After our incident on 11/28/2018. The dealership contacted me and offered to make things right. They apologized for what was an accident. I understand this and continued to do business with them by purchasing a truck. I would like to thank them for giving the extra mile and doing the customer right. I would do business with them again.
Great Sales experience with Adam. He was so nice and didn't pressure us to buy that day. Had exactly what we wanted within our price. He made sure we were taken care of and Hightower did a great job with our paperwork and signing. Will definitely recommend them to everyone we know.
My experience at Pohanka Honda was absolutely fantastic! We stopped by to ask questions on how trade ins work and we were met by the sales rep. Alon, who provided us with exceptional customer service. With the manager Kingsley Kwakye they were on top of their game, they made us feel welcomed and truly cared for us making us comfortable in every possible way. They answered all our questions, Alon found the exact vehicle we were looking for and two or three days later we were driving it. Now I understand why Pohanka Honda is number one. The next car purchase for my sons will definitely be at the same place. Keep up the good work Pohanka! Patrick & Genevieve Tshiteya
From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
Anthony and Pam did a very good job of making me feel welcome and taking care of my car and me after finding out of the extremely bad service I was given by another associate. My car was finished very quickly and I was able to look at cars and take them for test drives as Anthony helped me look at my options. Great experience.
I was assisted by Edwin Modesitt. He was very down to earth, easy going, and extremely helpfull. They offered me a great deal on a Titan, that I passed up on in the end, not any fault of theirs, the truck just wasn't exactly what I wanted but very close. I hope they come across the vehicle I want i would purchase it from them in a second. Great people, awsome staff.
by Donald H & Linda H. Bowen from Warsaw, Va 22572
March 27, 2018
My husband, Donald had called Leckner at King George, Va . Dustin Russell answered the telephone call. Donald told him about several vehicles that we may possibly be interested in seeing when we were passing by on the way to Fredericksburg, Va. Mr. Russell took the information down after talking with Donald and then passed it on to Patrick Cole. When we arrived on Saturday morning , 3/24/2018 Patrick Cole greeted us with a welcoming smile. He asked our names and how we were doing! Upon Donald telling him who we were Patrick immediately recognized our names and informed us that he had been given the information from Dustin Russell. Mr. Russell came over and spoke with us and started working along with Patrick to help us! These young men were very helpful! They were both very polite and ready to work with us! They wanted us to leave that day with a car that suited our needs. We talked for a good long while, test drove several Jeeps. (1) was a 2017 Compass Jeep. (1) 2016 Compass Jeep (1) 2016 Jeep Renegade- Red!) Upon driving the Jeeps, we talked with Dustin and he made us a possible deal.. we thought about it and decided to leave and take care of the business that was necessary and said we would think about it. Several hours later, we returned, asked them the price we could get the 2016 Red Jeep Renegade. With the trade in we were offered and the price they gave us...............WE BOUGHT THE JEEP RENEGADE!! These young men were well informed and new what they were talking about when it came to the Jeeps. Polite, courteous, and very friendly. We would recommend these two salesmen to our friends and family. Sincerely, Donald & Linda Bowen
I bought my 2018 Challenger from the guys at Leckner Chrysler Dodge Jeep RAM. The entire staff was amazing, I enjoyed every second of my experience. This dealership is like no other, it is not only transparent and realistic, but also clean and professional. Cam was my salesman and he was outstanding, he was honest throughout the entirety of my purchase, Jack also helped out and he couldn't have been more respectful. I also had the privilege of working with all the sales managers, Chris, Mickey, and Dustin. They all came over to introduce themselves and to congratulate me on my new car. There really wasn't a dull moment at all during the experience. It was very nice getting to know them. I will only be doing business with Leckner from now on. 20 out of 10 stars, hands down the best group of guys in a dealership. ANYWHERE!
I recently purchased my 2017 Jeep Wrangler at Leckner. When I initially arrived at the dealership, Scottie sat me down and helped me figure out what exact vehicle would fit my needs. The sales manager, Dustin, walked me through the last steps of the process and I was in and out of finance hassle free. Definitely the easiest car buying experiences I've had, by far.
I was looking for a 4Door Jeep Wrangler; Granite Crystal, 75th Anniversary Edition; Jack Owens made it happen! We initially met in Aug, a deal couldn't be made at that time, but his patience was impressive, so I came back in Nov, when I could make a deal. Jack listened to what I wanted, never pressured me, never tried to sell me anything else. Jack & Mickey were great to work with. Worth the 56 mile drive from Richmond, HIGHLY recommend! Go see Jack! Mickey works magic with financing!!!
Just bought used Toyota Camry from Cowles Nissan. The salesman name Rusty was very honest professional answering every question we had just the best salesman I had ever encountered. He has many years of experience. He didn’t pressure us to buy the car. He was very patient with us and very knowledgeable of the cars and everything we were asking. If you need to buy a car I recommend going to Rusty. Thanks for everything Resty.
I discovered Lustine a few months ago when my Jeep needed service. Bryant Jones was assigned to help me and did a wonderful job. He went above and beyond with assistance on gathering information on my service warranty from another dealer, kept me apprised of the work on my vehicle, and was honest about the work that needed to get done. Bryan was professional and genuinely friendly. I also had the pleasure of working with Finance Manager Azmi Sabah. Azmi was honest and helpful in the sale of a new vehicle. I believe Lustine thrives as a successful business because of honest and down to earth employees like Bryant and Azmi.
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