We had a TERRIBLE time at other dealerships on the only weekend my wife was able to go with me to purchase a new vehicle. One dealership that was 1hr + away from our home said they had the vehicle we wanted, "on hold" for us. Come to find out, only AFTER we arrived at the dealer, the car had been moved to another dealer the evening before. No call, no letting us know... so we drove that far for nothing. After keeping us there for 5 hours telling us they'e be able to get us a nicer vehicle, down to what we wanted to spend per month, we finally left (they couldn't come close to our preferred monthly payment event though they kept saying they'd be able to). Fast forward; I called Brant at Lebanon Ford and he was awesome. We got there an hour before close on a Friday - and within an hour, he had done as much work for us as the other dealership had done in five hours. Brant worked to get the car we had found and wanted, transported to Lebanon Ford (closer to us), and by Saturday afternoon we were happy "new" car owners! Brant and the rest of the team we dealt with, worked quickly and worked very hard to get us in and out in an amazingly short amount of time, while also making sure we were well taken care of! I can't say enough good things about Brant and his team. They were very busy the weekend we went, yet we didn't wait long and we felt comfortable and assured the whole time that we were being well taken care of. Thanks guys!
Thanks so much to everyone at Lebanon Ford for getting me in this gorgeous vehicle today, but super special thanks to Jeremy Harrison, salesman extraordinaire, Kyle Carlsen for giving me a super deal on my trade-in! I had a wonderful experience and will always come to Lebanon Ford for my car buying needs!
I appreciate when people work hard, they do over there at Frontier. They got on my request and called back! I was looking for a car, and it was funny how often you don't get calls back like you'd expect. These guys really do want to earn their business. I also feel I got a good deal on my Expedition. Nice car, good price, good people. Nice experience.
Found car using Cars.com. They responded promply and we negociad price and made deposit over the phone. I flew from NC to OH to pick up car. Car was ready when I arrived and I drove can back to NC. No issues. Great buying experence.
Ali Clarke was awesome, down to earth, and I felt no pressure from her that I HAD to buy and I ended buying a beautiful used Nissan from her. She is great and made my car purchasing experience memorable and exciting. I’m so happy with my new car and very appreciative of her help and patience with me.
The rest of the staff I had contact with were all very friendly and welcoming. Every greeted me with a smile and made me feel like a valued customer.
Joe was our salesman and was great to work with. The process was quick and easy to purchase a vehicle. Joe explained what the vehicle looked like before I drove 50 miles to Cincinnati and when I arrived it exceeded my expectations.
I inquired about a used car at Mike Albert Direct that I stumbled across online. Mike Hoefker immediately contacted me via email and phone call. I went to the dealership to check it out and was surprised by their large selection of used cars in great shape. The prices were beyond reasonable and Mike took great care of me throughout the entire process. He wasn't pushy by any stretch and answered all questions that I had. I feel like I got a great deal on a great car thanks to Mike! The financing process was also very painless thanks to Biff!
The team at Honda was great. Paula and Ted made the process a great experience. Paula, my salesperson was very knowledgeable and attentive to my car purchasing needs. I would highly recommend you go see her for the purchase of your Honda. This is my very first Honda and I can???t wait to get on the toad with it. Thank you Honda!!!!
Alan Besco Car & Truck Superstore is an excellent dealership to buy late model cars or truck in great shape. I would like to note that Blake Bundschuh did a GREAT deal for my mother-in-law. He truly was impressive with his knowledge and expertise on all models that we looked at. He was NOT one of those arrogant salesman that you see at other dealerships. He made my 65 year old mother-in-law and I feel comfortable with the sale process. Blake is the young man to see to have a GREAT auto purchase experience! Thank you again, Blake!
Salesman D’Arco is the Best!!! He and the GMJeff were professional and very instrumental in executing the proper buying process when I purchased my vehicle.
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