Used Jeep Cherokee for Sale in Ellicott City, MD

Definitely High prestige. It’s a lot of fun enjoying all the extras and just cruising around. It’s most definitely one of the fastest cars I’ve owned

[SERVICE] We've been taking our 2002 Outback for maintenance to this dealership for the last seven years. Lejaun and the rest of the service team have always been great about what needs to be done and made sure issues were quickly resolved. We've enjoyed Lejaun's personal approach and clear desire to make sure we are always informed for every decision and in touch and taken care of from start to finish. [SALES] Recently our 2002 hit a major repair decision and we opted to just upgrade to a newer used car. Initially, we started looking at everything and everywhere else for our replacement car. (It's been a great and very reliable car for 15+ years!) After some time we just came right back to Heritage and found that they had just the car we were looking for in stock which wasn't published to all the major automotive trading sites. (We could have saved so much time had we just started with them.) When we walked back through the door Yong met us with the much appreciated low key, no pressure approach and worked with us at every step of the way. He was very helpful walking us through the car's features, pros/cons, sales options, and sales process. Even after we completed our purchase, Yong was pointing out key features and making sure we were ready to venture off in our new car. In our search, we've encountered our share of the "average" car salesmen and managers. Yong and the team at Heritage are the group above the rest who do their best to do their job and make sure the customer is respected and valued. We couldn't be happier with our new 2017 Outback and are glad and relieved to know we are going to be sustaining our dealership relationship with them for many years to come into the future. - MM

This car met all my needs living in a 4 season state. I could always trust that it would get me where I needed to go. It is very comfortable to drive and ride in.

When I saw the videos of the new 2019 RAM come out I knew I had to wait for these to come out as opposed to getting a 2018 off the lot. After searching various dealers when the 2019's just started to arrive I could not find the truck with all the options I wanted. I didn't want to buy a 60k+ truck and not have it perfect. Due to that I decided to place my first Factory Order for a car and build it to the exact specs I wanted. I was connected to the sales team at Ourisman in Clarksville, MD and I could not be happier with the end result. I live in Northern VA and the drive for me was about 80 miles but it was worth every bit of my time. I placed the order for my truck on Saturday 4/28 and it came in 7 weeks later on 6/16 when I picked it up. Through the entire process I was helped my Matt Moon in sales. Matt was super responsive with my all my questions while I was waiting on the truck and let me know the day it made it to the dealer. Matt made for a very pleasant buying experience and I would recommend anyone to him. My entire purchase was a NO NONSENSE process and it was an amazing experience. My sales price on the truck and trade in on my car were all agreed to when I placed the order back in April. There was no discussion of price when the truck came in and I actually got the truck for EVEN LESS since I could take advantage of a new rebate that I could not use before. I really got an amazing price on this truck. If you are in the market for a new truck there is nothing better on the road than these 2019 RAM's. You just have to test drive one to know how great they really are. The interior in the high end trims like the Limited I purchased are just jaw dropping gorgeous. Do yourself a favor and go check one out at Ourisman in Clarksville, MD and ask for Matt. He will be sure to take care of your every need! ~Ryan Y

I have had so many problems with this car. I have had in 5 times for the same issue. Shutting off at 65 mph or 25 mph. They can't seem to figure out why. Up date computer to changing parts out. I'm not getting anywhere with Chrysler or the dealer ship. Very, very disappointed with everyone I have had to deal with over this vehichle. Would recommend never buy a jeep.

So far working with Carl has made this process easy. He responded to my requests for additional information and pictures in a timely manner. The listing was informative.

This car is too small my family cannot fit comfortable, No leg room for my husband and son, cannot travel comfortable with family, we need space.

Jared was awesome. He was upfront with us about everything and worked with us to get exactly what we wanted. I would definitely recommend this dealership, Jared and his incredible personality

Laurel Kia has the best Customer Service In Maryland! It does take over 2 weeks to make an appointment but it is totally worth it. Affordable service, and true care.

Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.

Laurel Kia service dept is awesome!!! They are always so nice... love taking my car here

Plenty of interior room, looks great, drives like a dream! Highly recommended. The jeep brand, to me, is the best value for your money. I was a Ford girl until I bought my first Jeep!

My "new" 2013 Fusion Titanium is phenomenal: Clean, Like-New condition, Loaded. Dave Giddens, F&I manager, made this purchase the easiest and friendliest car buying experience I have ever had. Not only painless, but pleasurable. Why? Great price, great value with the manufacturer's warranty, and a clearly stated, professional, and respectful process from the time I sat down, through getting the tags on my freshly detailed car (thanks, Rick). Joe Holden, my sales rep, was as friendly and forthcoming as could be. Even Desmond, the rep who invited me into the dealership, was amazingly positive, professional, and polite. All-in-all, I'm a very pleased buyer with a car of a quality-level I did not expect I would get. Highly recommend this team.

I bought this car as a replacement for a grand Cherokee and was worried it would not meet my expectations but happily it has been great and the car takes off better than the v6 plus a pretty good mpg

First time buying from this dealership. It's a small lot...but the selections are good. They work with you and try their best to get you on the road driving. As far as repairs, i haven't needed to get a repair, but when i do, this is where i'm going.

Money Pitt rust bucket. My husband bought a 2001 Jeep in March 2019 advertised as “clean” “ runs great” The first issue is that it needed inspection which the merchant said he would reimburse, he did reimburse us but it needed work to even pass. The Mechanic told us that his car has many issues. The car looks beautiful at first glance but if you look close you can see the rust underneath the paint job. The passenger door not lock unless you use the key and the rust is eating away at the doors which are falling apart. We had antifreeze leaking and had to replace the radiator. The air condition does not work The stereo is great. We paid $6000 for a car stereo. We were stupid to jump into this purchase. Buyer beware.

I HAD A GREAT EXPEREINCE BUYING MY TRUCK. MY HUSBAND AND I CAME IN BY CHANCE JUST TO LOOK AROUND. BUT THE SERVICE WAS EXCELLENT , YEVGEN SHOWED US ALL THE TRUCKS. ROZELL & JAMAR WORKED A MIRACLE JUST THE WAY WE ASKED THANK YOU BRENDA QUEEN.

The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance

I wanted to change the timing belt. I was very happy of the service because: * You drop me home and you pick me up that help me a lot because I had to pick my kids from school (the driver was a great guy too) * You fixed a recall that I didn't know * You washed my car and add windshield whipper fluid ( I don't know if you fixed other things too) * You gave me a great deal for the timing belt I hope that you will send me more offers because I would like to change my middle door hinges too (now will cost more than $600) and the middle row seat's cable that is loose and costs $500.

I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!

Great price and hassle free buying. Roy really made it easy. Thanks

Roomy with a nice ride. Lots of great tech features. I have the TrailHawk edition and the exterior detailing is sharp. I love this ride.

My wife and I stopped in here just to browse their used inventory right after leaving CarMax. I wanted to trade in my SUV with 178,000 miles. CarMax offered $3500 for my vehicle and Koons gave me $4,000. After checking out a few new cars with Seth, I told him I wanted to be in a very specific price range. WIthout being pressured in any way, we sat down with Seth and searched through the inventory that I felt comfortable in. We browsed through the cars and ended up identifying 3 vehicles we were interested in. The first was a LOADED Ford Flex. I stopped looking after I saw how well kept the Flex was and how cheap it was. It was on a 'Manager's Special" and discounted $3,000. Seth was super cool and was very straight-up with us. Once we decided on a vehicle, the rest of the paperwork went by pretty fast. I'm now driving a much better vehicle with way less miles, and I'm almost paying the same amount as I was before. Seth was awesome! Stop in and see him if you are thinking about getting a new car!

I have the Jeep Cherokee Limited with the V6 engine. Has plenty of power and has great safety perks. It has lane assist, emergency stopping etc. UConnect is great technology. I can start, stop, unlock, or lock the car from my cell phone. The car is very comfortable and the sound is great.

To Dan Walsh, very glad to have dan as my service advisor! Absolutely the best!! Always professional, kind and very informative. Can't have it any better! Had a 2007 Tacoma was very nice on the maintenance of that truck. And has been nothing but a true professional on the help of my 2015 tundra pro!! Thanks dan Ken finksburg

Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.

I had made an appt for just an oil change w/ 'Grey' on the Green team but when I arrived 40 min early, he was busy & Ben (next to him) saw me waiting, offered to write up my paperwork, & went out of his way to answer several questions he hadn't bargained for !! I ended up agreeing to go ahead & do my 60,000 mile maintenace (I was already overdue- @ 63,000- but planned that for the next time). When he offered some coupons to help defray the cost & offered a rental car so I wouldn't be trapped all afternoon, I decided to go ahead :-) Glad I did... everything went smoothly & efficiently. Ben called w/ a few "finds" & recommendations that I agreed to & the car was ready when promised w/ the flexibility to pick it up before closing. I just leave the rental @ the Dealership. Despite a $1300.00+ bill, it was a very pleasant experience. Everyone was courteous & efficient. I bought my last 2 Toyotas @ Koons in Annapolis & have traveled there (from Rockville) for service til now. More out of loyalty than convenience. I think I will change locations. Thank You ! *Also nice to get it washed free !

Great car, but i think i need a truck.Its very reliable no matter what the weather is like.Being in saint louis it has got me through a little bit of everything .

Fitzgerald Annapolis Mazda is top notch. Every facet of this dealership is consistently excellent. The customer service, new and used car buying experience, service department, sales associates, managers, quality of product, and genuine interest in providing excellent value for the money you spend are all far and away better than any other dealer we've ever used across nine states and a foreign country (we are military). We purchased a new Mazda from Fitzgerald's in Dec 16, and at the time we thought the car-buying experience couldn't get any better (see my review on 10 Dec 16). But, they went ahead and outdid themselves. Recently, we purchased a used BMW from Fitzgerald's and after driving it off the lot, discovered a hard to detect, yet fairly common (and fairly expensive) mechanical issue. Understanding the dealership had no further obligation toward us and our vehicle (e.g. no warranty), we contacted them right away about what we guessed would be a fairly significant repair. Not only did Fitzgerald's respond to us immediately, they arranged to bring the car in for repairs, provided a loaner vehicle, and had our BMW back to us in a matter of days. There was no wrangling, negotiation, or delays; and, they treated the repair as if it was under warranty! I can't guarantee they'll treat every situation this way, but I can guarantee this...the next time we are looking for a new or used car (probably later this year), our first and only stop will be Fitzgerald Auto Mall in Annapolis.

Plenty of room for a family of 4 also very reliable. It’s good on gas it fits all the family needs money well spent I would definitely recommend this car

Wouldn’t buy another. In one year car has been in shop three times. One time it took 2 weeks. Unacceptable definitely not a good value for your money

Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).

Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!

Leon and Allen are the best in service!!! Never have to worry about things being done right and they always make sure that I'm taken care of. Wouldn't go any where else.

Is fun and good on gas mileage and a lot of fun. I would definitely recommend it to everyone. I hope you have fun also.

If you want a no pressure sales person then see Jennifer Pagotto at Hyundai. We brought other deals with us but Jones’ matched them in order to keep us local. She was extremely knowledgeable and very pleasant to deal with. We will be returning in the Fall for another vehicle.

I've had chevys and toyotas this jeep blows them away with quality and performance my last jeep cheerokee I put 300 thousand miles on it and was running great when I sold it