Used Jeep Gladiator for Sale in Cumming, GA

Came in just to look at the vehicles they had to offer and was definitely surprised with the service I received from John! Normally at car dealerships you have to deal with pressure sales pitches but he was extremely professional & helped me with all my questions & made me feel basically like family & not one pressure sales pitch. Definitely recommend him if you visit here! He said he's new & he's already doing a great job with my experience.

I had been looking for a BMW 650i Xdrive with specific options and price. This vehicle was 450 miles away and the pictures, options and pricing was so great that I was wary. "If it sounds too good to be true ??????." I spoke to Julie my sales woman she knew everything about the car inside and out. She assured me the vehicle was in excellent condition. I flew in and as promised the vehicle was immaculate. I drove it to the local BMW dealership and upon inspection I was assured the vehicle was mechanically sound. Mark the finance manager was great, he managed to get me a better interest rate than any of the banks I applied with!! He explained all of my warranty options and Gap don't ever buy a car without it!! In a nutshell Incredible customer service, quality product, and impressive pricing!!!!!

We were on our vacation and had a problem in a nearby town and were referred to this dealership from Auto Zone in Cleveland. The folks at Jacky Jones were extremely helpful and friendly. They ordered the part that was needed for our car, did the repair the following morning, and we were on our way! We were so thankful that Dodge had a dealership close by where we were staying. There was no charge for the service. Charger (2018).

I purchased my Jeep here & the service levels have always been great. Everyone is professsional & is quick to help. I brought the Jeep in for an oil change (which was covered under warranty) & asked for a tire rotation which was a little pricey ($29) & to change the air filter ($50!). $50 for an air filter change is too much for a product that costs $18 and took me, someone with an average level of car exp, around 15 minutes to change it myself. Which I happily did. Main point is that I would absolutely return to purchase another vehicle here in the future but once the warranty expires y???all have to have competitive prices for me to bring the Jeep for normal maintenance service. I get it, your a dealership, but maybe some costs need to be reviewed/adjusted in order to bring in more regular maintenance customers.

I have been wanting a Jeep since I was a teenager and I am 39 years old but within the last 2 years I have been itching for one hard. My husband and I went to a few Jeep dealers and other dealers that sold used Jeep's and we just couldn't make a deal. We noticed that new or used Jeeps were practically the same price with miles. So we decided to go new since this vehicle holds its value and its an investment type vehicle. We did our research and said we were for sure going to buy one. We were in the process of buying a house so we put the Jeep on the back burner for a couple years, well we bought our house and we are now in Lawrenceville and we decided to visit this Lawrenceville Jeep Dealer and it was the best thing we did. We drove in n a Saturday October 21, 22017 and just started walking the lot where we saw the Jeeps we liked and we were approached by Paul and he introduced himself and was very knowledgeable on the Jeep. He said things to us we already knew but that is ok because we were on the same level of knowledge BUT he was a great sales man in the aspect of how to build the vehicle and how to make a price work for us and that is what made this deal. He didn't stick us with the first price we saw and did not push us on that price either after we stated that was expensive. He was able to work with us, really feel out what it is that we really wanted and was able to put numbers together on that. We told him we wanted to think about it, he emailed us a built jeep how we wanted it and we started working on that. We ended up going back to the Dealership on Saturday October 28, one week exact later and wanted to now work out numbers and see about a trade in and all the fun stuff, hahahaha! Paul was realistic, strong with his words on the financing and was going to do everything he could to make our deal work. Well then when it did not work for us, we had an option to look at other Jeeps that had almost what I wanted but no big wheels. Just standard wheels, well, we decided that the big wheels (37in) was a little bit of a rough ride for long distance but I did test drive it and the Sahara and I fell in love with the white Sahara and it was a 24g package and the price worked. Financing was also amazing with Magdalena working her numbers. We did not feel pressured, we knew we could walk away because they did give us the option to think about it. They made the deal work for us and met us in the middle. They were really real, not corporate, didn't try to sell, just tried to help. We were in the dealership from 11am till 5:30pm. It was an all day event but they were busy so understandable. We were on a 50/50 buying situation meaning we were either getting the truck or not if the numbers did not work. They made them work. We enjoyed every part of our experience and we are very happy with our 2017 New Jeep Sahara. We look forward to continue to do business with Jeep and buy more accessories for our new Jeep.

Excellent service. They did NOTtry to upsell me even though I was almost ready to go with a $200+ Automatic Transmission Fluid Exchange and service. They listened to me and diagnosed the problem on my 2002 RAM 2500 with Cummins DIesel and Automatic Trans as a strange electrical magenetic interference with the "hot" wire to the Auto Shift Solenoid, coming from the Alternator. As crazy as EMF interference from the Alternator causing the Transmission to shift erratically or NOT SHIFT AT ALL SOUNDS, they were right and saved me $200-400 or more for a new rebuilt transmission. They really know their stuff, and are honest, trustworthy and concerned about the customer in the Service Department.

This was the 3rd car I have purchased at Jim Ellis in the past 2.5-3 years ( New 2016 Vette, Certified Used 2014 Suburban, and now 2018 Volt .. 2nd one) and typically I'll work out the deal before I walk in the door. This car was a little different given the fact that the car had to be sourced from Alabama and the timing didn't allow for that. I felt like I got a taste of the typical back and forth negotiation plus hang around and wait car buying experience (didn't experience at all with my other 2 purchases). Not a bad experience by any means and Reggie is always a pleasure to work with. I had a question around the $7,500 EV tax incentive and how it was applied to the leasing numbers that I couldn't get a straight answer on. From researching after the fact, it clearly states that the finance company gets the incentive if the vehicle is leased and not that I can do anything about it now, but I wonder if GM Financial applied it or not. On my last Volt lease the MSRP was more than this one, same terms were applied (39 months, 12K miles, $2-$3K down) and my monthly payment ,even with the insane (at the time) GA ad valorem tax added, was less than this lease. The residual was higher (around $21K) but I also remember the 2014 losing a TON of value and only being worth around $13K when the lease was up so maybe GM learned their lesson from the last round of leases. Regardless, overall it was an excellent buying experience and I'll continue to recommend and refer my friends to Reggie. Great Job!

My husband and I visited the dealership for service work on our 2015 Yukon. We wound up looking around the lot with a great sales guy, Rubens, and decided to purchase a new 2018 Yukon! He and his boss, Jon, were pleasant and great to work with. The service department and Nick were exceptional! The man who did the paperwork made it easy.

From my 2007 Cummins Diesel through the 2009, 2012 (RAM Big Horn 1500s) and my current 2015 RAM Power Wagon, I have found it extremely difficult to find satisfactory Service for a Power Wagon in Fulton, DeKalb, Cobb or Gwinnett. However, Heather Kratky and Darrell Wilson have a solid Tech Crew that can work on my RAM Power Wagon unlike the dealership I purchased it. Though the Power Wagon is tricky to work on, I highly recommend Hendrick Dodge, Jeep, RAM of Duluth for great service in Metro Atlanta above the other 4 dealerships I have paid my money.

We bought our Tahoe this summer and I just went in for our 1st maintenance visit (we've driven alot in 3 months!). I made my appt for the later afternoon, ,was in & out in 45min. I had a question about the paint and talked to the manager who assured me that they will get it taken care of in the nxt month. Our experience w/Jim Ellis service thus far is great. Thank you!

This is my honest review, i haven't been paid or coerced, Lol. The customer service here SERIOUSLY impressed me!! My experience with Marietta Auto Sales started with my test drive with Anthony (Hayes). He was super friendly and personable and answered all my questions about the 2013 Nissan Altima Coupe I wanted to purchase. He wasn't pushy or car salesy, just cool and patient. I did a test drive right before leaving for a week-long vacation and, unlike every SINGLE other car dealership I visited before my vacation, Anthony didnt call and text me 50 million times a day bugging me about when I'd come back in. He respected my time and didnt push. When I came back, I requested a pre-purchase inspection, brought it back, and there was a small hiccup but Anthony was out sick so i spoke with another salesperson who turned me ALL THE WAY OFF with his indifference and lack of good customer service. Like, I told him to give me my check back and was prepared to walk out. Luckily, I was able to speak with Sedric, the business manager, before i left and he addressed my concerns calmly and patiently. He could tell I was frustrated and really wanted to keep my business, which I appreciated SO MUCH. After that, the process of buying was incredibly smooth. Sedric promised to take care of the inspection issues personally, and have the car ready the very next day (today). He did exactly what he promised he would do, with the BEST attitude and customer service. I was ON FIRE when I sat down at his desk and he didnt even break a sweat, lol. (I HIGHLY recommend speaking with him if you run into any problems.) Picked up the car the next day, Anthony was back and got me in and out. I expected to be in the dealership forever, but he took care of my financing, kept the energy upbeat, answered every single one of my 7.8 million questions, and made sure I got exactly what i wanted. Communicative and funny and well-informed. Go straight to HIM when you go there, he's gonna take the best care of you. :) There was a small glitch in the process, but the way these guys turned a potentially bad experience around deserves 10 BIG STARS! Car buying is crazy stressful but I definitely made the right choice coming here, despite some of the bad experiences of others.