I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.
Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!
We were very happy and satisfied that we went to auto nation in Cerritos Lexus especially when Mr. Alcantara helped us... His very good and so helpful ... We will recommend him 100% to our friends and family
Thank you Lexus Cerritos Job well done
I purchased a new RAM 1500 on Oct 13th and it was one of the easiest and best buying experiences I have had. Tyler gave a great introduction to the truck and explained all the features. He knew the truck very well which is not always the case. We took a test drive and discussed a price. My wife and I then left to discuss it, we decided to pull the trigger. Tyler did most of the paperwork over the phone to reduce time at the dealership. When we arrived the truck was detailed and we only spent about an hour finishing things up with Tyler and with financing (sorry very nice guy but his name escapes me). I feel I got a fair deal and the entire experience was refreshing. How they stand behind the purchase is yet to be seen but I will let you know.
Everyone was truly helpful and pleasant. Walter was my salesman and he was wonderful. I never felt pressured to buy. I felt as though he truly wanted me to find a SUV I loved. He was extremely knowledgeable about the vehicle. Once I bought the XC90, Walter, took around 30-45 mins to walk me through all of the SUVs features. My last car wasn’t as technologically advanced, and Walter made sure I left the lot knowing how my car worked. Also, Wally, was so nice to finance the car with. He made the whole process a breeze. The GM had reserved a car for himself, and when he found out the dealership was out of the interior I wanted, he gave up his car for me. I highly recommend this dealership and Walter specifically.
Come visit Russell Westbrook and Ask for Christian!!!
by TonyJaime21 from DealerRater.com
December 2, 2018
Superior car dealership!! Christian, Jacob, uncle Joe, everyone went above and beyond. Incredible customer service. They won my business, we ended up taking home a RAM 1500 Limited and a Jeep Grand Cherokee Limited. Russell Westbrook has a great team that will take care of you. Thank you
I had an amazing experience as a first time new car buyer! Thank you Cristian our salesman who was efficient, caring, and definitely understood what car we were looking for. I absolutely love my Jeep. Cristian followed up with us after our purchase to ensure we were happy and satisfied. I highly recommend this dealership, everyone is so professional. Jacob the manager was also amazing. Thank you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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