Used Jeep SUVs for sale near Chevy Chase Section Three, MD

I had my M550 BMW Serviced at Rockville BMW last week. William was the Customer Support Professional. Will kept me informed every step of the way and provided me updates throughout my wait in the lobby. His professionalism and dedication to client service comes as no surprise to me when it comes to Rockville BMW. Its simply the best dealership I've ever bought any car from. I want Thank Will as well as thank the tech who sent me the video of my inspection. -

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

YK was exceptional from beginning to end. Never have I had such a great experience in a CAR DEALERSHIP. The over experience was Great! Amal was fantastic in finance and even the receptionist was great. I would recommend Lexus of Rockville to anyone looking for a great deal and great service. Thanks again YK.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Salesman provided a very friendly/easy buying experience. Took lots of time to assist in going through key feature and answering questions.

This is the best Jeep Wrangler model ever made. The past YJ, TJ, JK models are great, but this Jeep JL 2018 Wrangler Sahara Automatic V6 is the best one yet. The comfort and modern amenities are top of the line. The 8” infotainment head unit and Alpine sound system is out of this world. The interior fits my family of four and has enough cargo space for a stroller, scooter, Onewheel XR and beach chairs. The exterior needs no introduction with its iconic round headlights and seven slot grill. Followed by a three piece removable top, which I managed to take off and put back on by myself. FYI, don’t try doing this by yourself. My final favorite thing about my Jeep JL is the ability to customize the Jeep with all of the amazing aftermarket parts and pieces. This allows you to take the best looking car on the road and make it your own.

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

The dealer and sales people everyone was amazing. G was awesome! He stayed late and worked with me through everything! I could not have asked for a better experience with everything that happened this day.

I recently had the pleasure of working with Mike at Eastern Motors, and I couldn't be happier with the experience. From the moment I walked in, Mike was attentive, knowledgeable, and genuinely interested in helping me find the perfect vehicle. He took the time to understand my needs and preferences, and he provided valuable insights and recommendations without any pressure. Mike's professionalism and friendly demeanor made the entire car-buying process smooth and enjoyable. He was patient with all my questions and ensured that I was comfortable with every step of the process. His expertise and dedication to customer satisfaction truly set him apart. I highly recommend Mike at Eastern Motors to anyone in search of a reliable and trustworthy salesperson. He made what can often be a stressful experience into a pleasant and memorable one. Thank you, Mike, for your outstanding service!

Approaching 25,000 miles and we haven’t had any issues. I actually enjoy choosing whether to run on electric or gas based on what my journey is. If you just put it in hybrid mode, you’re not utilizing the efficiency of the engine. My advice, think about your journey. If I’m jumping on the highway to then head into the city, I run it on gas on the highway then switch to all electric in the city -no point wasting the electric with highway driving! Then I use up the last of my electric when google tells me I’m X miles from home when I still have X miles of electric remaining to use it all up. When we just do local drives less than 25 miles (grocery, day care pick up etc.) we can literally run off electric only for days, even weeks. It just takes thinking about what your journey involves. Crawling traffic for a 5 mile slow down ahead, I’m on gas until I hit that traffic, then switch to electric. We’ve taken this Jeep (Willys) through plenty of winter storms with feet of snow and ice, never needed to use chains with its AWD or 4WD to choose from. Hopefully the great reliability continues.

Great experience with Zahra. She facilitated a great deal to beat a competing dealer, including valuing my trade, all over the phone/text messages. I drove to the dealer knowing exactly what to expect and experienced a straightforward experience. I was in and out in about an hour. Would point anyone I know in her direction.

I like this car a lot. I gave up a lot of interior space when I traded in my Journey for the Cherokee and the ride is not quite as smooth along with less gas milage but every other way it is far superior. Love the 4x4 and how it handles in snow. The interior design is very nice as is the exterior design. More sleek. It is still a nice comfortable ride, especially on the highway. It is much more reliable than my last car. The seat and steering wheel warmers are an extremely nice touch. Yea, I like the Jeep Cherokee very much.

Rico did a great job qotg me and my daughter thank you rico!..we will be sending everybody hus way

The Jeep dealerships don't do body work on the vehicles. It has to be farmed out to a body shop....and this is across the board, not just this state.

Jason Barrow helped me get a car today! his service is amazing. I will send him all I know

I have had my 22 High Altitude for about 4 months now and the only issue(s) I find are the following: MPG is not as advertised, it's not that great. It's around 24 average, I am about 50/50 city/highway driving - It's fine. It DOES ride like a Jeep - so it's not as "luxurious" as your higher end cars, but YOU BOUGHT A JEEP - The last snow storm we had in Cleveland was about 10" in 2 hours - No problem, even with 235/45/19 tires - Would be way better with not so wide tires. It's slow. Who cares? Are you driving in the F1? Nah - It's plenty. Interior is baller. Infotainment is great, comfortable. Heated steering wheel is a plus. IDK - I read these reviews and everyone is so picky - It's a nice ride. If you find you like it, give it a shot.

Our experience on June 6, 2022 it was a great one. Robert the sales manager and our sales consultant Murad Qazi. Were absolutely fantastic. The customer service received rivaled and surpassed any that you would receive at any Big brand luxury Dealership. Our purchase was reasonable and at fair market value. All of the cars are in pristine condition, so the search for one vehicle could have you challenged in selecting just one. We purchased a 2020 Mercedes-Benz GLE 350 4 Matic that had just been received and had several inquiries already. The experience with Murad was wonderful, a true salesman who put us at ease with his cheerful and comical personality. To note every person we encountered here was a true professional and made us feel like a long time customer and a friend of the business. We are surely to make our next purchase from here and I recommend anyone to come and enjoy this delightful car buying experience. Thank you, Marcus L. Jones

This is my 2nd Jeep Wrangler. I absolutely love it!!!! I ordered it new, so I have all the bells and whistles I wanted. The SOT is fabulous. It is so fun to drive and I get compliments all the time about how beautiful it is. Receiving ducks and giving out ducks is a blast. The Jeep wave is awesome, too. Wranglers also keep their value.

Great speedy sale experience and follow up for continued providing great customer sales service for the used vehicle. The sales rep Hung really helped me out and showed me the benefits of having an electric vehicle.

I have been looking at new Jeeps for awhile was needing a new vehicle was driving a 2005 dodge grand caravan sxt drove it everywhere kid's learned how to drive in it. But I'm a jeep guy have a 1979Jeepcj7 since brand new drive it daily. Seen the jeep cherokee trailhawk at my local dealership talked to them about it took it for a test drive and fell in love with it. Had to take it home. Very comfortable all the buttons are in the right places. Display screen is very simple to navigate easy-to-use app's phone linked right up no need to look at it. Mics are in right places above head everyone I call or calls me has no problem hearing me. Has alot of safety features to get use to but not hard. I have had other cherokee in the past but love this one. If you are interested in a Jeep check out the Cherokee line like I said I'am a Jeep guy test drive and you will see what I mean.

a major reason I buy from Fitzgerald is because of the service of Steve Winkler; the best; efficient; and a delightful guy

I have had several hybrid SUVs, Lexus and Mercedes, and this is at the top of the list for me. The hybrid drive is seamless, smooth, and responsive at all speeds. This is the largest hybrid SUV I have owned and yet, it is the most fuel efficient. Amazing mileage around town (50+ mpg) and highway cruising with the little 4-cylinder is very efficient. At highway speeds the transmission keeps the small internal combustion engine from working too hard but when power is needed for passing the combination of torque from the electric power plant along with the turbocharger provides instant responsiveness. Inside, the SUV is roomy and luxurious. The finishes benefit from the Italian roots of the owners to provide a beautiful harmony of design with soft supple leather and rich hardwood trim. The electronics work extremely well from the MacIntosh sound system to the driver assist and lane-keeping features that virtually drive the vehicle for you. The seat air conditioning and built-in massagers make even long driving trips relaxing. Yes, there have been some recalls, expected in an early edition of a new model. The only negative has been in servicing the recalls. Jeep dealers are still basically just old Chrysler/Plymouth/Dodge operations that are not prepared to handle high-end vehicles and the customers they attract. Too few technicians, and poor scheduling between the service writers and the shop. The service waiting areas are designed for truck drivers not owners of luxury automobiles. Stellantis may have upgraded the vehicles to a much higher level but their achilles heel is the dealer service network.

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

Carlos from Garavel provided professional and decent service for us to help us finally pick correct Wrangler. The price is also good compared to other dealers. He is patient and knowledgeable. Highly recommend.

Had an excellent experience working with David Cox to purchase a brand new VW Tiguan. He was extremely knowledgeable, friendly and made the process extremely seamless. I am so happy with the service we received and would easily recommend this VW location to anyone. Ask for David! You won’t be disappointed!

Best vehicle I’ve ever owned, fuel savings combined with functionality! Highly recommend for outdoor enthusiasts who want to decrease their dependency on gasoline! Get one!

Erkan (Rick) and his colleagues were super helpful and really went the extra mile when I found out after purchase that the Ford Escape we first selected did not have an important feature (the garage opener). The Escape that did have the feature also had a bunch of others that I liked, but they didn't have that trim on the Koons Sterling lot. Not only they arranged taking the first Escape back and exchanging it for the one I wanted, but they even sent a driver to Koons Falls Church to bring that other car for me, so I drove the first car in and drove out the dream one, and I only paid the price difference. Great job, Erkan! Strongly recommend the dealership!

Great little SUV, nice options as good as a more expensive luxury car. Smooth ride and very comfortable. I'd recommend this Jeep to anyone wanting a smaller SUV

We bought a car and worked with Tommy and he was very helpful and his communication was great. This was my first car purchase at this location and so I will be back again when I need assistance with a car purchase.

My only complaint are the front seats do not have enough cushion and the seatbelt latch pushes into your hip on the drivers side. and standard lumbar support on all models added

Very pleased with the great service and care that was given by Charles Howser and Roberto Torres during my recent visit to the dealership. They solved my problem very quickly and had me in and out in no time. I will definitely recommend this dealership to others. Great sales and service organization.

Very comfortable seating & leg room for me (6'4"), but my wife has a hard time climbing in with its lift and 35's. My only problem is the shifter is, as described in all reviews, rubbery. It takes a determined shift to get "reverse" to go without grinding. And, it doesn't like shifting too soon. You have to tach out every gear when accelerating to highway speed, or it will dog down. While complaining, the back is difficult to access with my zippered rag-top. Otherwise, I love it. It's beautiful, quiet (for a Jeep), drives smooth at high speeds, and will climb a tree (almost). My JKU gets 18+ mpg and the seats are very comfortable on a long drive.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Bought a Kia Telluride from John Sasso. John was great and very helpful. The buying process was very efficient. John even helped us entertain our 2 year old while we were signing papers.

Shannon at Tyler’s in Niles was great. Every time I go there it’s a pleasant time. She is the best sales person and I will only buy from her. She makes the car buying experience easy and enjoyable.

I have been watching for a 2019 Santa Fe and when I got a Cars.com notice on one at an amazing price, I jumped on it. Due to COVID-19, most dealerships are limited and this was the Memorial Day Weekend. I sent an email and got a response the same day. Went and saw the car at the dealership, took a test drive, and now it's mine. Annapolis made the deal easy and efficient. Paul even took me out and helped me with some of the advanced features on the car. They cleaned her up and touched up some scrape marks so she looks brand new. LOVE my new to me car.

driving now 1 1/2 years. still love it. 59,000 mi. rec. chang rear end oil. mine had broken bits of gear. much better now. leaks from windsheld area, gotta work on that. overall still jeep'n--- please stop putting ducks on my jeep

Great pricing and great service. Got us everything we needed. Happy with our new F-150. Thanks for Ray and Larry!

The JL exceeded my expectations. In the past Wranglers were clunky and didn't really feel like they were put together too well. My son had a JK and it was a huge advance forward. So I decided to buy the JL and I think it was another huge leap forward. I have fully loaded Ram 2500 but I find myself taking the Jeep most of the time. Okay part of that is trying to park a long bed crew cab, But I do enjoy driving the Jeep and have taken it across country a couple of times. After a 122,000 miles I still love it.

After 100,000 trouble free miles we bought a second Renegade this February. Good car, reasonable mileage, no complaints. Moved up to the Trailhawk trim package

The experience was nice and easy. Daniel was very helpful.We were satisfied with our purchase.

Great car so far. Still learning drivability. Tinted driver’s windows reflect light from dashboard which interferes with side mirror and external view, to the extent that window has to be rolled down to be able to see side mirror.