It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
Shopping for a car can be exciting, but stressful with pushy salesmen and pesky emails about "do you want to buy a car?" But not here. These guys are genuine, respectful, and not pushy at all! They have a great selection of used cars that are top notch and great condition. They had a vehicle that had to be too good to be true. Great mileage/price/condition. But we took it to OUR mechanic with a perfect checkout. Bought the car, same day. These guys know how to run a car dealership and we will be back to trade in our 2nd car for sure!
This dealership is top notch, we had the best car buying experience we have ever had. Paul and Mike were both great to deal with, very trustworthy. We bought a car for our son and they took care of us like family. When we picked up the car I could tell they spent alot of time making sure the car looked great. They took the time to go through every little detail about the car and we never felt rushed. We were so happy with our experience that we are definitely coming back for our next purchase. We highly recommend Paul and Mike at Elite Auto KC!
It was all great. I am a repeat buyer from McCarthy-Morse and would recommend them to anyone looking for new or used. Fast, friendly and honest. All the things you look for in a buying experience. We were behind the wheel of our new car in about 2 hours - that is from the test drive to getting the keys in our hands. Loved the cool document signing technology too. Made the finance part so fast and used hardly any paper. We got everything electronically, which is not only environmentally friendly, but pretty darn convenient.
Great place, and excellent vehicles. Just bought second car from Steve in less than a year. Incredible services from start to finish. If he doesn't have what you want I would be surprised. Steve is one of the few people I would trust to sell me a car!!
They have great service, reasonable prices and great quality! Michael Cummings answered all my questions, he is a great guy! I really like the car I bought! 他们有很好的服务，合理的价格，质量很安全！他耐心解答了所有我问的问题，非常满意我买的这辆车!
I have bought a lot of cars over the years from several different dealerships and this was by FAR the best and most professional truck buying process I have ever been through! Everything from the time I first made contact with Clark my salesman to the time I walked out the door with my new 2019 F 350 was better than I have ever experienced! My truck was done and customized for me and everything was spot on and done the way I wanted! Thank you for an amazing buying experience!
This is my 2nd new truck (F-150) purchased from Gary Crossley Ford and from Tim Parnacott. Both experiences could not have been any easier. Sent Tim some basic specs I had for the truck and a price range I was willing to pay. Not only was I very pleased with the price (which to us consumers is incredibly important), but the vehicle he pulled up to let me take for a test drive was literally the exact vehicle I "built" on Ford's website. Not to mention, it was late in the year and other dealerships I contacted didn't have my desired color, or some feature(s) was/were missing from the ideal vehicle I had pictured.
Purchase day was very simple. I was in and out (including final test drive, trade-in, paperwork, signatures, etc.) in just a little over an hour.
Could not be more pleased with the dealer or with Tim, the sales rep. Thanks to you both! Not only will I be back at some point for another purchase, but any family/friends who are in the market will get a strong push from me to go see Tim and Gary Crossley.
Josh Hooser was the man for the job! We emailed same day to test drive a Jeep and were seen not 3 hours later! Josh let us drive all over to really get a good feel for the engine and supplied more stats that we didn’t even think about. He explained all the paper work and even let us have a spare tire that was missing! Overall, felt very comfortable and informed when getting a used Jeep.
I needed a new battery. Zac found that I also needed new filters, which he brought out and showed me. I also needed new wiper blades. He was very friendly and helpful I didn't feel pressure to do anything . He is a good employee.
I had an EXCELLENT experience in buying my 2015 Lexus RX 350 at Hendrick Lexus North KC, because of Customer Service Specialist NJ, Finance Mgr Michael and Training Specialist Kathy!!
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