did not feel like I was being treated differently but that he respected my choices and requests. Very patient and kind! No pressure, detailed, and efficient 👍 Lauri Johnson

I was in a bit of a bund having 2 vehicles and 2 payments. I decided to go to Russ Darrow to look at a new 2019 jeep because I have always heard great things about Jeeps. I found Russ Darrow online when I went on True Car.com. they were the first place I chose to look at buying a new vehicle. Michael was the first person who came up to me and right away I knew I would be buying a Jeep from him. He was very informative and was not pushy or a fast talker like most salesman. I would definitely recommend Russ Darrow to anyone looking to buy a new vehicle!

Bought a 2018 300 from the waukesha dealership. Not a great experience. Goes to show the difference in management. 76th st manager chad formicio helped me with my questions, provided me a owners Manuel for my car. Cared!!!!! Clem in service was awesome and upfront about wait time and scheduling. Way to go 76th! You made me feel like I mattered. Service after the sale keeps you coming back. Waukesha could learn a lot from chad Formica.

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

Had a great experience here. My first time buying new and they tolerated me and my negotiations long enough to get me the deal I needed (or I was going back to used car buying). I stopped by twice this week and each time several friendly people were eager to help me. Though I didn't make the deal with Frank V., he helped with the paperwork and entertained me while waiting for financing and stuck around to get me in my new car and answer any final questions. I highly recommend this dealership. It was my best experience over others in the area - Zeigler actually talked about the price of the car first (and trade in negotiation) instead of muddling it all up and focusing on monthly payments. Norvell went out of his way to help me on his day off. And Lawrence in financing was a big help. Thanks again guys! Will send more people your way (don't worry, I won't come with 😄)!

Stopped in to get my first oil change for my Ram 1500 Big Horn - they were done before I sat down. Great service, Josh Galiher was great! I will definitely bring my truck back for additional service.

I called on a Navigator that they had in stock. I was an hour away, but he sales manager told me that the car may have an engine problem and they are taking it offer the lot. I was happy that they did not make me drive all the way out there and try to flip me in to something else.

3 months after buying an 06 Jeep Grand Cherokee, I was hit and my Jeep was totaled. I was so upset and didn???t think with my horrible credit I???d ever be approved to finance a vehicle but, after speaking with Kelly over the phone I decided to take a chance and to visit her at the dealership. Best decision I???ve ever made. Kelly was beyond patient with me and answered all of my questions. She went out of her way to show me multiple vehicles. As a ???car dummy???, she not only helped me find a car that I never thought could be mine but, she educated me as well. This was my first time buying a car and just so happened to be on my birthday! I drove home a beautiful 2012 Jeep Grand Cherokee (with a bonus $50 gift card!). I had an absolute amazing experience and would recommend them to anyone looking for a vehicle!!!

I came in at around 10:00 am, WITHOUT an appointment, to have a recall done on my 2016 Jeep Grand Cherokee, arriving after the usual busy early morning rush. It was no problem without the appointment, and they had me in-and-out in less than an hour, which is fantastic! Even at that time of the morning the service drive was spotless, as is the whole store!!! Phillip Evdos was my Service Adviser. He was very courteous, efficient, and knowledgeable as to what I needed done. After the work was preformed, the Service Manager Justin Bantock even took a moment out of his usual busy day to introduce himself, wanting to make sure I was happy and that my visit was satisfactory. They are obviously interested in customer service at this Autonation Jeep Store. Needless to say, I will continue to give this store my business.

Had a very complicated and frustrating issue with sound system on my 2016 f150, James at autonation stayed the course with me and was extremely professional and understanding.

Gary Raught & Hertz Overland West are the very best! Great car ~ exactly what we wanted at an affordable price. Five-star experience ~ Thank you Gary for taking care of us! We???ll be back 😁

Rob was amazing! By far the best car salesman I've ever had. He was knowledgable, accommodating, not pushy in the least, professional and friendly. He's a hard working veteran, who will work hard to get you a great deal. Be sure to ask for Rob if you want the best car shopping experience!

Recently purchased my 3rd car from Carsense and must say it was an overall great experience! Jared & Keith (Bear as well) were absolutely outstanding and made the entire process of purchasing a new car painless and easy! The car we were interested in was at a different location, however they made it easy for us by bringing the car to us rather than drive to another location. The service we received was top notch and consistent throughout the process which is appreciated from someone also in sales. -TS

This was my first time visiting, but not for my husband. JOSH KEMP was awesome,and a pleasure to do business with. Out of all the dealerships I've been to over the years, I'd have to say that this one was the best. Mr Kemp worked hard to get us where we needed to be and made the process more enjoyable than stressful. Thank you Josh fur such great service, and thank you Five Star for having such a great staff. We will be returning.

One awesome dealer to do business with! Aaron was very professional and hardworking. The dealer here in Goldsboro couldn't even come within $3,000 of beating Crown's price.

Service dept did a great job, Michelle service kept me in the loop. They had to order parts spoke to parts mgr. Mike had them the next day. Problem fixed, everyone was a pleasure to deal with even drove me home. Hi

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

The reason I went to Stephen Wade was that a friend had advised to go there and ask if they could match a pending deal for a Ram truck that was offered by a dealer in Phoenix. That deal had seemed to good to be true - a chance in a lifetime. But timing and circumstances made it difficult to make the drive to Utah and I was not certain that this dealer would honor the price of the 2017 Ram and the trade-in they had offered for my truck online So I drove the short distance to Stephen Wade and they spent a lot of time with me - talking about trucks and cars and rebates and looking for available vehicles on their lot that came close to what I had in mind. And they opined that maybe the deal in Phoenix was just to attract customers and not valid. What they did was locate a 2017 Ram truck, base model, that I liked and said they would order it and gave me a good price,. And they checked out my truck and told me the amount they would offer for that trade-in. I was disappointed at the trade-in value. I had not cleaned it up and cleared out my stuff because I was not really looking to buy - just checking them out. But I liked the truck - as it appeared on paper, having tested a similar truck - so I accepted and we began the sale process and then it appeared that truck was no longer available. They located another of the same model with a more amenities at a higher price. I did not care for the extra features and I wavered - and they lowered the price and added rebates and it came to almost as good as the tentative offer in Phoenix, and by this time I was excited about getting a new truck. So I accepted and signed the papers. Then I regretted the decision since it will put me farther into debt and the Veterans Administration has decided to ignore some medical expenses for surgery by a doctor outside the VA. which I had expected to get them to pay. A friend advised me to go back to Stephen Wade and tell them I want to cancel the deal because it was not a good move for me financially. I did so. They told me there was no 3-day window to return a new vehicle in Utah, as the friend has suggested. But they worked on it and came back with an offer to effectively raise the trade-in allowance on my old truck and refund the increase in cash. I figured I could use this to make a couple monthly payments on debts and by then my situation would be more stable and so I was happy to accept. Then the truck arrived and I cleaned out my old truck and drove there and made the exchange. They took some time to explain features of the new truck, changes in technology that I will take time for me to get accustomed to. And they have called me since to check on how I am doing with the new truck. Mostly I am pleased at the amount of time and trouble they went to get me comfortable with the truck and the deal. And I love the truck.

Recently I traded in my 2014 Silverado for a brand new 2018 Silverado, the discounts at this time of year are AWESOME!, Ivan Torres (from Internet sales) took the time to listen to my needs as well as to answer any questions I had regarding the whole trading/buying process. I initially started the contact with Joe Harjes, and Ivan Torres was my main sales person. I highly recommend anybody to go see Ivan he is knowledgeable and will give you the information you need, but most important will get you the deal you need. Looking forward to enjoying my new truck and I will make sure to recommend anybody to go and visit Courtesy and make a deal with Ivan. I've been a loyal Courtesy Chevrolet customer since 2003 and I keep coming back, best dealership to do business with. Do not wait and go, ask for Ivan Torres and or Joe Harjes. Thank you,