Jeep Grand Cherokee for Sale in Gloucester, MA

Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.

I purchased a used 2014 Toyota Tundra from this dealership. Saleswoman Katy was helpful and friendly. All the staff at Sudbay made it an excellent buying experience.

Went there for some help was told they would get back to me . All I wanted was a yes or no answer I got nothing. I feel at least they could do was give me the respect of a call.

I had owned a Subaru Outback for 10 years and fully intended to replace it with another, but after driving the Jeep Compass and experiencing the great service at Sudbay and meeting, Dale Connors,I changed my mind.! No high pressure,just friendly advice and a smooth transition. The Jeep was brought to Salem to my mechanic (Mully's) for inspection, the registration and transfer were all taken care of. All I had to do was pick up my car and enjoy. Our first long trip was to Waterville ME and the car performed very well on the highway. I am more than pleased with the car, the dealership and especially the friendly caring service from Dale. I highly recommend this dealership and salespersonto anyone.

This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)

They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.

I love going to Cornerstone. They are friendly, honest and quick with service. IN and out.

Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.

Great staff! Highly recommend Lawless for service. Everyone was very friendly and helpful. The waiting area was very nice, clean and they had snacks and drinks.

Went in with the intention of just doing a test drive and now I am a happy Jeep owner. Tofik was friendly, helpful, and kept the process on track until it was all buttoned up.

They worked hard to get me in my Jeep the day before Thanksgiving! I appreciate the tireless effort! I???ll definitely be back & recommend them to anyone!

Great service great service Great service great service Great service great service Great service great service Great service great service Great service great service Great service great service

I actually thought while I was heading to the dealership for service that I would take an Uber home. But I was told it would be a little over an hour(because they were short handed that day), and they were true to their word.

Everyone at Lawless super friendly and provided me with all the info I needed. I was in and out in about an hour with a new car!

I needed service after my jeep abruptly started having transmission problems. I called first thing in the morning and the service center was extremely helpful. They were able to fit my car in over the weekend for a diagnostic even thought it was last minute. Whenever I called for updates the staff were friendly and very helpful. The car ended up needing a software update. I had not been to this jeep dealership before, but I would definitely go back for service and recommend it.

Exc service Friendly Clean Efficient I will use Woburn deeper again. Thank you for excellent service I was impressed by the overall experience and fair price.

Routine service on my 2018 grand Cherokee. As always, fast and efficient. What makes it even better is a comfortable waiting and work area with coffee, cappuccino, popcorn and snacks. What more can you ask for in a dealer? Oh and their pricing is competitive for service.

We had a great experience at this dealer. My wife loves her new 2019 jeep grand cherokee limited. No pressure at all, we changed color of jeep a couple times and finally decided on brown. Our sales person Ryan was AWESOME! GREAT DISCOUNT AND REBATES. TRADED A 2013 GRAND CHEROKEE AMD GOT AWESOME $$$. GUY & CHERYL W

Fred the salesman was very helpful in putting us in the perfect Jeep and Jessica was so easy to work with on the financing . We are very happy with our purchase

They listen to what you need answer all your questions about the process and the vehicle, they are patient won't let you drive off till you understand everything.