"Stellar Customer Service with Outstanding Performance"
December 3, 2018
Please convey my Sincerest of Thanks to "Curtis Reynolds, Service Consultant" and the floor shop Staff (Matt) on the way both Curtis, Matt and their Staff quickly managed my Canadian 2015 VW EOS blown Turbo crisis (Gateway Valve?) in June 2018. Dedicated Sense of Urgency, Attention to Detail with a Stellar performance that delivered a quick turnaround. Courteous and Respectful. I have owned 4 VWs during my lifetime and I must say I have never been treated this Good regarding VW Customer Service... Thank You Gentleman for your Valued Assistance and Top Drawer performance. My EOS ran perfect all the way back to Ontario, Canada. I also informed Orillia VW, Canada about your Excellent Professionalism and Service. Thanks again, Curtis Reynold and Team... Bravo Zulu. Ken Neilson, CD1, SSM, CPSM