Used 2020 Jeep Gladiator for Sale in Downey, CA

I had received an email a few days ago from Mike Tacho saying I may be able to get a new lease with all the year end incentives that were going on so I figured I would check it out (my lease at the time wasn't over until july 2017) I wasn't even expecting to get a new car yesterday but I came in and am now leasing the 2016 Hyundai Veloster (this is now my 3rd lease thru the company). I ALWAYS have a great experience with the people at Commerce Hyundai (honestly)...When I came in Mike was very friendly and got me a sales person (Russell) to go and look at the different cars. Russell was very friendly and cool. The thing I like about pretty much every employee there is that they come across authentic and honest when they are asked questions about the vehicles....and I never feel pressure which I really appreciate TREMENDOUSLY. Every time that I have come into Commerce Hyundai Arnold always remembers me from the first time that I came in to rent my car back in 2011 he always welcomes me back and helps with my leasing process...these people do business right! and i really appreciate that. Trust me I am the type of person that will tell it how I experience it. I really like their laid-back but helpful approach. I also like that they NEVER asked me to do a yelp review. When people do good business it makes people want to do a review....thats my experience in a nutshell with the company. I plan on continuing with this company for years to come

It went fine. I received a recall notice for my Rav4, called and booked an appointment a few days before. Upon arriving at the dealership (my first time there) I was directed to a shorter line for people with appointments, which I appreciated. Kimberly took down my information, got my keys and told me it would take about 2.5 hours. This seemed pretty long, since I was waiting for the car. But it turned out to be only a little over an hour, which was great. They had a little bit of a mixup trying to bring my car back to me after the repair...that took about 15 minutes, but the repair got done and I'm happy.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

This being online only,i was a bit wary, but they ave a huge inventry and great prices. i did't feel like haggling with a typical dealer, so decided to do it from my couch. I had a wonderful experience! Every person I spoke with emailed or chatted with was extremely informed and provided precise info and/or was very fast to pass me along to the most appropriate person to answer. The speed of follow-up was refreshing. I asked Alfonso and Alex to go above & beyond the norm. doing investigative work trying to dig up Jeep modification information from prior dealer that I needed for qualifying the extended warranty. I would (and have) raved about my experience and would gladly recommend VROOM. They managed to bring the often lost human factor into the indifferent world of online shopping while maintaining the efficiency!

Overall I had a pretty good experience. I went there and got the car I wanted and there was no hassle. The guy was super friendly and helpful.

Excellent customer service Debbie made me feel welcome and took care of me and Alex Lopez is one excellent mechanic I want to thank both of them for fixing my car